Customer ReviewsforMPI Property Management, LLC

MPI was very helpful with an inheritance property we received. They answered all of our questions and had we decided to rent it out we would have contracted them to manage it. In the end we decided to sell. Very knowledgeable and easy to deal with.

My husband and I went to look at one of their properties 2 weeks ago .The home we were going to tour was nothing like the advertisement online. It was a mess! Some small minded guy named Jesse was giving the tour. When I asked about a back door that needed to be fixed he stated "Why, people in the hood don't go through the back door they use the front door." The kitchen cabinets were painted shut! When we got to the upstairs level, I asked Jesse about the three bedrooms because one rooms looked like a large crawl space. He then stated "people in the hood makes this space a bedroom." Not only that he had a gun on his side. I can understand needing protection but the people taking the tour did not have to see it. I can say that some of the people taking this tour was loud and obnoxious. All this man had to do was not to rent to them. We are hard working people and would not have bothered them if the ad we saw was true. Jesse was too busy thinking that he was better than the people taking the tour. He missed one thing as I was recording this walkthrough tour on my phone he looked as if he was a person of color himself. NEVER AGAIN!!! No one deserves to be disrespected this way . We as people gave him the utmost respect and we did deserve this from this business.

MPI is an excellent administrative company that has gone out of their way to help with several financial & administration problems. Their one problem area is their maintenance function. e.g. 1) The gas company found 2 leaks in the building. They turned off the meters. MPI called me immediately and asked if I wanted it repaired by them. I replied yes, and they stated that they would have someone over that day. I came over 2 days later and the leak had not been fixed. To their credit they sent someone over immediately. 2) The grass was long (my fault), so I asked them to cut it. They did a fine job in the front yard, but it appeared that all they did in the back yard was drive over it. I went over to the apartment with a push electric mower, The grass was so long that the grass hid the body of my mower. I took pictures but it appeared that they took the word of their workers. i