Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Artificial Plants

Clayflame

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Artificial Plants.

Reviews

Customer Review Ratings

1/5 stars

Average of 46 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromBarbara D

    Date: 11/12/2022

    1 star
    This company is sham. DO NOT PURCHASE ANYTHING FROM THEM.
  • Review fromRiley D

    Date: 11/03/2022

    1 star
    BUYER BEWARE! I purchased a wreath and it certainly was TINY. It certainly did not look like what was pictured. It was very cheap and had a horrible smell. I highly recommend you not order from this Company. Not even worth one star.
  • Review fromSandi S

    Date: 11/01/2022

    1 star
    I ordered from this company but should've checked BBB first. My complaint is exactly what all previous reviewers have already said. When I contacted them for a refund, they offered me "a 15% refund as a preferential compensation". This company is clearly a scam. Do not buy from them!
  • Review fromU. C.

    Date: 11/01/2022

    1 star
    I ordered a wreath in mid October. It arrived at the very end of the month. The wreath looks nothing like the one in the picture. It's horribly made. I could have purchased something like this at the dollar store. Everything other people have written about their experience with this company is exactly the same one I've had. I've requested a full refund. However, they have not responded to my email. By the way, this company is not based in GA. They're from outside of the US.
  • Review fromJune G

    Date: 10/29/2022

    1 star
    I give this company a zero star rating. Do not buy from this company. The product is a misrepresentation of the actual wreath I ordered. The company has offered me a 10% refund and I keep the item; next they offered me a 20% refund and I keep the wreath. My response was NO. I have since gotten ********** involved in this scam.
  • Review fromCarol A

    Date: 10/27/2022

    1 star
    I ordered a wreath. Product arrived and is not what was pictured. Much smaller and very cheap looking. Looks like an amateur attempt to copy what was pictured in the ad. They will not provide return information nor a refund. This is a scam! Do NOT order from this company!
  • Review fromIna R

    Date: 10/22/2022

    1 star
    The wreath pictured in the website was not what was delivered and it took 15 days to arrive. It's not in Georgia. Cheap ****** wreath. I asked for refund and they keep offering discounts. Now at 25% for me to keep it. I don't want it and they won't give me my money back.
  • Review fromErika B

    Date: 10/18/2022

    1 star
    Do not buy from this company. It's a scam. The wreath does not look like the picture advertised. It is much smaller. I had to get my bank involved because they didn't want to give me my full refund. I sent the wreath back to the return address that supposed to be in Georgia. They are not in Georgia they are in China.
  • Review fromHannah C

    Date: 10/11/2022

    1 star
    Would give them no stars if I could. Chinese company even tho it states Georgia address. Product was plastic and half the size of what was advertised on website. Customer service is a robot and completely useless. DO NOT BUY FROM THIS COMPANY. Wish I had researched a bit better.
  • Review fromGaielle S

    Date: 09/27/2022

    1 star
    Wreath was much smaller than indicated. The material was very cheap. I am still trying to get a refund. This is a bad company.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.