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Find a Location

Maxwell-White Plumbing, Inc. has 1 locations, listed below.

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    Business ProfileforMaxwell-White Plumbing, Inc.

    Plumber
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    BBB Rating & Accreditation

    Accredited Since: 8/4/2022

    Years in Business: 30

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Maxwell-White Plumbing, Inc. located in West Salem, WI offers residential plumbing installations, replacements, and repairs with 24/7/365 On-Call Service Available.

    Products & Services

    Toilets, Showers, Bathtubs, Water Softeners, Water Heaters, Faucets

    Business Details

    Location of This Business
    W3032 County Road B, West Salem, WI 54669-8813
    BBB File Opened:
    8/23/2005
    Years in Business:
    30
    Business Started:
    2/28/1994
    Business Started Locally:
    2/28/1994
    Business Incorporated:
    2/28/1994
    Accredited Since:
    8/4/2022
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Corporation
    Hours of Operation

    Primary

    M:
    7:00 AM - 4:00 PM
    T:
    7:00 AM - 3:00 PM
    W:
    7:00 AM - 4:00 PM
    Th:
    7:00 AM - 3:00 PM
    F:
    7:00 AM - 4:00 PM
    Business Management
    • Joshua Maxwell, Office Manager
    Contact Information

    Principal

    • William J. White, President/Owner
    • Carl D. Maxwell, Owner
    • Joshua Maxwell, Office Manager

    Customer Contact

    • William J. White, President/Owner
    • Carl D. Maxwell, Owner
    • Joshua Maxwell, Office Manager
    Additional Contact Information

    Email Addresses

    Industry Tip

    BBB Tip: Hiring a trusted and verified plumber can save you time and heartache

    Customer Complaints

    0 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Customer Reviews

    1 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Raji

    1 star

    10/10/2021

    We changed our kitchen countertop through another business. As part of this installation, we also changed the kitchen sink which was installed by the same business. However, they do not work on plumbing. So we called Maxwell-White Plumbing to connect the existing plumbing work (connected to the previous sink) to the newly installed sink. Maxwell-White charged $1010.00 (yes, it is right) for just connecting the existing plumbing line to the sink. We had no choice to argue because the job had to be done. There was no quote given by Maxwell-White beforehand and the quote was given on the spot when we desparately needed the connection because everything else was already installed. Maxwell-White technician and the company cheated on us by charging way too much for just connecting the plumbing line alone. I strongly recommend every customer NOT to (I mean, NOT to) use Maxwell-Plumbing for any service. They will rip you off!!


    Maxwell-White Plumbing, Inc. Response

    02/08/2024

    Hello ****, we resolved this issue back when it happened (we discounted the bill) but noticed we never responded to your BBB review! We are very sorry to hear that your experience with us was far from 5-stars! Our goal is to truly learn and understand each ******************** so we can accurately provide the best repair and/or replacement options that best suit you or your families needs! Part of every call, we perform a plumbing system evaluation and safety check to ensure proper safety and prevent any issues from happening down the road (a real Holistic approach!) We also hire, train, and retain the best licensed plumbers in the area - there is going to be a real shortage of plumbers (and all trades people) in the near future - we currently have 6 apprentices in training, all of which comes at a cost unfortunately! We hope we can make this up down the road and you would be willing to give us another try! Thanks again

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