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Customer Review Ratings
Average of 94 Customer Reviews
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Review fromJeremy P
Date: 10/30/2025
1 starI placed an order with Tulip World on September 13, 2025 for 250 black tulip bulbs. After 38 days I had still not received the order. Multiple online chat agents informed me the order was at the warehouse and would ship in a couple of days; then a week later next week, but it never shipped.Eventually I made a phone call and left a voicemail; only then did Tulip World issue a refund. While I appreciate the refund, I did not receive the product I ordered and am disappointed in their repeated mis-representations of shipment status.I am filing this complaint to document the poor fulfillment process, the repeated assurances that turned out to be false, and to encourage Tulip World to provide clearer communication about inventory and shipping timelines.Desired outcome: I am not seeking additional refund (already issued) but would like a meaningful gesture (for example a discount or credit) acknowledging the inconvenience and that the service promised was not delivered.
Tulip World
Date: 11/04/2025
Thank you for reaching out and for your feedback. We do apologize for any inconvenience this has caused. As this is our peak season, fulfillment times can be a bit longer due to the increase volume of orders. At the time of contact our team does provide the best information that they do have available at that time. Again, we do apologize for the frustration and do see the order was successfully cancelled and refunded.Review fromRon G
Date: 10/28/2025
5 starsI’m a new gardener. I’ve purchased several rhizomes and bulbs and all have been packaged well with instructions. The irises haven planted and one month later has new shoots growth. Bought several variety of Tulips and Daffodils were bagged and labeled and looked healthy and in the ground. Waiting for Peonies and Ranunculus to ship. Zone 6b. Over all impressions are good.Tulip World
Date: 10/30/2025
Thank you so much for your feedback! We are happy to hear that the the iris and bulbs did arrive in good condition and are already planted. We do stand behind our products, if you ever have any questions or concerns our customer service team is happy to help. Thank you again and we can't wait for the spring!Review fromNorman D
Date: 10/23/2025
5 starsEvery transaction that I had with this company has been positive. I’ve purchased several hundred bulbs from Tulip World and a planting auger . Everything was perfect with bulbs being firm and the prices were great !Tulip World
Date: 10/24/2025
Thank you for your kind words! We work hard to provide quality products and customer service. Please do not hesitate to reach out if you ever have any questions or concerns.Review fromLinda F
Date: 10/23/2025
5 starsI enjoy looking at Tulip World weekly specials and other great deals Tulip World also gives points to help with next orders. Theres always a savings. I check every week. I they send and guarantee your plants . Some bulbs take awhile to grow so you have to be patient. My favorite are my beautiful LiliesTulip World
Date: 10/27/2025
Thank you so much for your feedback. We are happy to hear that the lilies have brought joy into your garden. Thank you so much for being part of our loyalty program and your continued business!Review fromGlenda A
Date: 10/23/2025
5 starsI always order from Tulip World, because they have the best bulbs and I love to plant flowers in my flower beds!!Tulip World
Date: 10/24/2025
Thank you so much for your kind words. We hope to continue filling your garden with beautiful colors and blooms!Review fromTeddy S
Date: 10/23/2025
5 starsI have ordered many, many bulbs and plants from this company...lots of tulips.I have never been disappointed in any way with this company. The prices are the best I've found.Tulip World
Date: 10/24/2025
Thank you so much for your feedback! We strive to provide a variety of top quality products at the best price we can. Please do not hesitate to reach out to our customer service if you ever have any issues!Review fromKhanh N
Date: 10/23/2025
5 starsI have been buying my bulbs at Tulip World for the last few years. The prices of their bulbs are more reasonable than other companies.Tulip World
Date: 10/24/2025
Thank you so much for your support. We strive to provide quality bulbs. We hope to continue to fill your garden! Thank you again!Review fromValerie G
Date: 10/23/2025
5 starsGreat company to deal with. They stand behind their products and ship quickly. Any problems are gracefully resolved. I will continue to purchase from them in the future.Tulip World
Date: 10/24/2025
Thank you so much for your kind words! We are happy to hear that any issues have been resolved quickly. We thank you for your continued support.Review fromVictoria K
Date: 10/23/2025
4 starsHad 2 Wild Horse daylilies that just did not thrive. The other daylilies I received in the same order did fine.Tulip World
Date: 10/23/2025
Thank you for sharing your feedback. We are sorry to hear that two of the daylilies did not survive. We do stand behind our products and have a guarantee on the first growing season. Please reach out to our customer service team and they would be happy to further assist you!Review fromDennis M
Date: 10/22/2025
5 starsGave used Tulip Wirld for years and always been very hazy with their products and quick deliveryTulip World
Date: 10/24/2025
Thank you so much for sharing your feedback!
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