Business ProfileforMrWheelDeal.com

I had purchased a package deal. Tires and rims. I typed in my truck info online and they showed a set of BFG 35" that would fit. I didn't question it for their system recommended these. Bought the tires and rims. When I received them, I put them on myself. Sold my old set the same day and drove to the alignment shop to get that done and they told me they wouldn't touch them. The tires are too low of a load range. They mounted a load E 123 and my truck needs a load E 129. So I called and asked to return the tires and keep the rims and they won't take them. Saying I drove on them, and I should have checked them beforehand. First off, I did. The tires matched the receipt because the recipe and online didn't say anything about load range. The size was correct. So how was I supposed to know they wouldn't work WHEN YOUR ONLINE SITE SAY THEY DO...? But the so-called manager says it does show a warning online and won't take them back. Funny thing is after I had completed the complaint with a so-called manager that never returned my second call when I left a message to say this wasn't resolved. I went back online and placed the order again and it still pulls up the tire with no warning. So, I had to buy another set of tires, pay for dismounting and mounting for a total of $2200. This company has ZERO customer service and doesn't try to resolve anything...oh wait, they wanted to give me a % off on another set. WHY WOULD I GIVE THEM ANY MORE MONEY! Stay away from them!