Reviews

Review Details

• Review fromJoseph O

  Date: 06/18/2025

  1 star
  I ordered a product and after a series of scam-like questions to move through the ordering process I ended up with 4 of the same product. I reached out to customer service to let them know I did not want 4 and only wanted 1 but was told I couldn't change the order. I was told they had a 90 day money back gurantee and that if I wasn't happy, I could return the unwanted product. When the product arrived and I asked how to get my money back, someone name "*****" who had been emailing me completely ghosted me.

  Ozzi Mozzie

  Date: 07/15/2025

  Hi ******,Thank you for sharing your experience. I can understand how frustrating it must have been to go through an ordering process that felt unclear, then receive more units than intended and not feel fully supported afterward.Upon checking, our team did send the return instructions and was waiting for your response on which resolution you preferred. Im sorry if that follow-up felt like you were being ignored - thats not how we want any customer to feel after reaching out for ******* worries, from now on, Ill personally make sure your case is prioritized and handled properly moving forward. Please check your email inbox in the next few minutes, as Ill be reaching out directly to provide a resolution.

• Review fromliam b

  Date: 01/13/2025

  1 star
  1. Their website is deceiving, you order what you want and then you go to checkout and you end up at another 'continue' to checkout the problem is when you hit it you end up buying the product listed above that. I got their heating device but ended up with other heat units that run on 220v plugs. I requested to return all these items.2. The email sent back to me said I could return them but would only get 30% of my money back.3. They used heavy-duty plastic as packing material. The shipment went through an airport, and guess what? A few of the boxes holding the items were crushed.Please warn folks not to buy anything from them.

  Ozzi Mozzie

  Date: 07/15/2025

  Hi Liam,Thank you for taking the time to share your experience. I understand how frustrating it must have been to navigate a checkout process that resulted in receiving items you didnt intend to purchase. On top of that, receiving products in damaged packaging and later realizing they werent compatible with your needs only added to the inconvenience.I also understand your concern with the return offer not meeting your expectations, especially after you took the time to request a return. Your feedback highlights several areas we need to evaluate more carefully, from our checkout experience and packaging methods to how we communicate return options. Ill be handling your case personally to ensure it's prioritized and resolved fully. Please check your email inbox in the next few minutes, as Ill be reaching out to you directly.

• Review fromNaomi H

  Date: 11/27/2024

  1 star
  I wish there was the option of not posting a star, cuz they don't deserve one. This company is a total scam. I purchased a OBC ll fuel efficiency plug in adapter from them, never received it, then requested they send me my money back. All they keep sending is sorry, that they have lots of emails to go thru, or they will only send a third of what the full price was back to me, like really? I WANT MY FULL REFUND BACK YOU SCAMMERS!!!!

  Ozzi Mozzie

  Date: 07/14/2025

  Hi *****,I'm really sorry to hear how frustrating this experience has been for you. Not receiving something you paid for, and then feeling like you're not getting clear answers, is understandably upsetting.Our team does its best to respond to all inquiries in the order theyre received and to offer alternative solutions in case a customer prefers not to go through the full return process. These options are entirely voluntary and meant to make the process easier, not to replace a proper resolution. That said, I understand how the delay and uncertainty early on could have added to your frustration.After reviewing our records and communication history, I can confirm that a full resolution has already been reached. That said, I truly appreciate you bringing this to our attention. Your experience is important, and well be using it to improve how we manage missing orders and support follow-ups going forward.

• Review fromKathy B

  Date: 09/20/2024

  1 star
  This company is worse than 1 star. If I could give -10 I would. I bought their fuel saver on ******** and I said they had 100% money back guarantee I tried to look them up and couldn't find them and I finally found a email from them in my junk mail so I started talking to them saying I wanted a refund at first they said they wouldn't accept a refund and then they said they give me 30% of what I paid for it and then today I found another email even though I never installed it in my car or open the package they said they could give me a 50% refund and said I could keep the fuel saver when I looked it up online it sells for $9.99 on ****** and ******* and they refuse to give me my full money back so I want to file a complaint

  Ozzi Mozzie

  Date: 07/14/2025

  Hi *****,I'm sorry to hear how frustrating this experience has been for you. Wanting a smooth refund process, especially when the product hasnt been used, is completely understandable, and I can see why youre upset.Ive taken a close look at your case, including your efforts to reach out, the refund offers you received, and your concern about the pricing you found elsewhere. While we do have specific policies in place for refunds, I can see how the back-and-forth communication may have added to your frustration. We're always working to make our processes clearer and more straightforward, and your feedback helps highlight areas where we can improve.After checking our records and communication history, I can confirm that a full resolution has already been settled. Still, thank you for taking the time to share your experience - it helps us improve moving forward.

• Review fromKaren B

  Date: 09/16/2024

  1 star
  I bought one ***** Mozzie mosquito lamp on 7/30/2024 for $44.98 thru a ******** ad. Big mistake!!! Within one hour I email and did the chat on the website to cancel my order #******. But got the run around because they are so busy!!! I tried the mosquito lamp for 2 weeks and it does not kill mosquitoes. Only moths. I wanted to return it and said I cant because it has been used. This company is a Scam , fraud and horrible customer service. I want a full refund. Product is cheap plastic and can buy on ****** or ******* for under $10.***** *.

