Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Windows

Thermo-Twin Windows

Reviews

This profile includes reviews for Thermo-Twin Windows's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Thermo-Twin Windows has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Customer Review Ratings

    4.94/5 stars

    Average of 235 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • Review fromPaul H

      Date: 12/05/2023

      5 stars
      We recently had Thermo-Twin replace 13 windows in our home. Their pricing was very reasonable and we really liked the fact that they were the manufacturer and installer. The installation crew were all great, respectful and very skilled. They were a good bunch of guys. They completed all 13 windows, some of which were nearly 100 years old, all in one day. We are extremely pleased with the results and will definitely recommend them to anyone!

      Thermo-Twin Windows

      Date: 12/14/2023

      Thank you for choosing Employee-Owned Thermo-Twin for your window project. Our installation crews are the best and they do quality work. With over 50 years experience in the industry, our employees strive to make each project a great experience for our customers. We never get tired of hearing about our wonderful employees!
    • Review fromMelissa B

      Date: 12/02/2023

      5 stars
      We love our new garden window. It is beautiful. The salesman was very informative and polite. **** from the office was very nice every time I talked to her. The guys that installed the window were very nice. They did a wonderful job and cleaned up before they left. I will call Thermo twin again when I need more windows.

      Thermo-Twin Windows

      Date: 12/14/2023

      Thank you for choosing Employee-Owned Thermo-Twin for your window project. It is great to hear that you had a good experience with all of our employees. We look forward to working with you again!
    • Review fromfrank c

      Date: 11/30/2023

      5 stars
      I am very happy with our new Bay Window installed in our kitchen. The installers were very polite and professional. The company kept us informed of the progression of the window being assembled. The installers cleaned up after the job was complete. I highly recommend this company to anyone who needs new or replacement windows. Employee ownership and locally made was a big plus for us. They even followed up with a phone call to ensure that everything was okay.****

      Thermo-Twin Windows

      Date: 12/14/2023

      Thank you for choosing Employee-Owned Thermo-Twin for your window project. Our employee-owners do care about our customer's projects from start to finish. It is wonderful to hear about your experience and your recommendation of our company. We do feel that employee-ownership makes a big difference in the quality of the job and products.
    • Review fromLuann W

      Date: 11/30/2023

      5 stars
      Thermo-Twin added a sunroom last year, and they replaced 8 windows in my home this year. I was very pleased with both of my purchases, the quality of the windows, and the professionalism of everyone (from the salesman, office staff, manufacturers, and the installers.) The crews were on time, pleasant, and professional. They took time to cover the flooring in my home prior to beginning the work, and cleaned up both inside and outside to insure that my house and yard were free of any debris. They also had me do an inspection after they were done to make sure that I was totally satisfied 100% before they left.I would highly recommend Thermo-Twin to anyone (and I already have told several of my neighbors that they can't go wrong with using Thermo-Twin!)

      Thermo-Twin Windows

      Date: 12/14/2023

      Thank you for choosing Employee-Owned Thermo-Twin for your window project this year. Nothing says "job well done" like a repeat customer! We are so pleased that you were totally satisfied 100%. Our employee-owners do quality work and we are so proud of what great work they do. With over 50 years experience in the window industry, we take pride in providing a quality product and professional customer service. Thank you for your recommendations.
    • Review fromCharlotte T

      Date: 11/29/2023

      5 stars
      We love our windows. The crew that installed the windows was AMAZING. They cleaned up after themselves and work quickly but efficiently. Thermo Twin is definitely the way to go! Satisfied Customer, *********

      Thermo-Twin Windows

      Date: 12/14/2023

      Thank you for choosing Employee-Owned Thermo-Twin for your **************. Our installation crews are the best! They treat each home with care and consideration. We are so pleased that you are happy with your installation.
    • Review fromHank S

      Date: 11/28/2023

      5 stars
      Thermo-Twin recently replaced all of the windows in our home (more than 30 in all). From beginning to end (sales to installation and follow-up), these guys knocked it out of the park. Fantastic sales person, wonderful measurement guy and quick, courteous installers. Took a couple of days to do the install - we had two bay windows replaced - but now that colder temps are rolling in, we are even happier that we chose Thermo-Twin. Thanks to this crew, no more drafts! Its a pleasure to support a great local company. Cant wait to replace the front door next year - no comparison shopping. Well simply call Thermo-Twin.

      Thermo-Twin Windows

      Date: 12/14/2023

      Thank you for choosing Employee-Owned Thermo-Twin for your **************. With over 50 years experience, we strive to provide a wonderful experience to each customer. We appreciate your support and look forward to working with you on future projects!
    • Review fromKenneth R

      Date: 11/28/2023

      5 stars
      Thermo Twin is one of the best companies I've ever dealt with. The new windows they installed are amazing. The sales staff was not pushy but answered every question we had with confidence. The installers were very professional and cleaned everything up afterwards. The windows look fantastic and we couldn't be happier with the install.

      Thermo-Twin Windows

      Date: 12/14/2023

      Thank you for choosing Employee-Owned Thermo-Twin for your **************. Our employee-owners work hard to make each project a great experience. We are proud of our employee-ownership and feel that it makes a difference in the quality and workmanship of each window. We are so pleased that you are happy with your installation.
    • Review fromDiane S

      Date: 11/26/2023

      5 stars
      Thermo Twin replaced all ten of our windows including a large arched window. Every step from the salesperson to the installers was very professional throughout. We appreciated the fact that Thermo Twin is employee owned. The installers came at 8:30, started at 9 and were all done by 1:30. They were very careful to keep everything neat and clean.....drop cloths everywhere. When they were finished, it was like they were never there.....inside and out. The windows look great and even better we already noticed the improved heating/cooling efficiency. We have shared and will continue to share our experience with Thermo Twin.

      Thermo-Twin Windows

      Date: 12/14/2023

      Thank you for choosing Employee-Owned Thermo-Twin for your ***************. We are pleased that each step of the process was professional. We do feel that being employee-owned makes a difference in the quality and service of each product. Our installers do a wonderful job of treating your home like their own in the care they take with each project. We thank you for sharing your experience with others!
    • Review fromDavid N

      Date: 11/22/2023

      5 stars
      great crew, great product, and the windows are beautiful. They really add to the look of the house.

      Thermo-Twin Windows

      Date: 12/14/2023

      Thank you for choosing Employee-Owned Thermo-Twin for your **************. New windows really do add to the look of a house. With over 50 years experience, our employee-owners work hard to provide a quality product, great customer service, and a beautiful installation.
    • Review fromDory D

      Date: 11/22/2023

      5 stars
      We recently had 2 small kitchen windows replaced by Thermo-Twin. They are perfect ! Their work ethic is top notch. Would highly recommend them. Dory

      Thermo-Twin Windows

      Date: 12/08/2023

      Thank you for choosing Thermo-Twin to replace your kitchen windows. Our employee owners are the best and strive to do a perfect job each time. We are pleased that you are happy with the installation!

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.