Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Windows

Thermo-Twin Windows

Reviews

This profile includes reviews for Thermo-Twin Windows's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Thermo-Twin Windows has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Customer Review Ratings

    4.94/5 stars

    Average of 235 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • Review fromRaymond K

      Date: 11/20/2023

      5 stars
      Very knowledgable salesman, precise scheduling well in advance and just as important, arrived on time at the scheduled date. Well trained install crew worked as a team, thoroughly cleaned up work site, and finished completely in one day. The install went well because their craftsman did an accurate measurement before ordering. Finally, top quality door and windows. Oh, we are very pleased with our mew windows and entry.

      Thermo-Twin Windows

      Date: 11/21/2023

      Thank you for choosing employee-owned Thermo-Twin for your door and window project. The employee-owners strive to provide quality products and service to our customers in every step of the process. We are happy to hear you are pleased with your experience.
    • Review fromWarren M

      Date: 11/16/2023

      5 stars
      Thermo Twin installed a new front door at my home. They were great to work with from beginning to end. We loved the salesperson, the office staff and the installers. From the beginning they were upfront about the time itd take to fabricate the door, the costs and the overall process. Thermo Twin is clearly full of total pros that are not only really proud of their products but they also care deeply about the client experience. Ill be a return customer and an advocate for them because I believe the employee ownership makes all the difference.

      Thermo-Twin Windows

      Date: 11/21/2023

      Thank you for choosing employee-owned Thermo-Twin for your project. Our employee-owners strive to make each and every project a great customer experience. It is true we are proud of our products and our employee-ownership. We believe that is what makes our company unique in the window/door replacement industry.
    • Review fromThomas D

      Date: 11/16/2023

      5 stars
      We completely enjoyed working with Thermo-Twin. ***** our salesperson was friendly and quite helpful. He answered all our questions and explained the process well. The installation team was very friendly, courteous and waisted no time getting to work. They replaced 13 windows, cleaned ** in a day. They showed the upmost respect for our home and worked around our work day seeing we both work from home. We would highly recommend Thermo-Twin for anyone look for replacement windows.

      Thermo-Twin Windows

      Date: 11/21/2023

      Thank you for choosing employee-owned Thermo-Twin for your project. Our employee-owners work hard to make the customer experience a positive one. We try to treat your home with the same respect and care we would give to our own homes. Employee-owned Thermo-Twin has been supplying quality services and products to the area for over 50 years and we are very proud of our employee-owners.
    • Review fromDouglas K

      Date: 11/14/2023

      5 stars
      Incredible company to work with. On time, clean and professional.My old windows were 23 years old, and when I walked into my bedroom, I could actually smell the rain when it was raining outside. What a difference new windows make.This is my second house Ive owned and I used Thermo Twin in my first one as well . Employee owned, and locally made was a big plus for me. Cant go wrong with Thermo Twin !!!

      Thermo-Twin Windows

      Date: 11/21/2023

      Thank you for choosing employee-owned Thermo-Twin for all of your window projects. Being an employee-owned company does make a difference in the quality of the product. Our employee-owners strive to give their best on each and every project.
    • Review fromKathleen S

      Date: 11/14/2023

      5 stars
      We have used Thermo-Twin in the past and were pleased with the job they did this time as well.Everyone we worked with was very professional and pleasant and the windows they sell are high quality. Wouldn't hesitate to call them again

      Thermo-Twin Windows

      Date: 11/21/2023

      Thank you for choosing employee-owned Thermo-Twin for your projects. Our employee-owners are the best and we believe that being employee-owned makes a difference in the quality of the product and the customer experience.
    • Review fromMichael S

      Date: 11/09/2023

      5 stars
      Recently, we had two existing windows (not Thermo Twin) replaced with new Thermo Twin windows and one additional new Thermo Twin window installed where there was previously no window. We now have 19 windows in our house, and they are now all by Thermo Twin. Each time we've dealt with Thermo Twin, the process has been smooth and professional. The windows look great, they are a significant upgrade, and you can't tell the difference between the three we recently had installed and the ones installed in 2004. Maybe the best part is they are a great local company selling affordable windows with a great warranty.

      Thermo-Twin Windows

      Date: 11/21/2023

      Thank you for choosing employee-owned Thermo-Twin for your window needs. We have been manufacturing windows for over 50 years, and our employee-owners work hard and take great pride in providing a quality product and great customer experience.
    • Review fromDale M

      Date: 11/09/2023

      5 stars
      This company is amazing, and we love our new windows. They are everything they said they would be and were a pleasure to work with. We highly recommend them.

      Thermo-Twin Windows

      Date: 11/21/2023

      Thank you for your choosing employee-owned Thermo-Twin for your window purchase. We strive to make each project a good experience for our customers. The employee-owners take great pride in a job well done.
    • Review fromMike K

      Date: 11/08/2023

      5 stars
      Thermo Twin replaced 18 windows and 2 patio doors. The process was professional from start to finish. All departments are customer focused. The install crew was excellent and cleaned up at the end of each day. All knew their task and showed the care on install. Thank you!

      Thermo-Twin Windows

      Date: 11/21/2023

      Thank you for choosing employee-owned Thermo-Twin for your project. Our employee-owners strive to provide the best possible customer experience on every project.
    • Review fromJohn G

      Date: 10/23/2023

      5 stars
      Great employee owned company. Windows look great and operate perfectly. Open and close smoothly and seal out air and noise . Very efficient windows. Installers did a great job. Happy with the whole process from beginning to end. **************** was always helpful. Thanks again! ********************

      Thermo-Twin Windows

      Date: 10/30/2023

      Thank you for using employee-owned Thermo-Twin for your project. Our employee owners strive to provide the very best products with the least amount of stress during the entire process from beginning to end.
    • Review fromGary M

      Date: 10/09/2023

      5 stars
      Incredible!!!! From beginning to end - I had 7 windows and 4 doors installed - the crews arrived on time and completed the job timely and professionally - They left my house spotless and everybody was so kind and helpful - I've never experienced a smoother home improvement project!!! Thermo Twin exceeded my expectations!! I love my new windows and doors!! Thank You and Keep up the EXCELLENT work!!!

      Thermo-Twin Windows

      Date: 10/10/2023

      Thank you for using employee-owned Thermo-Twin for your window and door project. Our employee owners attempt to make your experience as stress-free as possible from beginning to end. Being an employee-owned company, our employees bring a different dimension of satisfaction to our customers. We are proud to sell, manufacture and install the very best products in the home improvement industry.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.