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BBB Accredited Business since

Heartland Automotive Services dba Jiffy Lube

Additional Locations

Phone: (800) 417-7308 2306 Old Humes Rd, Janesville, WI 53545

Click for BBB Rating on Heartland Automotive Services dba Jiffy Lube

BBB Business Reviews may not be reproduced for sales or promotional purposes.


This company offers automotive oil changes and lubrication, preventive automotive maintenance including transmission fluid, battery service, tire rotation, windshield repair, windshield wiper replacement, full system cleaning, and antifreeze/coolant service.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Heartland Automotive Services dba Jiffy Lube meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

BBB Complaint Information

Find aggregate BBB complaint information for Heartland Automotive Services dba Jiffy Lube. BBB serving Dallas and Northeast Texas has the full report as that BBB handles all complaints for Heartland Automotive Services dba Jiffy Lube.

Additional Information

BBB file opened: September 12, 1989 Business started: 10/01/1990 in NE Business started locally: 09/04/2001 Business incorporated 02/01/1995 in MN
Type of Entity


Business Management
Ms. D'Evelyn Bartie, Customer Service Manager
Contact Information
Customer Contact: Ms. D'Evelyn Bartie, Customer Service Manager
Business Category

Auto Services - Oil & Lube Auto Repair & Service Lubricating Service - Automotive Auto Repair - Windshield, Glass Shops Auto Services Auto Lube & Oil - Mobile Automotive Oil Change and Lubrication Shops (NAICS: 811191)

Alternate Business Names
Heartland Automotive Services, Inc. Jiffy Lube Jiffy Lube Service Center
Industry Tips
Auto Repair and Services Auto-Buyback Guarantee-Terms & Conditions for Consumers Flood-Damaged Cars Protecting Your Auto Repair Investment

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.