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Business Profile

Replacement Windows

Mad City Windows & Baths

Headquarters

Reviews

This profile includes reviews for Mad City Windows & Baths's headquarters and its corporate-owned locations. To view all corporate locations, see

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Mad City Windows & Baths has 27 locations, listed below.

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    Customer Review Ratings

    4.57/5 stars

    Average of 1,726 Customer Reviews

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    Review Details

    • Review fromJudy H

      Date: 09/02/2025

      5 stars
      MAD CITY workers were professional, respectful of my home, they went above and beyond to make sure I was happy. I was pleased with my walk in tub. Best investment I've made to my home.
    • Review fromCheryl W

      Date: 09/02/2025

      5 stars
      Darren, my installer and Jim, my plumber were both outstanding in installing my walk in shower! Everyone I dealt with at Mad City was very professional and made the project go smoothly from measuring to getting proper permits, completing forms for my condo association! Plus my shower looks beautiful and was completed in 2 days!
    • Review fromMichael B

      Date: 09/02/2025

      5 stars
      Mad City did a great job on the install of a sliding glass door. I'd happily recommend them and use them again for future work. On-time, excellent product, and reasonable pricing.
    • Review fromJan B

      Date: 09/01/2025

      5 stars
      From start to finish we were very happy with our new shower install. Very professional and helpful with our questions. It was finished quickly and the installer did a great job. The measurements were checked and double checked. Another supervisor checked on the project to make sure it was done correctly.
    • Review fromJeremy C

      Date: 08/31/2025

      5 stars
      Recently had windows replaced by mad city. Javier ***** crew did the install, and I want to say they did an absolutely amazing job. Me being in the construction field, I know when these kinds of things are done bad or correctly and they did great. Crew was incredibly friendly as well. Would have never known they were at my house. Everything was cleaned up better than it was when they came. Great job guys and you should be proud of your work.
    • Review fromJoe S

      Date: 08/28/2025

      5 stars
      Very professional company with a seamless expierience from planning to installation of our windows. Quality workmanship and job site was spotless upon completion of the work.
    • Review fromNicholas M

      Date: 08/28/2025

      5 stars
      Previous owners had fixed a cracked tub by placing a cheap tub insert over the top (which failed). Mad City came in and did a full demo, old cast iron tub removal, brand new tub, and updated plumbing all in 1 day - which was prefect because our house only has 1 bathroom. Looks great!
    • Review fromTeresa L. T

      Date: 08/28/2025

      5 stars
      Mad City helped us so much when I had hip surgery. The walk-in shower has been a Godsend getting in and out to shower. We are now adding a door to keep floors dry. Thank you Mad City!
    • Review fromNancy E

      Date: 08/27/2025

      5 stars
      Excellent price. Sales person was not pushy. Installer was very experienced. He replaced my bathtub with a walk in shower in about 6 hours.
    • Review fromDianne A

      Date: 08/25/2025

      5 stars
      Excellent workmanship, very happy with new walk-in shower, one day to complete.

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