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Credit Karma, Inc.

(415) 692-5722PO Box 520, San FranciscoCA 94104-0520View Additional Email Addresseshttp://www.creditkarma.com

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Description

This company offers credit reports and information.

BBB Accreditation

Credit Karma, Inc. is not BBB Accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that lowered Credit Karma, Inc.'s rating include:

  • 269 complaints filed against business

Factors that raised Credit Karma, Inc.'s rating include:

  • Length of time business has been operating.
  • Response to 269 complaint(s) filed against business.

Customer Complaints SummaryRead complaint details

269 complaints closed with BBB in last 3 years | 114 closed in last 12 months
Complaint TypeTotal Closed Complaints
Advertising / Sales Issues61
Billing / Collection Issues29
Delivery Issues1
Guarantee / Warranty Issues4
Problems with Product / Service174
Total Closed Complaints 269

Customer Reviews Summary Read customer reviews

3 Customer Reviews Customer Reviews on Credit Karma, Inc.

Customer Experience Total Customer Reviews
Positive Experience 1
Neutral Experience 0
Negative Experience 2
Total Customer Reviews 3 Customer Reviews

Additional Information

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BBB file opened: 04/18/2008Business started: 03/01/2007
Type of Entity

Corporation

Incorporated: December 2007, CA

Business Management
Ms. Bethy Hardeman (Customer Contact)
Contact Information
Principal: Ms. Elaine Podulka (Member Support Manager)
Number of Employees

18

Business Category

Credit Services

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BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.