Reviews
This profile includes reviews for MyTAXPrepOffice's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 266 Customer Reviews
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Review fromRoxie K
Date: 05/10/2024
5 starsI was very hesitant to change software providers, yet fed up with the increasingly high prices that large commercial brand companies make off of small businesses. It literally frightened me that I had actually begun the process, but fast forward 4 months later I am so very glad that I did. In fact, I am definitely a returning customer who appreciates fair pricing along with a well-developed product. While I initially experienced a few kinks starting out, I later found out that most of my mistakes were a result of user error as I learned quickly how to navigate within the software platform. Thank you so much "MyTaxprepOffice".
***** *** *********** ***
MyTAXPrepOffice
Date: 05/13/2024
Wow, your review truly made our day! It means the world to us that you took the leap and are now enjoying the benefits. We're so glad you found our software easy to navigate and that you're loving the fair pricing. Thank you for trusting us and for being part of our community. We can't wait to keep serving you in the future!Review fromBob R
Date: 05/03/2024
4 starsa few quirks, good service after all, no complaints. There is a reason us accountants hate changing software. No regretsMyTAXPrepOffice
Date: 05/08/2024
Hello and thank you for the positive review! We know changing software programs can be challenging. We're so pleased to hear you were happy with your decision to switch. We're here for you every step of the way!Review fromCandace W
Date: 05/01/2024
5 starsGreat program. Very user friendly, and customer support helpful. I have used ********* & *** ****, I am much happier with this program. The tax portal is quick & easy, allowing my clients to upload information without in office visits. This has been a plus for many clients, as their time is limited & a stop by the tax preparer is one "to do" that can be crossed off in the comfort of the home on their own time! Extremely happy with Mytaxprepoffice!!MyTAXPrepOffice
Date: 05/06/2024
I wanted to take a moment to express my sincere gratitude for your incredibly kind words about MyTAXPrepOffice. It's heartening to hear that you find our program user-friendly and our customer support helpful. Knowing that MyTAXPrepOffice has surpassed your previous experiences with other programs like ********* and ******* is a tremendous honor for us. Thank you for choosing MyTAXPrepOffice, and for allowing us to be part of your tax preparation journey. Your satisfaction is our utmost priority, and we're here to support you every step of the way.Review fromTrina H
Date: 04/30/2024
4 starsThis was my first tax season using MyTAXPrepOffice and I must say that I was very pleasantly surprised. The interface was hands down far better than my previous tax software and the customer service through the chat and voice calls was always quick and thorough. This program has lots of technology-centered bells and whistles to make it easy to operate in this virtual age and servicing clients electronically. With a couple of tweaks, they will definitely earn 5 stars from ****.MyTAXPrepOffice
Date: 05/02/2024
Thank you so much for your review! We're thrilled to hear you found MyTAXPrepOffice's interface user-friendly and our customer service helpful. We appreciate you highlighting our technological features – we strive to make tax filing a smooth experience in today's digital world.
Your feedback about earning 5 stars is valuable. We're continuously working on improvements and would love to hear your suggestions. Please don't hesitate to reach out if you have any ideas! Thanks again for choosing MyTAXPrepOffice.Review fromILEANA P
Date: 04/29/2024
5 starsI have prepared tax returns using this year. The service is excellent and the price is reasonable. I highly recommend the software to small practitioners.
VERY GOOD CUSTOMER SERVICE PROGRAM, FAST AND GENTLE.MyTAXPrepOffice
Date: 04/30/2024
Thank you for your wonderful review! We're thrilled to hear that you found our service excellent and our pricing reasonable. Your recommendation to small practitioners means a lot to us! We're glad to have provided you with fast and gentle customer service.Review fromSara H
Date: 04/27/2024
5 starsI have prepared tax returns using MyTaxPrepOffice software for 7 years. The team helped me with the set up and they have provided an excellent service since then. The program is not complicated, the feature "Perform Review" is very helpful! I am satisfied with the product and service; and I recommend it!MyTAXPrepOffice
Date: 04/29/2024
Thank you so much for your wonderful review! We're thrilled to hear that MyTAXPrepOffice has been instrumental in streamlining your tax preparation process for the past 7 years. Our team is dedicated to providing top-notch service and support, and we're delighted that you find the "Perform Review" feature helpful. Your recommendation means a lot to us, and we look forward to continuing to meet your needs in the future!Review fromRICK B
Date: 04/26/2024
5 starsI have used this software for two tax seasons. The customer service has been superior and software price is reasonable. I would recommend this software.MyTAXPrepOffice
Date: 04/30/2024
Thank you for your 5-star review! We're delighted that you've had a positive experience with our software and customer service. Your recommendation means a lot to us!Review fromJennifer H
Date: 04/18/2024
5 starsI have prepared tax returns using this software for 5 years+. The service is excellent and the price is reasonable. I highly recommend the software to small practitioners.MyTAXPrepOffice
Date: 04/23/2024
Thank you for your kind words and positive review of our tax software. Knowing that you've trusted our platform for over five years is incredibly rewarding, and we're thrilled to hear that you've found our service to be excellent and our pricing reasonable. Your recommendation means the world to us, especially coming from someone with your experience in the field. Thank you for your ongoing support and for choosing our software for your tax preparation needs.Review fromHALESTINE W
Date: 04/17/2024
5 starsThank you MyTaxPrepOffice for another GREAT tax year. I have been with this company for 5+ years (I AM ONE OF YOUR LIFETIME MEMBERS). I've witness your improvements over the years. Have there been problems? Yes, but I can say 99% of them were resolved within 24 hours. I thank you on behalf of my clients and myself. TINA'S TAX SERVICEMyTAXPrepOffice
Date: 04/18/2024
Thank you so much for your continued support and for being one of our valued lifetime members! We greatly appreciate your loyalty over the past 5+ years. It's wonderful to hear that you've noticed and appreciated the improvements we've made over time. We're dedicated to providing the best service possible, and we're glad to hear that any issues you encountered were quickly resolved. Your satisfaction and the satisfaction of your clients mean a lot to us. Thank you for being the most important part of the MyTAXPrepOffice family!Review fromElana W
Date: 04/13/2024
5 starsBeen using since 2016 and love it. They have improved over the years wonderfully and the pricing is great.MyTAXPrepOffice
Date: 04/18/2024
Thank you for your longstanding support and kind words! We're thrilled to hear that you've been enjoying our service since 2016 and have noticed the improvements we've made over the years. We're committed to providing a great experience for our users, and we appreciate your loyalty. Here's to many more years of satisfaction ahead!
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