Skip to main content

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Replacement Windows

Mad City Windows & Baths

Headquarters

BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Reviews

This profile includes reviews for Mad City Windows & Baths's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Mad City Windows & Baths has 27 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Please enter a valid location.

    Customer Review Ratings

    4.58

    Average of 1,726 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • Karla D

      Date: 09/15/2025

      What great service, and the price was affordable. In and out 8hrs or less. The staff is friendly, and left no mess. You want it done right, go to @madcity windows

    • Veronica C

      Date: 09/15/2025

      Wouldn't stop harassing me after I cancelled an appointment even though I was firm that we did not want to use their service. Worse than telemarketers. Absolutely horrible wretched business.

    • Patricia B

      Date: 09/15/2025

      I love the new look of my kitchen cabinets. Workers were efficient and on time and left the kitchen so I could use it after each day's work. Salesman was polite and not pushy when getting the job set up.

    • Erin S

      Date: 09/15/2025

      I had a great experience with Mad City Windows & Bath out of Madison. From start to finish, sales, customer service, and my install were great and the process moved quickly. I didn’t have to wait very long at all for my new shower install and it was completed in one day. Scott did a great job installing and consulted me throughout the entire process. I highly recommend them and will use them again in the future.

    • Glenn P

      Date: 09/14/2025

      Very professional employee that came out and installed a walk-in shower. I couldn't believe that they could get it done in one day, but they did what was advertised. I would suggest to anyone needing a tub replaced by a shower, to call Mad City Bath for a free quote.

    • CindyD

      Date: 09/14/2025

      The difference this new window makes in my home and ability to sit and watch my birds is amazing. The window let's in a ton of light now, and I can see so much better, and it's a much bigger view. It was quite a job, but Trevor and Quincy did a fabulous job. Removing and installing the windows, and cleaned up after themselves like professionals. That was much appreciated. Highly recommend.

    • Peggy T

      Date: 09/13/2025

      The crew was awesome. Great job. Very professional throughout the installation. Very friendly and answered all questions on the spot. At the end Jim went over everything and showed us how to maintain the windows and clean them. Highly recommended for anyone looking for new windows!!

    • Greg and Karen S

      Date: 09/12/2025

      Spectacular job. We love our step in shower installation. Very neat and professional company. The contractors were awesome. A job well done!!

    • Aaron H

      Date: 09/12/2025

      Had bathtub replaced and show remodel. I had a great experience during the demo and install. The end result looks amazing. Definitely would recommend.

    • Sheri D

      Date: 09/12/2025

      Husband was researching a remodel online, he put in my phone number. I received back to back calls. I answered told the gentleman I was at work, gave my husbands phone number and told them not to call me. This occured at 10am. I received a total of 21 calls from different numbers all the way up until 9pm. This is absolutely obsessive. 21 calls.

    Mad City Windows & Baths is BBB Accredited.

    BBB accredited business seal

    This business has committed to upholding the BBB Standards for Trust.

    More InformationWhy choose a BBB Accredited Business?

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.