Reviews

Review Details

• Review fromJeffrey E.

  Date: 06/27/2024

  1 star
  We stayed at the Flagship Resort in ************* ** for 7 days.1) ***y give you 2 rolls of toilet paper to start with ( IF you need more YOU have to go out and BUY it yourself).2) You start with 1 pack of ************** and 1 pack of Decaf (IF you need more YOU have to go out and BUY it yourself.3) *** Services we had are the WORST from the rude receptionist at the front desk, to the maid on our floor who NEVER emptied the garbage that we put outside our door for 3 days, we had to CALL housekeeping for them to come get it. 4) 4 PEOPLE in our room, 2 coffee cups, NO DISH TOWELS.5) We asked several times but NONE of our shower towels, face wash clothes or hand towels that were dirty, they WERE EVER changed out or replaced.6) Here is the kicker:When you check out, YOU ARE EXPECTED TO STRIP YOUR LINENS OFF THE **** FOR THEM. ** I WILL NEVER STAY AT, OR HAVE ANYTHING TO DO WITH THIS place!!*** ONLY people who can take the blame is from the MANAGEMENT on down. If you want to be changed all kinds of money and treated like ****, make your reservations HERE. ( ***n you will encounter the same things)

• Review fromSharon R

  Date: 06/02/2024

  1 star
  I have owned my timeshare with Flagship Resort for years. It has been paid in full for years. I originally used for one night stay but never for a week. Our original intent was to purchase so that we could go on trips with our family. They changed points system, invited us to other presentation but it was always a push to upgrade. We have NEVER upgraded with them. They ate so pushy. We have called to have them take back our unit for free and they won't because they are getting money from maintenance fees. We had a very terrible experience with them years ago where we booked a weekend with them, they overbooked and at 2:00am had to drive home. They had no units available. I did write a letter to the organization and I never even received a letter apologizing. Now, we are seniors and cannot the maintenance fees. We need to get out.

• Review fromNatasha S

  Date: 04/22/2024

  1 star
  This company has defrauded me for years. Everything they said to us is a lie. We bought a time share with this company in 2014 never got to use it at all, supposedly have a condo in Atlantic Ciry and its never available to us, but if you go on Expedia or any of the search engines they are renting it out and making so much money, in 2021 we were able to pay of the mortgage and now these people are harrasing us for maintenance fee, threatening to send us to collection agency. I am so over this company, which they go by many different names, Atlantic Palace is another name they go by and the list goes on. They are thief and I pray no one have to go through what they are putting me and my husband through, they are running a company full of deceit, God see every unjust and they will eventually pay for all their greed, either in this life or when they meet their maker one good day. I am warning anyone who ever run into someone whos advertising this company to run the other way and please dont get trap into this deceitful company. This company is a living nightmare and I dont understand how the government can allow such operations to exist in a country like American.

• Review fromJohnny D

  Date: 03/05/2024

  1 star
  This company is full of decent *** lies they will ***** everything to wheel u in buy not that *** a life time contract with maintenance fees that increase every year. They also do not tell u verbally that u only have 7 days to cancel this contract and if u don't it's a night mare of long lasting bills to u die. Stay away form.this place its a scam and they are very manipulative.

• Review fromMaria D

  Date: 02/18/2024

  1 star
  This place is beautiful,but horrible the pool is discusting and room **** has blood everywhere and the tv is blurry do not go to this hotel

• Review fromFaye B

  Date: 02/03/2024

  1 star
  I want to come on here and just warn as many people as I can about Flagship Resorts. They have completely manipulated us into purchasing a timeshare pack with them. On top of manipulating us and pressuring us, they lied to us about the details of the contract and what everything means. When we asked questions, they would dance around it and not answer. They made us feel small. They failed to disclose fees, RCI, recission periods, interest, and probably more that we are still not aware of. The Flagship employees performed an UNAUTHORIZED credit check, which I did not learn about until later. They had claimed we can make rental income off this purchase, but in reality, we did not buy any physical property. I can go on about the horrible things they have done and all the lies they told us, but all you need to do is read the other reviews about, which is eerily similar to our storywhich means their actions are systemic and intentional.We had sent Flagship a letter with all the details of our disappointment and the fraudulent actions that took place, and we have not heard anything back. They do not care about their customers. My husband is a retired veteran and has become ill with medical issues, so we cannot continue to burden ourselves by paying for something useless.

• Review fromPatricia W

  Date: 01/18/2024

  1 star
  We were deceived, lied to, and bamboozled into buying a timeshare that has done nothing but drain our pockets and deliver disappointment. We were promised flexibility, cost savings, and a simple exchange process. Instead, we got restrictive booking windows, skyrocketing maintenance fees, and an exchange system that seemingly always fell short of our requests. Our dreams of frequent visits to our family in ************* turned into a nightmare of unavailable accommodations and frustrating negotiations. We were not naive consumers; we were misled by persuasive salespeople who sold us an illusion, not a service. Now, at the twilight of our years, we're burdened with a financial liability that's become more of a shackle than a gateway to vacation bliss. We refuse to pass this burden onto our children and are adamant about severing ties with this regrettable investment. It's not just about the money; it's about the principle, the sheer audacity of the company to exploit trusting customers and then turn a deaf ear to their woes. We demand justice, and we will not stop until we have it.

• Review fromApril G

  Date: 12/30/2023

  1 star
  If I could give this Flagship Resorts timeshare nightmare zero stars, I would. Our experience with this company has been nothing short of a decade-long disappointment filled with false promises, relentless pressure tactics, and a blatant misrepresentation of the product.The initial sales presentation was a masterclass in deceit. We were sold the dream of a real estate investment with guaranteed rental income. Fast forward nearly 10 years, and we're drowning in regret as we discover that it was all a calculated lie to lure us into a terrible purchase. The promise of selling the timeshare for a profit? Another laughable falsehood. Despite our best efforts, we've found there's no demand, and its value has plummeted.High-pressure tactics employed during the meeting were nothing short of harassment. What was supposed to be a one-hour commitment turned into a grueling 6-hour ordeal with four different salesmen tag-teaming us. We declined multiple offers, only to be subjected to waiting for the next "better" offer. The so-called final offer, supposedly valid for that day only, was the tipping point. Faced with the desire to escape the relentless pressure and the web of lies, we reluctantly agreed based on all the fictitious benefits.The misrepresentation of the product is downright infuriating. We were led to believe that the timeshare would provide flexible and affordable vacations, yet the reality is far from it. Booking desired dates is a Herculean task, and the promised availability to desired destinations is a mere illusion.The contract signing, compared to the initial sales pitch, was a whirlwind intentionally designed to keep us in the dark. No information on loan terms, interest percentages, or details regarding our legal right to rescission were provided. Had we been armed with these crucial documents; we would never have proceeded with this disastrous decision.

• Review fromAngel C

  Date: 11/19/2023

  1 star
  Owning a timeshare has been the worst experience of our lives. Flagship is corrupt and I don't even think they have any working individuals because NO ONE ever answers!We paid our loan off with the understanding that we could deed the ownership back to them once we're in good standing. Which is hard to believe since no one is ever answering us.They lack customer service, communication departmentally, and basic human decency. Don't do business with these people. WE WANT TO GET OUT OF THIS MONEY PIT!

• Review fromRuss F

  Date: 11/05/2023

  1 star
  I've reached out on NUMEROUS OCCASIONS and no response has been received.
  I am tired of being misled, being taken advantage of, and continually getting the runaround when trying to go on vacation. Without further delay, I request that Boardwalk Resorts immediately provide me with an exit from my timeshare contract.
  You need a NO STAR rating
  **** F.