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Business Profile

Tech Support

OnTech Smart Services

Headquarters

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Tech Support.

Reviews

This profile includes reviews for OnTech Smart Services's headquarters and its corporate-owned locations. To view all corporate locations, see

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OnTech Smart Services has 2 locations, listed below.

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    Customer Review Ratings

    4.38/5 stars

    Average of 446 Customer Reviews

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    Review Details

    • Review fromHollis L

      Date: 06/12/2024

      5 stars
      OnTech provides superb customer service. I have used them several times to install the equipment we purchased from SimplySafe. Their technicians are very professional and have excellent technical skills.
    • Review fromTheresa W

      Date: 06/10/2024

      5 stars
      We have used OnTech more than once to install SimpliSafe at our business locations and they have always been efficient and professional. Would definitely recommend and use again!
    • Review fromTim S

      Date: 06/07/2024

      5 stars
      Highly recommended! I will use them in the future without reservations.
    • Review fromDaniel H

      Date: 06/05/2024

      4 stars
      They are pricey. The tech they sent out was excellent though. I think they should adjust their pricing a little. Otherwise it seems like they hire competent and professional people to get jobs done.
    • Review fromReesa F

      Date: 06/04/2024

      5 stars
      Our OnTech technician, ******, was wonderful. He kept me updated on his arrival time and was extremely courteous and professional. My husband and I both had questions, which he was able to answer and assist us with using the app. Would strongly recommend.
    • Review fromKiz P

      Date: 06/03/2024

      5 stars
      Our technician was professional, knowledgeable and went out of his way to ensure the proper installation and function of our security system. He also made sure I knew how to operate the equipment prior to him leaving. We would definitely use OnTech again.
    • Review fromKatherine K

      Date: 05/31/2024

      5 stars
      Our technician, ****, was knowledgeable, professional, and personable. Updates were provided for appointment arrival time, which was very courteous.
    • Review fromJudy N

      Date: 05/30/2024

      5 stars
      We were pleasantly surprised on how easy to use this system. The technician very patiently explained how system worked and how to use on our phones. We are extremely satisfied so far with this business.
    • Review fromRuth R

      Date: 05/30/2024

      5 stars
      OnTech services - technician was very helpful installing my security system.
    • Review fromMARY T

      Date: 05/26/2024

      5 stars
      The technician was very knowledgeable about the Simplisafe System. He was friendly and set the system up in a reasonable time. He had a great personality. He explained how the system work too. I couldn't have asked for anyone better. This was my first time using On Tech Services. I would use them again for sure.

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