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Find a Location

1-800Accountant has 5 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business Profilefor1-800Accountant

    Accountant
    HeadquartersMulti Location Business
    BBB accredited business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    At-a-glance

    Customer Reviews

    3.44/5stars

    Average of 672 Customer Reviews

    Customer Complaints

    323 complaints closed in last 3 years

    141 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 3/16/2012

    Years in Business: 24

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    1800Accountant offers accounting services.

    Business Details

    This is a multi-location business.

    Find a Location

    1-800Accountant has 5 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Headquarters
      260 Madison Ave Ste 1001, New York, NY 10016-2401
      BBB File Opened:
      12/2/2003
      Years in Business:
      24
      Business Started:
      8/24/1999
      Business Incorporated:
      2/9/2012
      Accredited Since:
      3/16/2012
      Type of Entity:
      Limited Liability Company (LLC)
      Alternate Business Name
      • 1-800-Accountant
      • 1800Accountant
      Business Management
      • Mr. Michael Savage, CEO
      Contact Information

      Principal

      • Mr. Michael Savage, CEO

      Customer Complaints

      323 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      04/26/2024

      Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      We have been using 1800 account for the last 5 years for tax filing.This year they were late to prepare our filings. We have to request an extension.When they did send it through, several aspects on the filing documents information was incorrect. We have been trying to work with them to correct it but they have flat out refused and now the assigned tax preparers will no longer respond to us despite scheduling 3 separate calls, to which no one calls us. We have also been calling their main line 2-3 times a day to try and connect. The people on the call desk say they will have someone call us but no one ever does.We are unable to complete our tax filing this year. We have asked to be refunded and we will take this elsewhere but they are refusing to refund us or even speak with us.We have not been rude or unreasonable with our request, we have simply asked them to prepare the filing accurately as they have done in previous years. This is pure theft and incompetence of their tax team. Its unprofessional and unacceptable, to blatantly ignore us, when we are made to pay for services months in advance.
      Read More

      Customer Reviews

      672 Customer Reviews

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      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Paul M

      5 stars

      05/03/2024

      I cannot express enough how thrilled I am with my decision to join 1800 Accountant as a new business owner. From the very beginning, I had a strong feeling that they would become my most important partner on this entrepreneurial journey, and they have exceeded my expectations in every way.First and foremost, the level of professionalism and expertise exhibited by the team at 1800 Accountant is unparalleled. They possess an in-depth understanding of the intricacies of accounting and taxation that has been instrumental in guiding my business towards success. Their vast knowledge and experience have provided me with the confidence and peace of mind I needed, especially as a first-time business owner.One of the standout qualities of 1800 Accountant is their commitment to personalized service. From the moment I reached out to them, they made it a priority to understand the unique needs and goals of my business. They took the time to listen attentively, answering all my questions and addressing any concerns I had. Their genuine dedication to my success is evident in their proactive approach to finding tailored solutions that meet the specific requirements of my business.In conclusion, joining 1800 Accountant has been a game-changer for my business. Their professionalism, personalized service, accessibility, and comprehensive range of services have made them an invaluable partner. I wholeheartedly recommend 1800 Accountant to any new business owner seeking a trusted and reliable accounting partner. Their expertise and dedication will undoubtedly contribute to the success and growth of your business.

      1-800Accountant Response

      05/07/2024

      ****,

      Thank you so much for sharing your experience with us! We're thrilled to hear that you've had such a positive experience with 1800 Accountant and that we've been able to exceed your expectations as your accounting partner. Providing personalized service and tailored solutions to meet the unique needs of each of our clients is always our top priority, and we're glad to hear that you've felt supported every step of the way. We're committed to continuing to provide you with the expertise, professionalism, and dedication that you deserve as you navigate your entrepreneurial journey. Thank you for recommending us, and we look forward to continuing to support you and your business in the future!

      Local BBB

      BBB Serving Metropolitan New York

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