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Find a Location

Lomira Auto Sales & Service Inc has 1 locations, listed below.

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    Business ProfileforLomira Auto Sales & Service Inc

    Used Car Dealers

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 4 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Overview

    This company offers the sale and service of used automobiles.

    Business Details

    Location of This Business
    900 East Avenue, Lomira, WI 53048
    BBB File Opened:
    8/18/1997
    Years in Business:
    41
    Business Started:
    10/9/1982
    Business Started Locally:
    10/9/1982
    Business Incorporated:
    5/20/1986
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Corporation
    Alternate Business Name
    • Jim O'connor Lomira Auto
    Business Management
    • Randal Hofmaier, President
    Contact Information

    Principal

    • Randal Hofmaier, President

    Customer Contact

    • Randal Hofmaier, President
    Additional Contact Information

    Fax Numbers

    • (920) 269-4282
      Primary Fax

    Industry Tip

    BBB Tip: Buying a used car

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    04/13/2023

    Complaint Type:
    Billing Issues
    Status:
    Answered
    It first started with are trade in. They stated they were going to give us ********* for are trade in but when it came down to it, it was ******* for car and the rest was all the money we would get back from warranty and gap insurance. To me I feel this is misrepresentation. The second and third thing was I had mentioned the chip in the windshield and the rust on the doors and hinges. They stated they could sell the vehicle with the chip in the windshield and the rust they were going to take care of. Well I found out Jeep had a 5 year warranty on there paint jobs so I took to a jeep dealership and found out there is no warranty on vehicle at all due to being built in ******, which they failed to mention. So i come back to them to fix the rust and they said they would fix the rust if we could split the cost. I said that wasn't the agreement. They said you were going to have it fixed by jeep warranty. I said you failed to tell me it was built in ******. So they said split the cost or we will write you a check for $500.00. I wrote a bad review on website of Lomira Auto. I went in with a estimate of what it would cost to do the repairs from an auto body repair shop for $2300.00 and I was asked to leave.
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    Customer Reviews

    4 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Tanya S

    1 star

    04/20/2023

    On March 18 2023, my husband and i went to Lomira Auto in Lomira and had to drive to the Neenah Lot, because the Lomira Lot didn't have any SUV's for sale, so the salesman told us to go to the North store to look at the suv's there. So our next trip was up to the North store and look at the suv's there. We saw 2 suv's a red one and a white one. Then a week later, we went back up there again and the 2 suv's were sold. The salesperson up at the Neenah lot had us fill out paperwork and paid $400.00 to hold the new suv that we test drove and like it. We told Brad that my husband iisn't working and that he is on disablilty. Then on March 29, I had called the service department in Lomira about the vehicle running lound and then it didn't start up at all. Bill and said to me that I should check the oil and put more oil in if it needs it and then call back. Then my husband went out to start the suv, and then when it did start it run, the message said Power Reduced. Then March 30, I had called back to the Lomira Lot and talked to Ken about the suv. Ken had told me the timing chain guide was broken. I mentioned to him that i'm not paying for this fixed since i only had the vehicle for less than 3 days. Also, in between that time, i also put another 2,300 dollars down on the vehicle. So all together, we had put $2,594.00. Then,we had to fill out new paperwork , without my husband's second job on there and we are still waiting for the funding to come in from Westlake financial Services in CA. I have called numerous time to fine out where the vehicle is and to get my items back, and they have refused to even tell me where the vehicle is at to get my items back and my money back. What should i do?

    Local BBB

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