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Business Profile

Replacement Windows

Mad City Windows & Baths

Headquarters

Reviews

This profile includes reviews for Mad City Windows & Baths's headquarters and its corporate-owned locations. To view all corporate locations, see

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Mad City Windows & Baths has 27 locations, listed below.

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    Customer Review Ratings

    4.57/5 stars

    Average of 1,727 Customer Reviews

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    Review Details

    • Review fromJohn L

      Date: 09/08/2025

      5 stars
      Mad City replaced bathtub/shower insert in newly built condo with a walk-in shower. Fair pricing, good product & excellent one day installation.
    • Review fromBonnie P

      Date: 09/06/2025

      5 stars
      I absolutely love my new shower. The guys did a awesome job putting it in and cleaning everything up.
    • Review fromJosh F

      Date: 09/06/2025

      5 stars
      Everyone I dealt with has been amazing easy to work with great customer service through and through from start to finish they take care of there customers very satisfied
    • Review fromThomas M

      Date: 09/05/2025

      5 stars
      Good experience from sales representative,contract installers,plumber, all work meticulously done also clean up Good price installers and quality
    • Review fromKevin P

      Date: 09/05/2025

      5 stars
      Clean perfect work. Great price. I would hire these guys again for another project.
    • Review fromJesusita G

      Date: 09/03/2025

      5 stars
      The shower that ** put in is great love it they did a great job
    • Review fromJoanne C

      Date: 09/03/2025

      5 stars
      Mad City did an excellent job installing a shower for me. The installer was great and made sure to clean up
    • Review fromKaren K

      Date: 09/03/2025

      4 stars
      Overall we are happy with our final producta new walk-in shower! We were able to make some minor decisions during construction to make it suit us personally! The crew was polite and cleaned up after themselves.We also had them come in and replace 3 of our windows and they are good! Having a little difficulty getting in touch with them to replace a screen that came in damaged.
    • Review fromTricia S

      Date: 09/03/2025

      1 star
      No employee showed up or called for a scheduled appointment. Ensure you confirm an apt multiple times before disconnecting the call
    • Review fromPatricia H

      Date: 09/02/2025

      5 stars
      The product and pricing were a perfect fit for me. Their professionalism and efficiency was amazing. The windows fit perfect and the installation crew did an awesome job both in the house and outside. They explained what they were doing and worked until the job was completed. Explained how to open the windows how to remove them for deep cleaning and left the work area spotless.

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