Customer ReviewsforLending USA

I obtained a loan 11/24/2023and have been trying to get access to the website every since and have been completely unable to register to pay off my loan. Everytime i call they just tell me the website is going through a merger and should be able to login in 5 days its been 3 weeks and i still cant get online to pay my acct

Dear **********:

We are in receipt of the above-referenced Better Business Bureau review which you filed on December 13, 2023. We have investigated your concerns and our responses are contained herein.  Please note that this letter is not an attempt to collect a debt, but rather is in response to your request.

Our records indicate an application for credit on November 24, 2023 in the amount of $3,564.00 through one of our partners, Puppy World. Please review Puppy World website for disclosures terms and conditions applicable to your submission of an application through their site. As noted on their website Puppy World works with many lenders nationwide in order to facilitate loans that fit their customers financial needs. One of those lenders is **************** (CRB), in ********** chartered FDIC insured bank. Lending USA assists in processing and servicing credit applications on behalf of CRB.

We understand that you were having issues accessing our customer portal to properly pay your loan off. This was because of a system migration we were completing. We can determine that you have already created the account and registered the loan for payoff. The payoff is still being processed on your account.

If you have any additional questions, please email us at ************************************* or call us at **************. 
 
Sincerely,  

LendingUSA

I would not use this company for a loan. I overpayed on this account and now been waiting on this refund since July and getting a run around regarding receiving my refund. The office staff doesnt give names or give concise information. I am disabled Veteran and feel like I am getting used. ******-Agent these people don't know anything. *****-Supervisor of call center agents. They don't directly let customers speak with the billing department. I will NEVER promote or share to use the services.

December 6, 2023 *************************** ********************************************************************************** Re: Your account ending in **** Dear *******:We are in receipt of the above-referenced Better Business Bureau complaint which you filed on October 19th, 2023. We have investigated your concerns, and our responses are contained herein. Please note that this letter is not an attempt to collect debt, but rather is in response to your request.Our investigation revealed that we have sent a check with the refund back in July. Since you reported the check was past due, we were able to validate that the check was not cashed-out and we sent a deposit to your checkings account ending in **** on October 23rd, 2023 for $355.94, just like you confirmed with me on a call today.We hope the above addresses your concerns. If you have any additional questions, please email us at ************************************* or call us on **************. Thank you once again for bringing this matter to our attention. We value your feedback as it helps us improve our services for all our customers.If you have any additional questions, please email us at ************************************* or call us at ************.Sincerely,LendingUSA LCUSA- 7379282-LD

I have been scammed by this lending company and I'm confused about what to do I need help they have compromised all my accounts to where I'm being charged

At LendingUSA we really value feedback. Please contact me at ********************** so we can have a better understanding of the events that took place.

I'm upset because I was contacted on Friday April 29,2022 in regards to being approved for a loan. Then when I went to the original website and filled out for the loan it was denied. I was scammed.

Thank you for providing your feedback and letting us know about this issue.
We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us.
Please get in touch with me and I would be happy to help you out.

Thank you,
Vanessa ********
Priority Complaint & Recovery Specialist

The people that I worked with worked hard at get my loan pushed through

Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us.
Cheers,
LendingUSA

Very efficient and automated online process. Received my funds 2 days after I applied! Very happy

Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us.
Cheers,
LendingUSA

Fast process the best , I like this company I recommend it🔥🔥

Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us.
Cheers,
LendingUSA

You made my world by putting trust in me by letting me do what I want to do.

Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us.
Cheers,
LendingUSA

Great customer service, helpful and actual shows that the care when dealing with you. Very pleased

Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us.
Cheers,
LendingUSA