Business ProfileforInfotracer.com
At-a-glance
Customer Complaints
91 complaints closed in last 3 years
42 complaints closed in last 12 months
Customer Reviews are not used in the calculation of BBB Rating
Related Categories
Overview
Products & Services
Business Details
This is a multi-location business.
- Location of This Business
- PO Box 130369, Boston, MA 02113-0007
- BBB File Opened:
- 4/30/2008
- Years in Business:
- 20
- Business Started:
- 10/1/2003
- Business Incorporated:
- 10/26/2007
- Accredited Since:
- 4/30/2008
- Type of Entity:
- Corporation
- Number of Employees:
- 30
- Alternate Business Name
- InfoPay
- IDStrong
- Accucom Corporation
- Business Management
- Ms. Jessica Gupta, Director of Customer Care
- Mr. Levon Gasparian, CEO/Owner
- Contact Information
Principal
- Ms. Jessica Gupta, Director of Customer Care
Customer Complaints
91 Customer Complaints
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File a ComplaintMost Recent Customer Complaint
08/16/2024
- Complaint Type:
- Product Issues
- Status:
- Resolved
Customer Reviews
231 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Arlene M
09/19/2024
Infotracer.com Response
09/20/2024
Hi ******,
We're sorry you had a hard time signing up and paying for an account. This is not an experience we want our customers to have. We are unable to locate an account or associated transactions with the information you provided. However, we are keen to learn more and provide help where possible. Our dedicated ************* Team is available 24/7 and can be reached by phone at **************, email [email protected], or chat via our website, www.infotracer.com. Rest assured, we're here to help. We look forward to hearing from you.
Sincerely,
The Infotracer Team
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