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          Find a Location

          Xact Loan has 2 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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            • Xact Loan

              7755 Montgomery Rd Suite 500 Cincinnati, OH 45236-4291

            • Xact Loan

              PO Box 14283 Cincinnati, OH 45236

            Business ProfileXact Loan

            Debt Consolidation Services
            Multi Location Business

            Contact Information

            7755 Montgomery Rd

            Suite 500

            Cincinnati, OH 45236-4291

            Visit Website
            (800) 316-4220

            Customer Reviews

            1.09/5

            Average of 33 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            54 complaints closed in last 3 years

            18 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            B-
            This business is not BBB Accredited
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            Business Details

            This is a multi-location business.

            Find a Location

            Xact Loan has 2 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Xact Loan

                7755 Montgomery Rd Suite 500 Cincinnati, OH 45236-4291

              • Xact Loan

                PO Box 14283 Cincinnati, OH 45236

              Location of This Business
              7755 Montgomery Rd Suite 500, Cincinnati, OH 45236-4291
              BBB File Opened:
              5/25/2021
              Read More Business Details and See Alerts

              Customer Complaints

              54 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              03/26/2024

              Complaint Type:
              Billing Issues
              Status:
              Answered
              I had two past loans through this company one on October 18, 2023 and one on December 4, 2023 they both were paid off completely enclosed. The company continues to report to the credit bureau that they are open with or with a balance I dispute them through the credit agency every month. They verify that the loans are closed and paid, then I have disputed them. They go back and report them as open or closed closed. I feel that they keep doing this to me 150% interest rate loan and prevent me from being able to acquire a loan anywhere else. I have disputed 5x and they have corrected but then follow up with inaccurate information a few days later.
              Read More
              Read 53 More Complaints

              Customer Reviews

              33 Customer Reviews

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              Start a Review

              Most Recent Customer Review

              Kelly G

              04/19/2024

              Horrible business! I applied for the loan, got approved and was told the funds would be in my account in 24-48 hours, time went by and still no funds.. I called Xact back and asked what was going on and they said my bank supposedly sent the funds back to them and said my loan was voided yet I got no notification that this supposed to have happened so I called my bank and asked if it was true and if they sent back a payment and they said No they have not seen a payment try to come through from Xact or any payment for the amount I was supposed to be receiving and they would have notified me themselves if a payment was not able to be deposited which they did not send me.
              Read 32 More Customer Reviews

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              BBB Cincinnati

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