Reviews
Customer Review Ratings
Average of 38 Customer Reviews
Want to share your experience?
Leave a ReviewReview Details
Review fromGeri H
Date: 07/27/2025
5 starsI will definitely have Maxwell plumbing again Jason and Kari were awesome very professional,he got to work on what we discussed.Highly recommend them
Maxwell-White Plumbing, Inc.
Date: 07/29/2025
Hello ******, thanks for the kind words! We hope you are thoroughly enjoying your new toilets and shower head! Thanks again for putting trust in *******-***** Plumbing!Review fromChuck R
Date: 07/23/2025
5 starsBilly ******* did an excellent job. He was very helpful and very professional.Maxwell-White Plumbing, Inc.
Date: 07/24/2025
Thank you for the great feedback! We're so glad to hear that ***** provided helpful and professional servicehes a valued member of our team. We appreciate you taking the time to share your experience and look forward to helping again whenever you need us!Review fromKelly B
Date: 07/22/2025
5 starsToday Tim and Jaymeson from Maxwell White addressed the problem with my kitchen sink. I shared with them the suggestion that was made to solve the problem but they spent a considerable amount of time reassessing the situation. I was sooo happy they did. While the first solution could have been very costly, and not even correct. I was impressed by their knowledge, years of experience, and honesty. They discovered the problem and made it right, and assured me if this didn’t solve the problem , there would be another solution that they would try. Thank you both! Highly recommend!Maxwell-White Plumbing, Inc.
Date: 07/24/2025
Thank you so much for the kind words! Were thrilled to hear that *** and ******** took the time to reassess the situation and find the best (and most cost-effective) solution for your kitchen sink. Their experience, integrity, and dedication to doing the job right are exactly what we aim to deliver on every service call. We truly appreciate your recommendation and are always here if you need anything in the future. Thanks again for choosing *******-*****!Review fromByron M
Date: 07/17/2025
5 starsAfter a delay the previous day due to a job taking longer than expected Jordan arrived on time. He walked through the house with me checking all of the plumbing. Made some excellent observations and suggestions on potential issues and things that should be replaced in the near future. Once he started on the work that we agreed on he was very professional and maintained a conversation with me the entire time he was working. A project that I had worked on for multiple hours and included more than one trip to the hardware store took him about 30 minutes to resolve! In short Jordan was amazing and I will definitely go with Maxwell-White for my future plumbing issues and will specifically request Jordan.Maxwell-White Plumbing, Inc.
Date: 07/24/2025
Thank you so much for the thoughtful review! Were glad to hear ****** was able to make such a positive impressioneven after the slight scheduling delay. His attention to detail, professionalism, and ability to explain things clearly are just a few of the reasons were proud to have him on our team. We appreciate your trust in *******-***** and are thrilled to know youll be calling on us (and ******!) in the future. Thanks again for the kind words!Review fromDarlene C
Date: 07/15/2025
5 starsWe had a new shower installed and we are so pleased with it. First Greg was wonderful in setting it up and stood behind everything he told us. Jody and Brady were so professional and polite. Jody explained everything if I had a question. Love the shower and Maxwell White thank you! ******************** ***********Maxwell-White Plumbing, Inc.
Date: 07/16/2025
Thank you so much, ******* and ******! Were thrilled to hear how happy you are with your new shower. ***** ***** and ***** will be glad to know their professionalism and care made the experience a great one for you. We truly appreciate your kind words and trust in *******-***** enjoy that beautiful new shower!Review fromMeg L
Date: 07/08/2025
5 starsJaymeson and every apprentice/new employee he brought with him throughout all the extensive work I had done were nothing less than professional, capable and helpful in troubleshooting what would work best for us. We were swapping out all our old brushed nickel fixtures for brass or black and he listened intently to each problem and offered some solutions I didn’t even know about, running the gamut between quick (cheapest) fix and permanent (more expensive, but the problem is gone) repairs. I’ve used Maxwell White exclusively since 2008 on 3 different homes we’ve had in the area (100-year old home to brand new) and from appointment setting to receiving transparent estimates before work is done to making an easy credit card payment when work is done; we’ll never use anyone else.Maxwell-White Plumbing, Inc.