  Ozzi Mozzie

  Date: 07/15/2025

  Hi *****, Thank you for taking the time to share your experience. I understand your frustration - not only with the cancellation process and delays in response, but also with receiving a product that didnt meet your expectations after giving it a fair try.I know you reached out shortly after placing the order, and Im sorry if the follow-up felt like a runaround during a time you needed clear and timely support. I also hear your concern about the products performance and value, and how disappointing it was to not be able to return it after testing. Your feedback will be carefully evaluated as part of our ongoing efforts to improve both our products and service.Ill be handling your case personally to ensure its prioritized and resolved properly. Please check your email inbox in the next few minutes, as Ill be reaching out to you directly.

• Review fromLeon H

  Date: 09/06/2024

  1 star
  Keep using the account to withdraw money and no product and keep trying to get it stopped to no avail..have to change card what a joke and what a hassle.

  Ozzi Mozzie

  Date: 07/15/2025

  Hi ****,Thank you for taking the time to share your experience. I completely understand how frustrating and inconvenient this has been, especially when unexpected charges continue and you feel like you're not being heard or helped properly.Upon checking, the charges were for a VIP subscription that was not unchecked during checkout. That subscription has now been fully cancelled to prevent any further billing. According to the tracking, the product from your original order was successfully delivered.That said, I know how stressful and inconvenient this has been, and I dont take that lightly. Ill be handling your case personally to ensure everything is addressed and reviewed properly. Please check your email inbox in the next few minutes, as Ill be reaching out directly.

• Review fromCheyenne L

  Date: 08/28/2024

  1 star
  Not only are their products sub-par, but the VIP club they sign you up for is a headache to cancel. Their website 'log in to cancel' doesn't work, and I have gone back and forth with customer support asking to cancel 8 times, but they keep saying "Before we cancel...". Terrible customer service, terrible business practices, terrible products.

  Ozzi Mozzie

  Date: 07/15/2025

  Hi Cheyenne,Thank you for sharing your experience. I understand how frustrating it must have been to go through a cancellation process that felt repetitive and unclear, especially while already feeling disappointed with the product.Upon checking, your VIP Club membership has been fully cancelled. I'm sorry the initial method to cancel didnt work as intended and that it took multiple follow-ups to resolve. Thats understandably frustrating and not the experience we aim to ********** for the product, we do have a satisfaction guarantee, and Ill personally guide you through the next steps. Please keep an eye on your email inbox, as Ill be reaching out shortly.

• Review fromShannon A

  Date: 08/22/2024

  1 star
  This is honestly my first Amazon review I have ever written. I am only writing this review to save people the headache that I went through when purchasing this product. Not only does this product not work, they deceptively sign you up for some monthly VIP CLUB and auto charge your card. They have made it impossible for me to cancel this subscription that they deceptively signed me up for. I have gone back and forth with them trying to cancel and told them that they pushed me to the point that I am now going to write honest reviews all over the internet because of the nature of their scam. I have honestly never come across more of a dishonest company! I have informed them that I will be taking legal action if they cannot effectively cancel my membership. Please DO NOT PURCHASE FROM THIS COMPANY!!!!

  Ozzi Mozzie

  Date: 07/15/2025

  Hi *******,Thank you for taking the time to share your experience. I understand how frustrating and overwhelming this has been, especially with the unexpected charges and the difficulty you faced trying to cancel the subscription.Upon checking, your subscription has already been fully cancelled and all related charges have been refunded. I recognize how upsetting this must have felt, and your feedback highlights areas where we need to do better.Ill be handling your case personally and will make sure you reach complete resolution. Kindly check your email inbox in the next few minutes, as Ill be following up with you directly.

• Review fromLauren M

  Date: 08/09/2024

  1 star
  Absolute SCAM. They buy items from TEMU, repackage and mail the item to you. They also up charge for items that you did not ask for. They refuse to send a refund.

  Ozzi Mozzie

  Date: 07/15/2025

  Hi ******,Thank you for bringing this to our attention. I understand how concerning this experience must have been, particularly regarding the unexpected charges and questions around the origin of the product.For clarity, we do not source or repackage items from TEMU. We operate under our own brand, with products managed through our warehouse and held to our internal quality standards. That said, I recognize how the situation you encountered may have felt misleading and frustrating.Ill be handling your case personally and ensuring it is prioritized appropriately. Please check your email inbox in the next few minutes, as Ill be reaching out with a resolution.

• Review fromShatara J

  Date: 08/08/2024

  1 star
  BUYERS BEWARE!!!! This is the absolute worse company I have ever done business with. They do not honor what they have online regarding canceling your order. They said it was shipped, but it wasnt. They constantly send email responses offering a discount oppose to returning your money. I never received the product and they have yet to issue a refund. My order was placed 7/11/24still waiting. I received another email offerimg another discount just this morning. Its absolutely ridiculous

  Ozzi Mozzie

  Date: 07/15/2025

  Hi *******,Thank you for taking the time to share your experience. I completely understand your frustration, especially after placing your trust in us and feeling that the process around your cancellation and communication fell short.While I recognize how it may have seemed that your order had not shipped, Ive looked into your case and confirmed that your parcel was already in transit when you requested cancellation. It was later returned to us, which is why you did not receive it. I also understand how receiving repeated discount offers instead of the resolution you were hoping for only added to your ******************* assured, Im handling this with the attention it deserves. Ill personally make sure your case is handled on a higher priority and provide a proper resolution. Kindly check your email inbox in the next few minutes, as Ill be reaching out to you directly.