Business Profile

Consumer Finance Companies

Makwa Finance

This business is NOT BBB Accredited.

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Complaints

This profile includes complaints for Makwa Finance's headquarters and its corporate-owned locations. To view all corporate locations, see

Customer Complaints Summary

72 total complaints in the last 3 years.
6 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Initial Complaint
Date:08/14/2023
Type:Service or Repair Issues
Status:
ResolvedMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
I obtained a loan with Makaw finance at the end of May. They advertise 35% interest rate but after paperwork was signed it was over 500%. Im aware they are a tribal lender. However they are conducting business in my state which does not recognize them as a tribal lender, they are predictory lenders. *** repeatedly asked to speak to supervisors when I call to only be read from a script that I need to make a payment. *** tried emailing multiple times with no response. Im seeking to make a settlement with them, to only payback the initial loan amount. I cant do this when they wont talk to me on the phone or reply via email. Very unprofessional! Im not looking to not pay it back. I just want to pay what I borrowed, no interest, since they were misleading on the % rate and because my state attorneys *********** lawyer are telling me that just because they are tribal lenders they do not have permission to be doing business in my state. Very misleading I just want someone to reply to my emails so we can get this settled.
Business Response
Date: 08/16/2023
Please see the attached letter.
Initial Complaint
Date:08/12/2023
Type:Billing Issues
Status:
ResolvedMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
I took out an emergency loan with Makwa Finance for $1,325.00 on 6/10/2023. They said funding would be one business day but it took them 5 days to deposit the funds. They started charging 650% interest the day of the loan. Payments were $386.73 every two weeks! This is robbery. I understand charging a bit higher interest but this is ridiculous. I attempted to pay off the loan but they have WON'T LET ME pay down the principal since I missed my last payment. I only owe $200 but they say I still owe them over $1000 ! What? I paid $386.73 and then $800 and $100 and $100 so far $1,386.73. And they still want another $1,004.14. I can't afford those payments and I called and told them this to no avail. Why did they wait in the first place to deposit the funds? Just to charge the interest? Even though they said the next business day. This goes against **************** guidelines and I am pretty sure they know this. I don't know what to do.
Business Response
Date: 08/16/2023
Please see the attached letter.
Customer Answer
Date: 08/17/2023
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]

Better Business Bureau:

I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me AS LONG AS they actually close out the out the loan. As of today 8/17/23 it still shows as active / Pending Collection even though the response states that they already closed it out on 8/16/2023.

Regards,

*************************
Business Response
Date: 08/22/2023
Please see the attached letter.
Customer Answer
Date: 08/23/2023
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]

Better Business Bureau:

I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.

Regards,

*************************
Initial Complaint
Date:07/31/2023
Type:Sales and Advertising Issues
Status:
UnresolvedMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
I have forward this documents over to Makwa Finance showing that the Loan account number ******* was included in Chapter 7 Bankruptcy filing and was Discharged in Chapter 7 Bankruptcy on July7-2023 Inwhich they is still trying to collect and loan debt for the amount of $819.17 Dollars that has been Discharged in Chapter 7 Bankruptcy below from the *** attachments below
Customer Answer
Date: 08/03/2023
If you will view the Screenshot *** attachment below you all will see that they have the Loan account listed as for Debt collection and marked for Debt Collection when the account has been Discharged in Chapter 7 Bankruptcy on July 12-2023 from the *** attachments I have sent you all.
Business Response
Date: 08/08/2023
Please see the attached letter.
Customer Answer
Date: 08/08/2023
Better Business Bureau:

I have reviewed the response made by the business in reference to complaint ID ********, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.

