Reviews

This profile includes reviews for Terminix's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

close

Find a Location

Terminix has 443 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

BBB accredited

Near

Country

USUnited States

Please enter a valid location.

Filter

• 

  Terminix

  150 Peabody Pl Memphis, TN 38103-3700

• 

  Terminix

  7540 Appling Center Dr Memphis, TN 38133-5072

• 

  Terminix

  34 Locke Rd. Unit 1 Concord, NH 03301

• 

  Terminix

  24 AJonathan Bourne Drive Bourne, MA 02559

• 

  Terminix

  84 Cummings Park Woburn, MA 01801

Review Details

• Review fromJoni M

  Date: 07/03/2025

  1 star
  First we smelled something dead in our attic. He was afraid of heights. And he found racoon poo cleaned it out . Didn't go any further in attic 1800 sq ft. There was another opening. He didn't even check . Handed us 2 bags of poo to throw away then we n helped him put his feet on ladder. ****** for that. Then he did find a couple of entries and a rotten board . Sending someone next week to fix for another 2000 00 I wouldn't recommend them because they do not do a thorough inspection. And. Harge a arm and a leg. But it's ****** the rip off town.

  Terminix

  Date: 07/08/2025

  Thank you for bringing this to our attention. We apologize for the delayed response and any inconvenience you may have experienced. In reviewing your account, we see that a credit has been applied for $2,000. Terminix is a company built on values, we serve our customers by providing exceptional customer experiences that exceed their expectations. We have forwarded the consumer's concern to our management team for review. A member of management will contact the consumer for follow up. Thank you again for bringing this to our attention.
  

  Terminix Executive Services

• Review fromAntonio T

  Date: 06/30/2025

  1 star
  Inexcusable Service from Local Terminix Office – Beware
  I normally give companies every opportunity to make things right, but after countless broken promises and utter disregard for customer service, I have to speak up. My experience with my local Terminix office has been beyond disappointing—it’s been outright infuriating.
  For weeks now, I’ve been given the absolute runaround. Scheduled appointments? Repeatedly missed. No-shows without the courtesy of a call or even a basic explanation. It’s not just a one-off error—it’s a clear pattern of negligence and total lack of accountability.
  Even worse is the complete radio silence from management. I’ve made multiple attempts to reach someone who could take ownership or at least offer some form of apology. Instead? My voicemails and calls go unanswered, time after time. The lack of professionalism is staggering.
  This is not just about a scheduling issue—it’s about a company that clearly doesn’t value its customers. If you’re considering Terminix for any service, think twice. There are far too many other providers out there who understand that time, trust, and communication still matter. I wouldn’t recommend this company for anything, under any circumstance.

• Review fromJeena P

  Date: 06/30/2025

  1 star
  Dont use them for pest service. Their technicians are lazy. Dont want to do their job. They sales persons says one thing but when the actual technician comes he doesnt want to do things. When you try to cancel the contract they want me to pay for the whole year. Wanted to hold on to the agreement for the money but not for the services they agreed to provide. Please dont use them.

• Review fromKevin P

  Date: 06/26/2025

  1 star
  I couldn't leave less than 1 star. I had them come to remove an animal from my attic - it wasn't very loud/active; I maybe heard it 3 times over the prior month but that was enough for me to at least get an inspection in mid-May. They found minimal evidence, but there was one instance of rat droppings. So the exclusion expert came on May 21 to seal holes to the exterior, set up traps and whatever, then set up an appointment for June 2 to remove any dead animals and make sure no new holes. They skipped the June 2 appointment without any warning or notice. I called around 20 times (every day) for the next 3 weeks. Meanwhile, we start getting flies in the house (obviously from a decaying rat in the attic) and start hearing more and more rats (now it's at least every other day and in multiple places in the attic). Guy finally texts me the night of June 22 saying he'll come the next morning. There are all new holes in the attic and one dead rat. Now I can hear rats all over the attic and the guy tells me my insulation and air ducts are becoming compromised. So because of the 3-week delay, I went from one rat making almost no noise to having a full infestation. I have requested to speak to someone at the management level at least a dozen times with no response. Clearly, someone will need to pay for the damages that these rats have done due to that 3 week delay. DO NOT USE THIS COMPANY. CRIMINALS

• Review fromAntoinette W

  Date: 06/26/2025

  1 star
  We had service with Terminix and nothing was ever resolved with our pest problem, so I canceled the service and they still kept charging me, I called them and they said we will cancel and they still kept charging me every month, now they say they are taking me to collections and there is nothing I can do about it.

• Review fromKimberly B

  Date: 06/26/2025

  1 star
  This company is a complete scam. They did not get rid of pest issues. And they charged me 20, 000 for nothing. Please don't use this company.

• Review fromLeslie E

  Date: 06/24/2025

  1 star
  I paid Terminix $1700 for pest removal (squirrels and bats) from my attic. After completing the initial service, they never returned for the follow up service. They no-showed to multiple scheduled appointments, were not reachable by phone and customer service was unable to escalate the complaint to anyone at management level. I was repeatedly told "someone in the local branch office will get back to you to reschedule" : they never did. As far as I am concerned, they did not fulfill their contract and took my money with horrible customer service. Would NEVER recommend ********************** to anyone else.

• Review fromShirin K

  Date: 06/24/2025

  1 star
  Terrible company. They have no manager to talk to and their billing department is not accurate and try to collect extra money and threatened you to send it to collection agency. Called them 5 times and no resolution. Willing to send them proof of payment and they reject it.ABSOLUTLY BAD Company

  Terminix

  Date: 08/04/2025

  Thank you for bringing this to our attention. We apologize for any inconvenience you may have experienced. We were not able to locate your account with the information provided. Please send your phone number, customer number, or contact information to better assist in addressing your concern. Thanks again for bringing this to our attention.

  Terminix Executive Services

• Review fromJonathan H

  Date: 06/24/2025

  1 star
  Do not use this company for termite tenting. Completely botched the job and the subcontracted company they used to do the tenting broke my soffit, my fence, and garage door.They told me tent would go on Thursday morning and would be taken off Saturday morning to air out. We checked our camera and the tent wasn't on Thursday afternoon, they told me bigger projects take priority. Thursday night they want to tell me they had an equipment malfunction, so tent was going to go on Friday. Well the tent doesn't go on until Friday at 4:00 p.m. but then oddly they show up Saturday morning promptly first thing and take it back off so when I was supposed to get tented for over 24 hours now I've only had my house tented for 16 hours.Then they want to start walking everything back "oh you only need 13 hours" even though the Vikane spec sheets say 18 hours minimum. They did not seem to care that they breach their contract they had nothing they were going to do as far as customer service and hand-waved everything. this would be *** the saleman and his manager also *** with terminix.Completely indifferent to the botched job and they we're happy to point out the waivers that were signed for all the damage to my property, instead of at least pretending like they care and trying to make it right.Go somewhere else!

• Review fromMeghanne S

  Date: 06/21/2025

  1 star
  This company hires and Con artists who will charge you for services that they dont perform. When they are caught they offer apologies and refunds and then charge you anywaystay away from terminix.

  Terminix

  Date: 06/24/2025

  Thank you for bringing this to our attention. We apologize for the delayed response and any inconvenience you may have experienced. Terminix is a company built on values, we serve our customers by providing exceptional customer experiences that exceed their expectations. Hopefully one day this consumer will feel differently about us.

  Terminix Executive Services