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Business Profile

Locksmith

Quick Quality Locksmiths

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Locksmith.

Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:14/07/2025

    Type:Product Issues
    Status:
    UnansweredMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On June 10, 2025 at approximately 1:30 PM an individual from 'Quick Quality Locksmith Inc. forced entry into my home, located at 54 Springborough PT Southwest, Calgary, AB, while I was not present at the request of my estranged wife (date of separation is May 19, 2025).
    I was not contacted by this individual before forcing access.
    They did not wait for police to arrive or attempt to clarify the situation before forcing access.
    Instead of accessing the front door, they jumped the fence, cut a padlock off the gate, destroyed the locks on the back door and then removed and replaced the locks on the front door as well and removed the original locks I had purchased from my home without my consent. (I have security camera footage from the incident).
    They did unnecessary damage to doors and locks during the process and have not provided any compensation for damages (please see photos in the email attachment). They also removed and replaced locks which were not required to access the home.
    When I tried to contact the business in question the individual who was present answered the phone and promptly hung up once they realised who I was.

    I have also reached out by email directly in an attempt to resolve the dispute and have received no response.

    I filed a complaint with the PSES POProgram and was advised that the individual was likely unlicensed and that the best course of action was to file a complaint here (see attached correspondence).

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When considering complaint information, please consider the company's size and volume of transactions. Note that the nature of complaints and a company’s responses to them are often more important than the number of complaints. BBB Business Profiles generally cover a three-year reporting period.