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BBB Accredited Business since

Bridgestone Firestone,Inc.

Additional Locations

Phone: (614) 847-0402 Fax: (614) 847-0849 Central Ohio Company Owned Stores, Columbus, OH 43229

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According to information in BBB files this company operates a chain of more than 1,600 company-owned automotive tire and service stores throughout the United States.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Bridgestone Firestone,Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that raised the rating for Bridgestone Firestone,Inc. include:

  • Length of time business has been operating.
  • Complaint volume filed with BBB for business of this size.
  • Response to 39 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.
  • BBB has sufficient background information on this business.

Industry Ratings Comparison | Chart

Customer Complaints Summary Read complaint details

39 complaints closed with BBB in last 3 years | 15 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 2
Billing/Collection Issues 1
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 36
Total Closed Complaints 39

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Bridgestone Firestone,Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: October 01, 1962 Business started: 01/01/1900 Business started locally: 01/01/1900
Business Management
Mr. CRAIG ABBRUZZESE, Manager, 3709 W DUBLIN GRANVILLE, Columbus, OH Mr. AARON ARDIZONE, Manager, 3349 CLEVELAND AVE, Columbus, OH Mr. DAVID BEARD, Manager, 5499 N HIGH ST, Columbus, OH Mr. MICHAEL CARDEN, Manager, 740 POLARIS PARKWAY, Lewis Center, OH Mr. CARL CRABTREE, Manager, 180 N 3RD ST, Columbus, OH Mr. JARED DEZEN, Manager, 1007 REFUGEE RD, Pickerington, OH Mr. JOSEPH GERLACH, Manager, 1482 STRINGTOWN RD, Grove City, OH Mr. MIKE GORDON, Manager, 1796 MORSE RD, Columbus, OH Mr. JAMES HOSTETTER, Manager, 2750 BRICE RD, Reynoldsburg, OH Mr. PAT MATTES, SERVICE, BILLING, SALES CONTACT Mr. JEFF MCCABE, Manager, 4847 REED RD, Columbus, OH Mr. CRAIG MILLER, Manager, 777 S STATE ST, Westerville, OH Mr. GREG MYERS, Manager, 820 E STATE ST, Athens, OH Mr. JOSEPH PICKARSKI, Manager, 2847 S HAMILTON RD, Columbus, OH Mr. ROBERT POWELL, Manager, 8510 ORION PLACE, Columbus, OH Mr. MARK SCHULER, Manager, 3470 W BROAD ST, Columbus OH Mr. CHRIS SMITH, Manager, 855 COSHOCTON AVE, Mount Vernon Mr. JOSEPH STRUEWING, Manager, 4311 SHOPPERS LN, Columbus, OH Mr. AARON SUFFOLETTO, Manager, 7085 E MAIN ST, Reynoldsburg, OH Mr. JAY TAPIA, Manager, 1891 HILLIARD ROME RD, Hilliard, OH Mr. DAN WEIMER, Manager, 4015 E BROAD ST, Columbus, OH Mr. JASON WOLF, Manager, 35 GREAT SOUTHERN BLVD, Columbus, OH
Contact Information
Business Category

Tire Dealers Auto Inspection Stations Auto Repair & Service Brake Service Mufflers & Exhaust Systems Tire Retread & Repair Battery Supplies Tire Distributors & Manufacturers Battery Repairing & Rebuilding Shock Absorbers

Alternate Business Names
Expert Tire Firestone Complete Auto Care Firestone Tire & Service Centers Firestone Tire and Service GCR Tire Center Mark Morris Tire Tire Station
Industry Ratings Comparison Chart X
Same Relative Size   All Businesses
The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in 21 Counties in Central Ohio. Businesses may engage in more than one type of business.

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