[Please type your response here.] Makwa Finance is not allowed to comunicate with me per my
Chapter 7 Bankruptcy Legal Counsel letter of Representation notice
and they must cease and desist communication with me
and direct all communication listed in my chapter bankruptcy legal
counsel notice with my Bankruptcy legal counsel represented attorney from
notice attach below in my responds

Regards,

*****************************
Business Response
Date: 08/09/2023
This responds to the above-referenced complaint. This inquiry related to a loan from
Makwa, LLC dba Makwa Finance (the Company), which is owned by the *** du **************** of Lake Superior Chippewa Indians (Tribe). The Company takes these types of inquiries
very seriously and would like to provide you with the below information. Nothing in this
communication should be construed as a waiver of the Tribes or the Companys sovereign
immunity, all of which are expressly preserved.
The Company is a wholly owned and operated subsidiary of LDF Holdings, LLC (LDF
Holdings). LDF Holdings is a wholly owned and operated subsidiary of the ******************************************* which is a wholly owned and operated economic arm and
instrumentality of the Tribe. The Tribe is a federally recognized Indian tribe, organized under a
Constitution pursuant to the Indian Reorganization Act of ****, 48 Stat. 984, 25 U.S.C. 476, et
seq., as amended, and is identified on ***************** ********** of ********* list of federally
acknowledged Indian Tribes. 83 FR 34863-01 (July 23, 2018). The Company is an arm of the
Tribe. As an arm of the Tribe, the Company possesses all of the privileges and immunities of the
Tribe. The Tribe and the Company are entitled to tribal sovereign immunity and they are not
subject to state law. ***** *********** N.A. v. Lake of the Torches Econ. **** ****** 677 F. Supp.
2d ****, **** (W.D. Wis. 2010) (holding that entities acting as arms of a tribe are entitled to tribal
sovereign immunity).
The Company issues loans in accordance with the Tribes *************************
Services Regulatory Code and it is licensed under Tribal law. The customers loan agreement
provided that it would be governed by the laws of the Tribe, without regard to the laws of any
state. The interest and fees applicable to the loan are permitted by Tribal law. They were
accurately and clearly reflected in the loan agreement that the customer signed before receiving
the loan. The customer also received a TILA disclosure that outlined the amount and date of each
payment required under the loan agreement. Due to its immunity, the loan is not subject to state
law and the Company is not required to be licensed with any state. The customers loan is legal.
Although not required to do so, as a courtesy, the Company will reach out to the customer
with an offer to resolve their loan.
The customer can call the Company at ************** if there are further questions or
concerns.

DocuSign Envelope ID: ************************************

Makwa, LLC dba Makwa Finance
Po Box 343
***************, ** 54538

LDF Holdings
Po Box 231
*** du Flambeau, ** 54538
The Company trusts that the complainant will find this letter of explanation satisfactory.
However, if the complainant is not satisfied with the Companys resolution of this matter, pursuant
to Section 10 of the ************************* Services Regulatory Ordinance, which can be

found at *******************************************************************************
Financial-Services-Reulatory-Ordinance.pdf, he/she may pursue formal dispute resolution with

the ************************* Services Regulatory Authority ************ To do so, he/she
must send a written request to the Authority at P.O. Box 25, ***************, ********* 54538.
The request must contain the information required by Section 10 of the *************************
Services Regulatory Ordinance.
Customer Answer
Date: 08/09/2023
Better Business Bureau:

I have reviewed the response made by the business in reference to complaint ID ********, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.

[Please type your response here.Makwa Finance is not allow to communicate with me per my Chapter 7 Basnkruptcy
Legal Counsel at the Allmand Law Firm form the Chapter 7 Bankruptcy Letter of Representation below.
And the matter has been sent to the ****************** Firm regarding and Debt Collection Harressment Law Suit matter
below from the retainer agreement attach against Makwa Finance LLC

Regards,

*****************************
Initial Complaint
Date:07/21/2023
Type:Billing Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
Received an email about an open account that was transferred back to makwa ?!?! . This account has been closed for 2+years . I would like this closed !!!! You over charged 600+ interest!! This had been paid in full plus more !Account *******
Business Response
Date: 07/25/2023
Please see the attached letter.
Customer Answer
Date: 07/25/2023
Better Business Bureau:

I have reviewed the response made by the business in reference to complaint ID ********, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.

[Please type your response here.]

