Business ProfileforBlueslade Motor Cars, LLC

We purchased a 2016 ***** XC60 from ********************* at Blueslade Motor Cars on 8/16/23. After we signed all the paperwork, paid and went outside to start up our car, multiple warning lights were flashing on the vehicle, including check engine, start/stop service required, maintenance required and low battery. We pointed this out to *** and he said we could bring it to his mechanic in a few days and he would fix it so all the lights go off. *** also followed up with a text message stating let me know how it goes with the lights and Ill get you. To date, he has not fulfilled this promise despite numerous reminders and follow-up requests from me on 8/21, 8/24, 9/1, 9/6, 9/18, 9/20, 9/28, 10/5, 10/17, 10/19, 10/26, 10/30, 11/2, 11/6, 11/8 and 11/9/23.On 9/8/23, *** had us bring the car to his mechanic who identified some issues that could be causing some of the lights, but he did not authorize his mechanic to fix them. Also, since he continued to promise to resolve this, we were scheduled to take the car back to his mechanic on 11/10/23 but after learning he still had not authorized his mechanic to fix anything so the warning lights would go off, we cancelled the appointment. Instead, we brought the car to ***************** so they could diagnose the issues causing the warning lights and they identified $5,263.96 in damages. The main issue causing the warning lights was a damaged electronic control module that needed to be replaced. I mailed *** a (demand) letter on 11/13/23 outlining these issues along with a hard copy of his text message acknowledging the warning lights and a promise to fix them, and the estimate from ***************** for the repairs. I offered to split the cost of the damages with ***, but to date he has not been willing. Also, I'm not sure if it's important to note, but when I mailed the letter to *** the car was still under a very limited 3 month/3,000 mile warranty that he gave us that covered major engine and transmission issues.