Reviews

This profile includes reviews for Connexus Credit Union's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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Connexus Credit Union has 6 locations, listed below.

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  Connexus Credit Union

  2600 Pine Ridge Blvd Wausau, WI 54401-7800

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  Connexus Credit Union

  525 Vine Street Suite 910 Cincinnati, OH 45202

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  Connexus Credit Union

  4600 Montgomery Road Ste. 102 Cincinnati, OH 45212

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  Connexus

  5825 Xerxes Ave N Minneapolis, MN 55430

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  Connexus Credit Union

  PO Box 8026 Wausau, WI 54402-8026

Review Details

• Review fromSteph K

  Date: 05/23/2025

  1 star
  Chad ******* will single handedly destroy this company. He views members and employees as nothing more than data and dollar signs.
  
  
  
  
  

• Review fromRENETTE p

  Date: 04/17/2025

  1 star
  had a horrible experience at the credit union awhile back. I had over $5000 in my account and went to withdraw $3000 for a late xmas with my family. I was not allowed to withdraw at the teller, I was sent to the service desk where I was grilled by 2 people as to why I want the money. I had also asked if they have gift cards as US bank does and I want one for my nieces birthday. I was beginning to think they didn't have enough cash in the credit union when I finally got my withdrawal. I get home and get a call from some guy at the credit union who's is aggressively asking me all these personal questions with no explanation. I finally asked who are you and why all the personal questions. He wouldn't give his name, All he would say is he is J.D. and he'll be blunt because that's all he knows ,code for a jerk'. He kept saying theirs too many flags, why do you want the money, etc. I told him it's for a late xmas, with my family and everyone was getting cash, no gifts, and $1000 for 2 weeks travel. He said xmas was in Dec not now, doesn't make sense and why aren't you giving checks not cash(because I want to) and instead of me taking cash why don't I use a debit card(their not advised). This went on and on and he's mentioning i order from amazon, etc, and clearly he didnt believe me, and i didnt know what else to say. , I take it he was a fraud person who was very stuck on himself and his job. You will be losing customers with this guy, you can get more info from someone by being polite and forthcoming instead of being overbearing and demanding. I was veey disturbed to have someone be so demanding, unbelieving, personal and rude beyond belief. I've been a client for about 35 years, go ask someone whi works there., looking for a new bank.

• Review fromVernetta G

  Date: 12/27/2024

  1 star
  This is thee worst credit union they take your money without your permission

• Review fromRobert H

  Date: 10/15/2024

  1 star
  They said we signed a form to have them to pay our lease because we were bought out to them. Our Kia dealer said they did not do it. Every month paid more then the lease amount . We found all this out when we had to file chapter 7. We asked for a copy of what they said we signed but they won't show us. We over paid so we would like a refund of any money's they kept. The kia finance said some company sent our payment every month but they kept no record of who it is. I can't believe a company runs the company that way.

• Review fromDwight K

  Date: 10/04/2024

  1 star
  Please do yourself a favor and do not join this credit union. They are very deceptive and discriminatory in their practices. They will require certain things from one person that they will not require from another person. Their application will ask for identification requirements and once you meet those requirements, they will come back and ask you for different requirements which contradict their application. I tried to join to open a savings accnt. Their online application was pretty easy. When I got to the ID requirement part of the application this what they asked for Please attach an image of your valid government-issued photo ID and proof of your SSN (Social Security Card or Passport page). If your current address is not reflected on your ID, please provide an image of a current bill or other 3rd party proof of address. I gave DL and passport page. The next day I get a email saying they could not run my credit because I had a security freeze on it. I called and asked why do they need to run my credit? I’m only opening a savings account. They said they needed to run my credit for verification purposes. I said OK as long as it’s only a soft pull. After Running my credit, they send another email asking for a copy of my SS card and utility bill for proof of address. I called them once again and question why do you need these two things, according to your application I uploaded my passport page and drivers license which it clearly said were options on the application proof of your SSN (Social Security Card or Passport page). If your current address is not reflected on your ID, please provide an image of a current bill or other 3rd party proof of Address My current address is accurately on my license. After speaking to a manager I could not get a clear understanding on why I was being singled out for all this info to open a savings account. I’m giving money, not asking for money. Hope they are not scammers because they have all my info and I have nothing

• Review fromGerard H

  Date: 09/23/2024

  1 star
  Absolute nightmare in dealing with CCU. We opened 5 year CD's and in less than this time they decided to consider our accounts "abandoned property". They 100% lied when we asked them to provide information on how thy attempted to contact us. They couldn't provide the information, times, dates, methods, even though we've dealt with them across multiple type of accounts. We've spent the last two days fighting with them to provide documented assurance that our funds are still in their institution, but somehow they can't provide the proof. They're a major nightmare to deal with. AVOID CONNEXUS!!!

• Review fromJoanna B

  Date: 08/29/2024

  1 star
  I feel like Im being Stolen from! They are giving me problems with paying an extra 1000 to my principal pmt!!!! Trying to keep me in debt w them.....

• Review fromAm W

  Date: 08/21/2024

  1 star
  I am an RV dealer and work extensively with banks and credit unions across the country. Based on my experiences handling a payoff for a mutual customer, it seems as if Connexus Credit Union is employing unethical and deceptive practices to prevent loan payoffs. Despite being provided all the authorization they requested to allow our dealership to handle the payoff on behalf of the customer, and the customer giving additional phone authorization multiple times, they continued to withhold payoff instructions. Each time I called, they would have a different excuse of why they wouldn't let us submit the wire transfer (guaranteed funds) payoff that day, with supposed processing times pushing the payoff back. Meanwhile, the entire time, continuing to profit from daily interest. If you are a customer here, know your installment contract! If you have the right to early payoff, which most contracts now should have, you have the right to pay off the loan at any time! Advocate for that- banks do not have the right to deter you from paying off your loan.

• Review fromMichelle G

  Date: 06/12/2024

  1 star
  Compounds interest daily and a person cannot make any head ground on the loans.

• Review fromJess C

  Date: 04/09/2024

  5 stars
  Based on my own experience I had a positive experience with Connexsus Credit Union. I received a lower interest rate than **** ****** ****** ***** by Half the percentage in fact. I was able to submit my Loan application online it's only $5 to open a savings account to become a member. They have very low overdraft fees I think they said it was only $4 versus $40 that banks charge. I just became a member for an Auto Loan the people in ********* **** branch were very helpful and friendly and Damien ******* who was my loan Agent was fantastic and communicative and I was able to get my loan in 3 days maybe some people can close faster but I'm an over the road truck driver and was trying to get stuff they needed inbetween stops.