Date: 07/09/2025
Thank you so much for your kind and detailed feedback! We're thrilled to hear that ******** and the team provided you with the thoughtful, solution-focused service we strive for. It's especially rewarding to know that their professionalism and willingness to walk through options made a difference during such an extensive project. Your loyalty since 2008 means the world to us, and were honored to have earned your trust across multiple homes and years. Well be here whenever you need us thank you again for being part of the *******-***** family!Review fromEunice M
Date: 07/01/2025
5 starsWe had Billy here to install a dishwasher today! What an awesome, caring and very respectful person! He done a fantastic job, cleaned up, explained everything beforehand and done a great job! Maxwell White is very lucky to have such a great employee! If we EVER need anymore plumbing done, without a doubt we will call Maxwell White, they excel in customer service!!!Maxwell-White Plumbing, Inc.
Date: 07/02/2025
Thank you so much for the kind words and wonderful review! We’re thrilled to hear that Billy provided such a positive experience—he truly takes pride in his work, and we’re lucky to have him on our team. We’re glad everything went smoothly with your dishwasher install, and we appreciate your trust in Maxwell-White. If you ever need anything in the future, we’ll be here and ready to help!Review fromLarry M
Date: 06/21/2025
5 starsThanks to Tim for installing a new garbage disposal. Upon inspection he observed some plumbing issues that was causing some odor issues in the sink. He recommended how could correct the issue by adding two traps to the double sink. Tim was on time, very polite and professional. We have had Maxwell White fix some other previous plumbing issues over the past years. I would highly recommend Maxwell White to anyone having plumbing issues.We are very pleased with there services Thanks ***** *Maxwell-White Plumbing, Inc.
Date: 06/24/2025
Thank you for the kind words and for continuing to trust *******-***** over the years! We're so glad *** was able to not only install your new garbage disposal but also identify and recommend a solution for the odor issue. It's always our goal to go the extra mile and ensure everything is working as it should. We'll be sure to pass along your compliments to ***. We truly appreciate your recommendation and look forward to helping you again whenever you need us!Review fromBeth Kae C
Date: 06/18/2025
5 starsTim & Jordan spent a day and a half on various plumbing projects in my 1950's home. Both men worked hard and smart. Was thrilled when Tim suggested alternative to breaking up the concrete in my basement floor in order to drain the washing machine properly. A slop sink was installed, new water softener and main sewer pipes. Another big project was moving the kitchen plumbing in the basement to another room so that I can use the big main room for a sewing room. A gas line was put in to the kitchen so that I am now able to use a gas stove for the pressure canner in the fall. Thank you Tim & Jordan for a fantastic job!Maxwell-White Plumbing, Inc.
Date: 06/24/2025
Thank you so much for the thoughtful and detailed review! We're thrilled to hear that *** and ****** provided great solutions and worked hard to bring your vision to lifeespecially in a home with such character. Its always our goal to find the most efficient and cost-effective approach, and we're glad the slop sink was a great alternative for the basement. Sounds like some exciting changes are ahead with your new sewing room and kitchen upgrades! We truly appreciate your trust in us and will pass your kind words on to the team.Review fromBillie M
Date: 06/09/2025
5 starsThanks to Ethan and Brady for the great work on our new shower. They were on time, went right to work and did an excellent job . They did a good job of cleaning up the job site. Very professional.Maxwell-White Plumbing, Inc.
Date: 06/11/2025
Thank you so much for the kind words! Were thrilled to hear youre happy with your new shower and the work ***** and ***** did. Well be sure to pass along your complimentsthey take great pride in their work. Thanks again for choosing us!
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.