Regards,

*********************************
Business Response
Date: 07/26/2023
VIA E-MAIL
Better Business Bureau
Re: Complaint #********
To Whom It May **************** responds to the above-referenced complaint. This inquiry related to a loan from
Makwa, LLC dba Makwa Finance (the Company), which is owned by the *** du **************** of Lake Superior Chippewa Indians (Tribe). The Company takes these types of inquiries
very seriously and would like to provide you with the below information. Nothing in this
communication should be construed as a waiver of the Tribes or the Companys sovereign
immunity, all of which are expressly preserved.
The Company is a wholly owned and operated subsidiary of LDF Holdings, LLC (LDF
Holdings). LDF Holdings is a wholly owned and operated subsidiary of the ******************************************* which is a wholly owned and operated economic arm and
instrumentality of the Tribe. The Tribe is a federally recognized Indian tribe, organized under a
Constitution pursuant to the Indian Reorganization Act of ****, 48 Stat. 984, 25 U.S.C. 476, et
seq., as amended, and is identified on ***************** ********** of ********* list of federally
acknowledged Indian Tribes. 83 FR 34863-01 (July 23, 2018). The Company is an arm of the
Tribe. As an arm of the Tribe, the Company possesses all of the privileges and immunities of the
Tribe. The Tribe and the Company are entitled to tribal sovereign immunity and they are not
subject to state law. ***** *********** N.A. v. Lake of the Torches Econ. **** ****** 677 F. Supp.
2d ****, **** (W.D. Wis. 2010) (holding that entities acting as arms of a tribe are entitled to tribal
sovereign immunity).
The Company issues loans in accordance with the Tribes *************************
Services Regulatory Code and it is licensed under Tribal law. The customers loan agreement
provided that it would be governed by the laws of the Tribe, without regard to the laws of any
state. The interest and fees applicable to the loan are permitted by Tribal law. They were
accurately and clearly reflected in the loan agreement that the customer signed before receiving
the loan. The customer also received a TILA disclosure that outlined the amount and date of each
payment required under the loan agreement. Due to its immunity, the loan is not subject to state
law and the Company is not required to be licensed with any state. The customers loan is legal.
Although not required to do so, as a courtesy, the Company will reach out to ********
******** with an offer to resolve their loan.
The customer can call the Company at ************** if there are further questions or
concerns.

DocuSign Envelope ID: ************************************

Makwa, LLC dba Makwa Finance
Po Box 343
***************, ** 54538

LDF Holdings
Po Box 231
*** du Flambeau, ** 54538
The Company trusts that the complainant will find this letter of explanation satisfactory.
However, if the complainant is not satisfied with the Companys resolution of this matter, pursuant
to Section 10 of the ************************* Services Regulatory Ordinance, which can be

found at *******************************************************************************
Financial-Services-Reulatory-Ordinance.pdf, he/she may pursue formal dispute resolution with

the ************************* Services Regulatory Authority ************ To do so, he/she
must send a written request to the Authority at P.O. Box 25, ***************, ********* 54538.
The request must contain the information required by Section 10 of the *************************
Services Regulatory Ordinance.
Customer Answer
Date: 07/26/2023
Better Business Bureau:

I have reviewed the response made by the business in reference to complaint ID ********, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.

