Business ProfileforGreat Day Improvements, LLC
Additional business information
On May 5, 2022 BBB contacted the business regarding sequentially advertised sales on its website. The business offered, “Buy 1, Get 1 50% off Windows & Patio Doors. *Offer ends 05/03/2022” and then, “25% off Windows & Patio Doors. *Offer expires 05/31/2022.”
According to the BBB Code of Advertising, the former price must be the actual price at which the advertiser has openly and actively offered the product or service for sale, for a reasonably substantial period of time, in the recent, regular course of business, honestly and in good faith.
Additionally, the business advertised a “Buy 4, Get 1 Free” offer on its windows.
According to the BBB Code of Advertising, The advertiser must clearly and conspicuously disclose this condition with the “free” offer and must not have increased the normal price of the product or service to be purchased nor reduced its quantity or quality.
Because the consumer continually searches for the best buy and regards the offer of “free” products or services to be a special bargain, all such offers must be made with extreme care so as to avoid any possibility that consumers will be misled or deceived. Representative language frequently used in such offers includes:
- "Free"
- "Buy 1-Get-1 Free"
- "50% off with Purchase of Two"
- "1/2 Off"
Whenever such an offer is made to advertisers must make clear at the outset all terms and conditions of the offer.
On 5/24/2022, the business responded to BBB. It provided its assurance that its MSRP prices are genuine and real. It stated, “We do not artificially inflate the cost. The discount advertised is a REAL discount off the MSRP. Keep in mind, all our products are custom made for each home, so depending on the options chosen, the size, the type of installation, site conditions etc. prices will VARY from job to job given the variables at EACH home.” The business also stated that its offer didn’t say “free”, it said “Buy 1, Get 1 50% Off” and makes it perfectly clear at the outset the terms and conditions of the offer which are simply – Buy 1 Window or Patio Door and get the next window or patio door of equal or lesser value for 50% Off MSRP. The business provided examples of its pricing.At-a-glance
Related Categories
Overview
Products & Services
Business Details
This is a multi-location business.
- Headquarters
- 700 Highland Rd E, Macedonia, OH 44056-2160
- BBB File Opened:
- 12/27/2010
- Years in Business:
- 13
- Business Started:
- 12/27/2010
- Business Started Locally:
- 12/27/2010
- Business Incorporated:
- 9/20/2010
- Type of Entity:
- Limited Liability Company (LLC)
- Alternate Business Name
- Stanek Windows
- Patio Enclosures
- Patio Enclosures - Macedonia Design Center
- Business Management
- Mr. Drew Weinfurtner, COO
- Ms. Melissa Skinner, Vice President of Marketing
- Mr. Ed Weinfurtner, Co-Owner
- Mr. Michael Christian, Regional Manager
- Contact Information
Principal
- Mr. Drew Weinfurtner, COO
- Ms. Melissa Skinner, Vice President of Marketing
- Mr. Ed Weinfurtner, Co-Owner
Customer Contact
- Ms. Melissa Skinner, Vice President of Marketing
- Additional Contact Information
Phone Numbers
- (216) 271-3925Other Phone
Email Addresses
- Sales
- (216) 271-3925
Customer Complaints
210 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintMost Recent Customer Complaint
08/21/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
Customer Reviews
561 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Deborah B
09/13/2024
Great Day Improvements, LLC Response
09/18/2024
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.