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          Find a Location

          Fred M. Schildwachter & Sons, Inc. has 3 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • Fred M. Schildwachter & Sons, Inc.

              807 S Fulton Ave Mount Vernon, NY 10550-4703

              BBB Accredited Business

            • Fred M. Schildwachter & Sons, Inc.

              1400 Ferris Place Bronx, NY 10461-3611

              BBB Accredited Business

            • Fred M. Schildwachter & Sons, Inc.

              PO Box 71 Mount Vernon, NY 10551-0071

              BBB Accredited Business

            Business ProfileFred M. Schildwachter & Sons, Inc.

            Fuel Oil
            Multi Location Business
            BBB accredited business

            Contact Information

            807 S Fulton Ave

            Mount Vernon, NY 10550-4703

            Visit Website
            (718) 828-2500

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            Customer Reviews

            1/5

            Average of 1 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            2 complaints closed in last 3 years

            1 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 4/16/1981

            Years in Business: 119

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            Fred M. Schildwachter & Sons, Inc. sells heating oil, heating installations, repairs and boiler maintenance.

            Business Details

            This is a multi-location business.

            Find a Location

            Fred M. Schildwachter & Sons, Inc. has 3 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Fred M. Schildwachter & Sons, Inc.

                807 S Fulton Ave Mount Vernon, NY 10550-4703

                BBB Accredited Business

              • Fred M. Schildwachter & Sons, Inc.

                1400 Ferris Place Bronx, NY 10461-3611

                BBB Accredited Business

              • Fred M. Schildwachter & Sons, Inc.

                PO Box 71 Mount Vernon, NY 10551-0071

                BBB Accredited Business
              Location of This Business
              807 S Fulton Ave, Mount Vernon, NY 10550-4703
              BBB File Opened:
              4/1/1981
              Years in Business:
              119
              Business Started:
              7/20/1904
              Business Incorporated:
              1/1/1916
              Accredited Since:
              4/16/1981
              Licensing Information:
              This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
              Type of Entity:
              Corporation
              Alternate Business Name
              • Schildwachter Oil
              Business Management
              • Mr. Peter Schildwachter, Vice President
              Contact Information

              Principal

              • Mr. Peter Schildwachter, Vice President

              Customer Contact

              • Mr. Peter Schildwachter, Vice President
              Additional Contact Information

              Fax Numbers

              • (718) 828-3661
                Primary Fax

              Phone Numbers

              Read More Business Details and See Alerts

              Customer Complaints

              2 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              09/13/2023

              Complaint Type:
              Product Issues
              Status:
              Answered
              I have been a customer of ******************** for almost 20 years and am filing this complaint because this is the third time that this has occurred. I am a will call customer which means that I do not have automatic delivery. In the past when I have called to request oil, the specific amount requested was delivered. I HAVE NEVER had Schildwachter fill up my tank. This allows me to budget for the expected oil bill. On August 25th, 2023, I called and requested 200 gallons. I recently received a bill for $2168.10 because they again FOR THE THIRD TIME decided to fill up my tank with ***** gallons. I believe the company is doing this on purpose in order to be able to send me a bill for it. The past 2 times that this has occurred, the billing department was kind enough to have me spread my payments over 2 months but at the end of the day they still got paid for something I DID NOT REQUEST. Again this is the third time that this has occurred and I am now filing a complaint in regards to their actions. I only requested 200 gallons and should be billed accordingly. Any extra that was put into my tank was unwanted and should be a costly loss on Schildwachter.
              Read More
              Read 1 More Complaints

              Customer Reviews

              1 Customer Reviews

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              How BBB Processes Complaints and Reviews

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              Most Recent Customer Review

              Karen B

              11/20/2023

              In February of 2023 during my purchase of my home, I purchased oil and we found that the Pertrometer was not working (my indicator of when oil is needed is no heat or hot water) I sent text messages and we spoke verbally several times to a rep who informed me they would send someone out to check the meter, no one came! April/May we spoke again when I purchased MORE oil and they informed me that I would need to dig to find top of tank and they would send someone to come check the meter, I did dig and no one came. In August they came by I showed the rep how much I dug out and he stated it wasn't enough so he instructed me to dig MORE to expose the piping, I explained to the rep that I understand I need to dig and I will however I need the meter fixed due to not knowing how much oil I have in my tank. The rep said someone would come, no one came! I reached out to ******************* with no reply. In October, I've contacted the rep and company asking if we can get the meter checked and replaced and informing the pipes are exposed, because I do not know how much oil I have, nothing was done and no reply! Now in November, I have run out of oil (NO HEAT OR HOT WATER) now forced to get another emergency oil delivery due to my family AND my tenant living here! Tried another company from referral, the new company says stay with Schildwatcher because he works with them! Now Schildwatcher rep stated that when I pay for this new delivery, someone will be out to assess the meter! I trusted that and received the $700 delivery of 150 gallons and STILL no one has yet to come out!!! Ive been texting rep and calling company with no reply!! As a business they should honor their word and take care of their paying customer! It is utterly disgusting that I am being treated in such manner which has prompted me to make this complaint! DO NOT USE THIS COMPANY..

              Local BBB

              BBB Serving Metropolitan New York

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