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Business Profile

Replacement Windows

Mad City Windows & Baths

Headquarters

Reviews

This profile includes reviews for Mad City Windows & Baths's headquarters and its corporate-owned locations. To view all corporate locations, see

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Mad City Windows & Baths has 27 locations, listed below.

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    Customer Review Ratings

    4.57/5 stars

    Average of 1,722 Customer Reviews

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    Review Details

    • Review fromVanessa P

      Date: 08/05/2025

      5 stars
      Great work and quality. Worked quickly and gave us proper care instructions.Our only con is price which we understand material, labor and quality, and any remodel these days is expensive... just wish it was a tiny bit more affordable. But other than that, very professional people who worked with us and I think it was only 2 days of work.Job No.: *******
    • Review fromGeorge K

      Date: 08/04/2025

      5 stars
      Great job Larry did an awesome job on the install. And the whole experience was great answered all questions we had And looks amazing****** *******
    • Review fromJeremy K

      Date: 08/04/2025

      5 stars
      Mad City did a great job remodeling my shower enclosure and installing new windows. They were timely and respectful.
    • Review fromCarolyn R

      Date: 08/04/2025

      5 stars
      I was impressed how polite he was and he did such a good job and cleaned up.
    • Review fromSandie M

      Date: 08/02/2025

      5 stars
      We had Brian install our windows. He was excellent at his workmanship, his attitude and his work ethic. He is someone you don’t want to lose. He represents your company well.
    • Review fromKim M

      Date: 08/02/2025

      5 stars
      Awesome customer service from salesperson to installation! Very professonal and caring!
    • Review fromLisa D

      Date: 07/31/2025

      5 stars
      Love my Mad City Windows! We Replaced the windows and trim. They were quick and professional. The also offered 0%. Thanks!!**** *****
    • Review fromPamela K

      Date: 07/31/2025

      1 star
      I have some how got on their call list. Yesterday they called me 48 times, left 6 voice messages which they say nothing in. I keep blocking number then they call from another number and so on. I have actually filed a police report today for harassment!!!!
    • Review fromSuEllyn R

      Date: 07/30/2025

      5 stars
      Rerplaced a tiled shower in the basement. Very pleased with the workmanship and the end result. Was very Impressed with the care of our carpet and stairs; they laid drop clothes from the door down the stairs and across the finished basement. Stayed till 7:30 at night to finish the job which was nice since we both work outside of he house.
    • Review fromSusan L

      Date: 07/30/2025

      5 stars
      here by 8:30 out by 3pm new shower installed they took down to studs and did It right. costly but you get what you pay for. excellent service and product. very professional staff.

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