Business ProfileforWolfnest Property Management

Be aware.1- Once you go into contract. Don't expect these folks to ever answer the phone. Useless.2- They seem to be desperate for money. At least 3 times or more they performed repairs/service without approvals and charge my account as an owner. I had to contact them every time by text since they dont answer the office number. The excuse was always the same and they end up removing the mistake. One time is a mistake. Three + times is not.3- Huge internal miss communication. They never know anything you talk to other representative within the companys staff. Please make sure if you use this company to have all communication in writing. I am very organized and document everything. If you need to *** these guys, it will come handy. Please document everything since day one. Text, emails, phone calls. As a tenant or owner.4- As an owner. I received a legal letter from the previous tenant complaining about this company retaining their deposit over the estimated legal period. I had to forward this letter to them and they reimbursed the tenant deposit next day.5- On April 2024 I let these people know I wont be renewing my property with them since I was going to move back to this property. I approved a tenant move out inspection $199 and they sent a report of tenant and owner responsibilities. I approved the tenant responsibility jobs since they had the deposit. They arbitrarily and without approval went in my house and replaced 3 smoke detectors that you can find in amazon for ****** bucks (3 pack) and charged my account once again without approval $480.00. I sent them an email requesting my my old smoke detectors back and they stopped answering and charged my amex. I proceed with a chargeback.6- They filed a small debt against me. Which I am responding in a few days and am preparing all documentation and will proceed with a lawsuit after. Until today I have not received my keys, My controllers or garage keypad code. Stay away from these brokies