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Business Profile

Replacement Windows

Mad City Windows & Baths

Headquarters

Reviews

This profile includes reviews for Mad City Windows & Baths's headquarters and its corporate-owned locations. To view all corporate locations, see

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Mad City Windows & Baths has 27 locations, listed below.

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    Customer Review Ratings

    4.58/5 stars

    Average of 1,726 Customer Reviews

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    Review Details

    • Review fromGina K

      Date: 09/22/2025

      5 stars
      Good installation experience and window quality is a noticeable improvement. A room that used to boil in the sun is now cool in summer.
    • Review fromWendy E

      Date: 09/22/2025

      5 stars
      Rep was wonderful, very upfront about everything, and very easy to work with. No high pressure sales at all, we had a walk in shower built in place of a tub shower, and the final product is awesome. This was to make the bath more accessible to me (BKE) with grab bars and a seat, and we are very happy with the product. Was all done in a day, and was done on schedule
    • Review fromBonnie H

      Date: 09/22/2025

      5 stars
      Very polite and informative. They arrived, introduced themselves, asked before, during and after the installation of the shower if we had any questions which were expertly answered. They also did a great job of cleaning up!!!
    • Review fromJoyce M

      Date: 09/22/2025

      5 stars
      We've done two unique services with Mad City. Kitchen cabinets were refaced and recently a patio door was replaced. All installers have been very professional and the left the house cleaner when they left! Yes, I would hire them again.  ***** ******
    • Review fromTavis M

      Date: 09/22/2025

      5 stars
      Mad City replaced my shower and Im very satisfied with the result. The team was punctual, professional, and respectful of my home they kept the work area clean and explained the work as they went. Installation was done carefully, all fixtures work perfectly, and they followed up to make sure I was happy with everything. Clear pricing and great communication throughout. I highly recommend Mad City for bathroom/shower installs. ***** ********
    • Review fromAndrew H

      Date: 09/21/2025

      5 stars
      Everything went as planned. Such as negotiating the price, demolition, and installation. We're pretty happy with the results. I also had knee surgery shortly after installation. Having a walk-in shower is so convenient.* ********
    • Review fromTammy V

      Date: 09/19/2025

      5 stars
      Professional, on time, left the project cleaner than when they arrived. I couldn't be happier with my experience
    • Review fromBrenda G

      Date: 09/18/2025

      5 stars
      They were great to work with and did great work. Love the new windows.
    • Review fromTaylor M

      Date: 09/17/2025

      5 stars
      Exceptional service from start to finish. The introductory presentation was detailed and the installation was quick and professional. In addition the one time I had to deal with customer service they were quick to act and got my minor issue resolved in no time.
    • Review fromMike and Nancy M

      Date: 09/16/2025

      5 stars
      We love our new shower installed by Mad City Windows and Baths. The installation was fast and efficient. Our installer kept us updated during the process. We definitely recommend this company!

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