At-a-glance
Related Categories
Overview
Business Details
- Location of This Business
- 15303 Ventura Blvd #850, Sherman Oaks, CA 91403-6630
- Years in Business:
- 16
- Business Started:
- 5/16/2007
- Business Incorporated:
- 5/16/2007
- Accredited Since:
- 8/2/2011
- Licensing Information:
- This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
- Type of Entity:
- Corporation
- Hours of Operation
Primary
- M:
- 7:00 AM - 6:00 PM
- T:
- 7:00 AM - 6:00 PM
- W:
- 7:00 AM - 6:00 PM
- Th:
- 7:00 AM - 6:00 PM
- F:
- 7:00 AM - 6:00 PM
- Sa:
- 7:00 AM - 4:00 PM
- Business Management
- Mr. Camilo Concha, President
- Mr. Chris Inman, Director of Customer Service
- Contact Information
Principal
- Mr. Chris Inman, Director of Customer Service
Customer Complaints
72 Customer Complaints
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File a ComplaintMost Recent Customer Complaint
02/08/2024
- Complaint Type:
- Billing Issues
- Status:
- Answered
Customer Reviews
263 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Marquavius F
12/13/2023
Lending USA Response
02/05/2024
Dear **********:
We are in receipt of the above-referenced Better Business Bureau review which you filed on December 13, 2023. We have investigated your concerns and our responses are contained herein. Please note that this letter is not an attempt to collect a debt, but rather is in response to your request.
Our records indicate an application for credit on November 24, 2023 in the amount of $3,564.00 through one of our partners, Puppy World. Please review Puppy World website for disclosures terms and conditions applicable to your submission of an application through their site. As noted on their website Puppy World works with many lenders nationwide in order to facilitate loans that fit their customers financial needs. One of those lenders is **************** (CRB), in ********** chartered FDIC insured bank. Lending USA assists in processing and servicing credit applications on behalf of CRB.
We understand that you were having issues accessing our customer portal to properly pay your loan off. This was because of a system migration we were completing. We can determine that you have already created the account and registered the loan for payoff. The payoff is still being processed on your account.
If you have any additional questions, please email us at ************************************* or call us at **************.
Sincerely,
LendingUSA
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