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Find a Location

SD Wheel Corp has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • SD Wheel Corp

      620 Stetson Ave Saint Charles, IL 60174-3457

    • SD Wheel Corp

      1300 S. River st Batavia, IL 60510-9647

    Business ProfileforSD Wheel Corp

    Wheels
    Multi Location Business

    At-a-glance

    Customer Reviews

    3.18/5stars

    Average of 11 Customer Reviews

    Customer Complaints

    5 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    We are a family owned business, employing and serving passionate wheel & tire enthusiasts since 2003. We have grown to be one of the largest wheel and tire distributors in the nation! Our mission is to provide top notch customer service, coupled with quick shipping, and an ever-expanding catalog of wheels and tires for even the most picky enthusiast. We will never stop until you’re satisfied.


    Business Details

    This is a multi-location business.

    Find a Location

    SD Wheel Corp has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • SD Wheel Corp

        620 Stetson Ave Saint Charles, IL 60174-3457

      • SD Wheel Corp

        1300 S. River st Batavia, IL 60510-9647

      Location of This Business
      620 Stetson Ave, Saint Charles, IL 60174-3457
      BBB File Opened:
      1/20/2010
      Years in Business:
      21
      Business Started:
      4/1/2003
      Business Started Locally:
      4/1/2003
      Date of New Ownership:
      6/24/2016
      Business Incorporated:
      6/13/2003
      Type of Entity:
      Corporation
      Alternate Business Name
      • Steve's Discount Wheels
      • SDWHEEL Corp
      Business Management
      • Mr. Joel Hamilton, Vice President

      Customer Complaints

      5 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      04/03/2024

      Complaint Type:
      Service or Repair Issues
      Status:
      BBB unable to locate business
      I bought 1800 dollars worth of wheels and tires from these guys, and when they sold them too me, they said it was guaranteed fits and everything I needed was included. The day I got the wheels, I had them put on at a tire shop and paid 100 bucks. When I drove home, I noticed a significant vibration in my BRAND NEW car. I immediately called and got a vm. I left a msg explaining and asked for a call back. No call ever came. 2 days later I called again and got a voice-mail. I left yet another msg asking for a call back. None came. I called today and was told by a rep he "couldnt" transfer me to a manager because I have to be put in a cue but he said no one was in front of me and 3 managers were available so he "guaranteed " me a call within and hour. It's been almost 2 and still no call. Took my car to a mechanic shop and he immediately said where are you centering hub rings? That is why your car is vibrating so much, and it's dangerous to drive it with so much play in the wheels. Come to find out, they were never sent to me apparently, even though when I placed the order I was told the order would include e erything for a perfect fit for my vehicle. I'm so tired of dealing with this place that don't care about even returning a call. I have to drive a dangerous vehicle on the road because I chose to order from this company

      Customer Reviews

      11 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Brandon B

      1 star

      02/29/2024

      I purchased wheels through sd wheels and didnt find out till 3 months later the tires where discontinued cause I called them. I FINALLY got my wheels and tires with no other problems except the first set of center caps were messed up. They replaced the free of charge. I put on the second set of caps and as soon as I moved my truck they all 4 broke off the wheels. I got them replacing them again. Spoke to supervisor and they said all they could do is replace the center caps. When the caps broke off they scratched the wheels. Was told it would be ***** days to get new caps. I still havent received my caps and they where do last week. I told them I wanted to return the wheels and tires and pay the difference of a different set and they said they couldnt. The wheels are considered used now. How would I know if the center caps were gonna break off unless I mounted them on my truck? Seems like to me their warranty is nothing but a word. I could see if I hit something but these wheels were spotless until the last set of caps broke off. With the center caps on back order that sends a red flag to me that they aint made well. But hey Im just the one getting screwed here. Got all emails and phone calls documented when everything happened but no help from them except to replace the center caps. I not asking for a refund I just want this whole situation fixed. permanently.. now that Im doing this I probably wont get anymore help in this matter. Ill come back and change my review if they do make things right but I dont see that happening. Dont waste your time and money on this. Spend it elsewhere.

      Local BBB

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