Business ProfileforImportaciones Yadira

We went into Importaciones Yadiras On June 19th to purchase flower girl dresses for September 22nd. We purchased 2 flower girl dresses and paid $240. We were reassured that the dresses would be there in 2 weeks and I would receive a phone call. It is now September 13th and we still have not received the dresses. We asked for a refund several times and recently were told we would receive one: the week of September 5th we were told we would get a refund. In addition, I never received a phone call that the dresses were ready. When I went in after 3 weeks I was told "I told you I would call you." I went in 2 other times after that and the lady still did not have the dresses. The bride also went in 3 times after that and she did not have the dresses although she told the bride she did have the dresses and the dresses were at her house. When the owner showed the bride the dresses that she had for the bride the dresses were NOT AT ALL what we ordered. Each time we went to the store we were told to come back another day that week and the dresses would be there. Finally, the owner said we would get a refund and that was the week of September 5th. I was told she would pay me through cash app and gave all the required documentation for cash app through text message. Still I have not received our refund. On 9/13/22 she told me to come back in on Sunday, September 18, 2022. Going back and forth with the owner has been a hardship. I do not want to take this to court but would rather just receive the refund.