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Business Profile

Plumber

Ace Plumbing and Heating

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

4.7/5 stars

Average of 61 Customer Reviews

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Review Details

  • Review fromSURINDER K A

    Date: 01/10/2023

    5 stars
    WE HAD NO HOT WATER FRIDAY SEP 29. I CALLED SEVERAL PLUMBERS BUT EVERYONE WAS VERY BUSY TO HELP. OUT OF ALL THE CALLS I MADE ONE PLUMBING COMPETITION GAVE ME THE ***** NUMBER FOR ACE PLUMBING AND HEATING.I CALLED ACE. **** WAS VERY RESPECTFUL AND EQUALLY POSITIVE IN HER DESIRE TO HELP. HELP SHE CERTAINLY SENT - IN THE FORM OF *****.***** CALLED ME HALF HOUR LATER AND TOLD ME HE WOULD BE AT OUT HOUSE AROUND 11AM. HE ARRIVED ON TIME. ***** IS A VERY POSITIVE INDIVIDUAL, WITH A GOOD SENSE OF HUMOR, AND A DISTINCT PERSONALITY. HE GOT STARTED RIGHT AWAY AND GAVE ME AN ESTIMATE. THE PARTS ARRIVED SHORTLY THEREAFTER AND IN ABOUT 3 HOURS ***** AND HIS HELPER REPLACED OUR TWO HOT WATER TANKS.***** AND HIS HELPER WORKED VERY HARD TO GET US HOT WATER.I THANK ****, ***** AND THE HELPER FOR THEIR FAST SERVICE.A REQUEST TO THE ***** OF ACE - YOU HAVE TWO CROWN JEWELS IN THE FORM OF ***** AND ****. PLEASE LOOK AFTER THEM. WE WILL, FROM NOW ON, CALL ACE FOR SERVICE.GOD BLESS YOU ALL - SKA
  • Review fromBrenda P

    Date: 27/08/2023

    5 stars
    Ace plumbing has always been there for us for too many years to count. Would not think of using any other company.
  • Review fromJudy D

    Date: 27/08/2023

    5 stars
    Perfect service, Perfect pricing, professional and personable. Best service by far
  • Review fromAlan C

    Date: 12/07/2023

    2 stars
    Re: Ace Plumbing Was told when I booked the appointment that the technician would have a fully equipped truck stocked with all the required parts. Was given an estimate for the repair work, but was very disappointed when we were told that the original estimate given to us would have to be revised due to the fact that the parts was not available in the truck and had to be ordered from a supplier. The follow-up estimate was incrementally higher than was expected. In my opinion, this did not live up to their company motto: "Happy Today or You Dont Pay!". Had to pay the Service fee, which I would have gladly done so if the work had been completed successfully, however, due to the high parts and labor estimate quoted, we had to pay the service fee, and as a result, still do not have two repaired bathroom sinks. Regards,************
  • Review fromErnie C

    Date: 05/07/2023

    5 stars
    Very polite and knowledgeable personnel who did the maintennace of our tankless water heater. We had a great experience!!
  • Review fromColleen T

    Date: 01/07/2023

    5 stars
    The best plumber service Ive ever had !! ******* gave us a choice of a few quotes and he did what we wanted !! he was informative and professional! We will continue to use Ace plumbing for all our plumbing from now on!!
  • Review fromSusan P

    Date: 25/06/2023

    5 stars
    We had a sewer backup and *** came through a referral from a neighbor who had a great experience with them! **** was amazing booking ** in as a priority. ***** was very professional, gave us three options on what might be the problem and three quotes hoping for the least expensive and least intrusive option to fix the problem. The problem was cleared and the plumbing pipes were replaced with a better quality setup so hopefully no issues in the future. ***** was very professional, friendly and efficient. We would highly rate Ace and definitely use them for any future plumbing issues as well as refer them to friends.
  • Review fromBill A

    Date: 15/06/2023

    5 stars
    Prompt, friendly, clean and we were very pleased with the work. Highly recommend.
  • Review fromTom R

    Date: 04/06/2023

    5 stars
    We was very satisfied with the quick service , Organisation and handling from **** and our Installer ******* which provide an excellend, save exchange from a pressur regulater .Thank you to both of them . I would like highly recomment this company.***
  • Review fromClaudia O

    Date: 17/05/2023

    5 stars
    *************** The lumber was very knowledgeable and friendly. I would recommend,

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