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Find a Location

Check N Go has 541 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Check N Go

      7755 Montgomery Rd Ste 500 Cincinnati, OH 45236-4291

    • Check N Go

      5795 W Bell Rd Glendale, AZ 85308-3802

    • Check N Go

      9262 Blue Ridge Blvd Kansas City, MO 64134

    • Check N Go

      PO Box 2513 Akron, NY 14001-4001

    • Check N Go

      100 Sugar Run Rd Waynesburg, PA 15370-5370

    Business ProfileforCheck N Go

    Check Cashing Services
    HeadquartersMulti Location Business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    Current Alerts For This Business

    Alert:
    BBB has received consumer information that the name of this business has been spoofed in order to solicit consumers for fraudulent loans. Consumers who have been victims of this spoof report being contacted by a third party who claims to be affiliated with Check N Go. The third party then requests for payment in order to obtain a larger loan for the consumer. The arrangement is fraudulent, and consumers never receive the funds. BBB has confirmed with Check N Go that they are in no way associated with this solicitation and do not conduct business with third parties in this manner.

    BBB warns you to be cautious of any personal loan offers and not to fall for advance fee loan scams.
     
    No legitimate company will ask you to pay in advance of a loan, nor will they ask for any loan fee to be wired to them directly by Western Union, Moneygram, or any other wire service. Traditional banks generally deduct fees from the loan amount when the funds are dispersed to you and will never ask you to pay a loan fee upfront. 

    If you suspect you have experienced an advance fee loan scam, contact your local BBB. 

    Additional business information

    Additional Info:

    CNG Financial Corporation is the parent company for all Check 'N Go locations.

    Consumers can contact the following Check n Go Feedback number about questions or concerns: 888-372-9329.

    See all additional business information

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 12 Customer Reviews

    Customer Complaints

    236 complaints closed in last 3 years

    92 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Check N Go in Cincinnati Ohio offers:

    • Installment Loans
    • Payday Loans
    • Cash Advances
    • The Choice Loan
    • Prepaid Debit Cards
    • Check Cashing
    • The Select Loan

    Products & Services

    Installment loans, payday loans, cash advances, prepaid debit cards, checking cashing, The Choice Loan and The Select Loan

    Business Details

    This is a multi-location business.

    Find a Location

    Check N Go has 541 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Check N Go

        7755 Montgomery Rd Ste 500 Cincinnati, OH 45236-4291

      • Check N Go

        5795 W Bell Rd Glendale, AZ 85308-3802

      • Check N Go

        9262 Blue Ridge Blvd Kansas City, MO 64134

      • Check N Go

        PO Box 2513 Akron, NY 14001-4001

      • Check N Go

        100 Sugar Run Rd Waynesburg, PA 15370-5370

      Headquarters
      7755 Montgomery Rd Ste 500, Cincinnati, OH 45236-4291
      BBB File Opened:
      10/27/1994
      Years in Business:
      30
      Business Started:
      1/1/1994
      Business Incorporated:
      12/29/2005
      Type of Entity:
      Corporation
      Alternate Business Name
      • Southwestern & Pacific Specialty Finance, Inc.
      • CNG Financial Inc.
      • Great Lakes Specialty Finance, Inc.
      • The 409 Group, Inc.
      Business Management
      • Mr. Jared A. Davis, President
      • Mr. Chad E. Richards
      • Mrs. Andrea Andre, Chief Compliance Officer & General Counsel
      Contact Information

      Principal

      • Mr. Jared A. Davis, President
      Additional Contact Information

      Phone Numbers

      Customer Complaints

      236 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      03/29/2024

      Complaint Type:
      Billing Issues
      Status:
      Answered
      Subject: Harassment and Threats from Check In Go I am writing to bring to your attention a troubling situation involving Check In Go. I have been subject to persistent harassment and threats from them regarding an alleged debt. Despite my attempts to address the matter, they have resorted to aggressive tactics, including threatening legal action and continuously calling me. I want to emphasize that I have recorded all of the threatening voicemails they have left me. This behavior is unacceptable and has caused me significant distress. I am prepared to seek legal counsel if this harassment does not cease immediately. I demand that Check In Go provide evidence to substantiate their claim and refrain from further communication until they can do so in a professional and respectful manner. I expect prompt action to resolve this matter and prevent any further harassment. Thank you for your attention to this urgent matter. Sincerely, ***********
      Read More

      Customer Reviews

      12 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Arial C

      1 star

      09/06/2023

      I usually have no problem with this company. Today I was misled by the online department. I was advised if I paid off my loan with a debit card today, I can get a new loan the same day. This is not true for my state. I paid off my loan and now I have to wait for the cool off period to be over before I can get another one.

      Check N Go Response

      10/09/2023

      *****, were sorry to hear about your recent experience with us. It's important that our customers are more than satisfied with our services. Your feedback is greatly appreciated, and we will use it to better our process and services.

      Local BBB

      BBB Cincinnati

      BBB Reports On

      BBB reports on known marketplace practices.

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