At-a-glance
Related Categories
Overview
Products & Services
Business Details
- Location of This Business
- 3131 Western Ave Ste 527, Seattle, WA 98121
- BBB File Opened:
- 1/7/2009
- Years in Business:
- 16
- Business Started:
- 5/1/2008
- Business Incorporated:
- 4/22/2010
- Accredited Since:
- 12/9/2013
- Licensing Information:
- This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
- Type of Entity:
- Corporation
- Alternate Business Name
- Bonanza.com Inc
- Bonanzle Inc
- Business Management
- Mr. Quincy Faison, CEO
- Contact Information
Principal
- Mr. Quincy Faison, CEO
Customer Contact
- Mr. Quincy Faison, CEO
- Additional Contact Information
Phone Numbers
- (206) 588-5849Other Phone
- (206) 588-5849
Customer Complaints
69 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintMost Recent Customer Complaint
08/31/2024
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Resolved
Customer Reviews
30 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Braeden J
07/08/2024
Bonanza.com Response
07/09/2024
Hello,
Thanks for reaching out via the BBB. Bonanza is an online marketplace that connects buyers and sellers to transact directly. As an online marketplace, the most important thing Bonanza can do is provide a safe environment for both buyers and sellers. Sometimes it's hard to know who you can trust and who you can't when shopping online. Fortunately, Bonanza provides users with tools to ensure a positive shopping experience:
-Every seller can import their feedback from other reputable marketplaces- like **** and Amazon
-Bonanza requires all sellers to put a credit card on file. Credit card companies do powerful identity verification, so proving that a seller has a valid credit card is an important step toward reducing fraud.
-Additionally, we have sophisticated systems for detecting users that log in from systems or locations that have a history of fraud or are more likely to engage in fraudulent behavior.
When a seller violates our terms of use or continues to receive negative feedback from buyers, we take action to remove the seller from our site and notify the buyer so they can take action to retrieve their goods or funds. One of the reasons we require sellers to accept PayPal is that PayPal offers a level of buyer protection in the event something goes wrong with their order. Our team is here to guide you in filing a dispute to get your money back in the unlikely event of a negative shopping experience.
Learn more about ways you can avoid unsavory sellers when shopping online:
*******************************************************************************************************************
If you have any other questions or need assistance with an order you've placed on Bonanza, please reach out to our team at *******************.
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.