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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
08/15/2023
- Complaint Type:
- Order Issues
- Status:
- Answered
I am not liable for this debt with Marshfield Clinic, I do not have a contract with ALLIANCE COLLECTIONS, they did not provide me with the original contract as i requested
Business response
08/24/2023
Please see attachedInitial Complaint
08/11/2023
- Complaint Type:
- Billing Issues
- Status:
- Answered
Just got a random text message by the company saying I owe $649.00 they refuse to tell me why I owe money. I never got myself into anything to even pay this much money- ever.Business response
08/16/2023
Greetings,
Section 805(b) of the Fair Debt Collection Practices Act prohibits a debt collector from communicating in connection with the collection of a debt with a person other than the consumer who owes the debt. To avoid violating this provision of the Fair Debt Collection Practices Act, Alliance Collection Agencies, Inc. is unable to identify an account for the consumer due to lack of identifying information (example: Name, address and Date of Birth) in the BBB complaint. We ask that the consumer provide this information so that we can identify the correct account and respond to the consumer's complaint.
Sincerely,
Compliance Department
Alliance Collection Agencies, Inc.Initial Complaint
06/30/2023
- Complaint Type:
- Billing Issues
- Status:
- Answered
I received a notice that I have a collection from ALLIANCE COL on my credit report. It says it was opened on 11/25/2021 for $689 with account number starting in 849**** that I am not aware of nor am I responsible for. I never went into business with this company or signed any agreements with them so they should not be reporting anything on my credit. This is a violation of my rights as a consumer according to the **** and FDCPA.I would like for this collection to be removed asap or I will file a CFPB and FTC report.Business response
07/10/2023
Please see attached.Initial Complaint
06/28/2023
- Complaint Type:
- Customer Service Issues
- Status:
- Answered
Alliance Collection Agencies has attempted to make me pay a medical bill that was previously payed off through State collections, with this in mind and already having paid that bill, they continue to harass me and I would not give my medical permission to any outside sourcesBusiness response
07/07/2023
Please see attachedInitial Complaint
06/08/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
An agent from this company called my mother's house impersonating a police officer, telling her that they are looking for me and if I don't contact them right away they are going to contact my employer and let them know about my business. My mother called me frantic thinking I was going to jail because of these peopleBusiness response
06/15/2023
Please see attached.Customer response
06/15/2023
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.
I have now received several calls from this company in the same manner, saying they are going to use all means to find my location, for what, I do not know. I got the company's name from the phone number they keep leaving, so if I do not have an account with your **********************, please stop the person calling, threatening and leaving YOUR number as a call back
Regards,
*************************Business response
06/26/2023
Please see attached.Initial Complaint
02/07/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
Alliance Collections has continued to contact me regarding my ex-husbands debt despite the fact that Ive spoken to them on two occasions and explained that the person theyre looking for is not reachable with my phone number and he is my ex-husband. Twice I have been told my number would be removed yet I still get correspondence from them.Business response
02/17/2023
Please see attached.Initial Complaint
10/18/2022
- Complaint Type:
- Order Issues
- Status:
- Answered
I have not supplied proof, under the doctrine of estoppel by silence, ********** v ******* (Mo) **********, 719, I presume that no proof of the alleged debt, nor therefore any such debt, in fact exists.I am not liabe for this debt with ADVOCATE HEALTH CARE and do not have a contract with ALLIANCE COLLECTION AGENCIES .Business response
10/24/2022
Please see attached.Initial Complaint
09/07/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Resolved
Business called me threatening to report me at my place of business or show up at my residence. This is a debt collection agency and this completely goes against the Federal Debt Collection Practices Act (FDCPA). I have also let this collector know I am not responsible for this debt and asked them in writing to provide me with the original creditor, account number, date of the debt, and the amount. They have not responded back to me with that information but continue threatening and harassing calls. My letter to them also indicated not to contact me by phone but only in writing and to only provide the information requested as is prescribed by the *************************************Business response
09/08/2022
Incorrect company. No account listed for consumer.Customer response
09/08/2022
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
Regards,
***************Initial Complaint
07/25/2022
- Complaint Type:
- Product Issues
- Status:
- Answered
I was served with a **** from my late wife by this agency. As the executor of the estate once they proved the **** was genuine, I paid it in full. I was assured that since the **** was against my late wifes estate and not me personally, it would not affect my credit. Two days after paying the **** in full they reported this account to the credit agencies.Business response
08/02/2022
Please see attached.Customer response
08/02/2022
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed ]Regards,
***********************Initial Complaint
06/27/2022
- Complaint Type:
- Billing Issues
- Status:
- Resolved
I received a collection notice from Alliance Collection Agency for disputed debt for $19.81 for Reference ******* for 5.6.20. This debt has been settled per ******** Summary Notice. Per attached, MSN for 5.6.20, the patient is not responsible for any further payments. AMG or Alliance Collection Agencies cannot **** me any further. Please close this complaint as settled.Business response
07/06/2022
Please see attached.Customer response
07/06/2022
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me. ******** ********** Summary Notice is sent directly to ********************** and I emailed ********************** a copy of MSN notice on 6.27.22.
Regards,
***************************
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Contact Information
Customer Complaints Summary
36 total complaints in the last 3 years.
17 complaints closed in the last 12 months.