$1000 has been paid plus higher interest
Regards,

*********************************
Business Response
Date: 07/31/2023
Please see attached letter.
Initial Complaint
Date:07/13/2023
Type:Service or Repair Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
Makwa Finance worked out a settlement for a loan with me-sent me documentation and had me mail payment to:Makwa, LLC.PO Box 343 *** du ********* ** ***** Check was received and cashed (i have copy of canceled check and proof funds have been removed from my account) July 7 2023. It still has not been applied to my account. I call daily. Makwa claims they have not received the check. I have emailed a copy of the canceled check 4X. No response. **************** agents. simply read from script. "if we havent received it we cant apply it" You have it-and I can prove it. I am uploading proof here. If payment isn't applied by July 17, they will say I havent met my end of agreement. My payment needs to be applied immediately and account shown as $0 balance.
Business Response
Date: 07/14/2023
Please see the attached letter.
This responds to the above-referenced complaint. This inquiry related to a loan from
Makwa, LLC dba Makwa Finance (the Company), which is owned by the *** du **************** of Lake Superior Chippewa Indians (Tribe). The Company takes these types of inquiries
very seriously and would like to provide you with the below information. Nothing in this
communication should be construed as a waiver of the Tribes or the Companys sovereign
immunity, all of which are expressly preserved.
The Company is a wholly owned and operated subsidiary of LDF Holdings, LLC (LDF
Holdings). LDF Holdings is a wholly owned and operated subsidiary of the ******************************************* which is a wholly owned and operated economic arm and
instrumentality of the Tribe. The Tribe is a federally recognized Indian tribe, organized under a
Constitution pursuant to the Indian Reorganization Act of ****, 48 Stat. 984, 25 U.S.C. 476, et
seq., as amended, and is identified on ***************** ********** of ********* list of federally
acknowledged Indian Tribes. 83 FR 34863-01 (July 23, 2018). The Company is an arm of the
Tribe. As an arm of the Tribe, the Company possesses all of the privileges and immunities of the
Tribe. The Tribe and the Company are entitled to tribal sovereign immunity and they are not
subject to state law. ***** *********** N.A. v. Lake of the Torches Econ. **** ****** 677 F. Supp.
2d ****, **** (W.D. Wis. 2010) (holding that entities acting as arms of a tribe are entitled to tribal
sovereign immunity).
The Company issues loans in accordance with the Tribes *************************
Services Regulatory Code and it is licensed under Tribal law. The customers loan agreement
provided that it would be governed by the laws of the Tribe, without regard to the laws of any
state. The interest and fees applicable to the loan are permitted by Tribal law. They were
accurately and clearly reflected in the loan agreement that the customer signed before receiving
the loan. The customer also received a TILA disclosure that outlined the amount and date of each
payment required under the loan agreement. Due to its immunity, the loan is not subject to state
law and the Company is not required to be licensed with any state. The customers loan is legal.
The settlement payment for ********************* has been posted to the account. The account is
now settled and closed.
The customer can call the Company at ************** if there are further questions or
concerns.

DocuSign Envelope ID: ************************************

Makwa, LLC dba Makwa Finance
Po Box 343
***************, ** 54538

LDF Holdings
Po Box 231
******************* 54538
The Company trusts that the complainant will find this letter of explanation satisfactory.
However, if the complainant is not satisfied with the Companys resolution of this matter, pursuant
to Section 10 of the ************************* Services Regulatory Ordinance, which can be

found at *******************************************************************************
Financial-Services-Reulatory-Ordinance.pdf, he/she may pursue formal dispute resolution with

the ************************* Services Regulatory Authority ************ To do so, he/she
must send a written request to the Authority at P.O. Box 25, ***************, ********* 54538.
The request must contain the information required by Section 10 of the *************************
Services Regulatory Ordinance.
Initial Complaint
Date:07/04/2023
Type:Billing Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
The company funded $800 to me on 9 January 2023. My account #*******. The total today paid including their stated payoff amount is $2,233.90. On July 3, 2023, I paid $452.88 which was the stated pay-off amount on my loan page. The next day, I check my page and saw that my loan was in collections even though the payoff amount was now $0. I called the number listed and was told that I had a $30 late fee that was overdue. As stated, the total payoff amount listed was $452.88. I paid that amount. So why is my loan in collection for $30.00 when the status should be "paid off"?
Business Response
Date: 07/10/2023
Please see the attached letter.
Initial Complaint
Date:06/30/2023
Type:Service or Repair Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
Originally, I took this loan out with Makwa Finance due to a financial hardship. Recently, my financial hardship has worsened due to getting sick with covid which has resulted in a loss of income. I am at a high risk for having my utilities shut off and my rent payment is being affected. The interest rate for this loan is extremely high and it is impossible to pay off the loan due to these rates. I have already made several payments towards the loan but I cannot continue to pay into this loan due to my financial hardship and the risk of becoming homeless. Please help! Thank you!
Business Response
Date: 07/07/2023
Please see the attached letter.
Initial Complaint
Date:06/27/2023
Type:Service or Repair Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
In October 2022 under a financial emergency I borrowed $1400 from this company. Been paying $481.60 every month for a total of $3371.90. This money is taken directly from my social security direct deposit at my bank. Struggling to make the payments every month, I decided to check payoff. To my surprise, even when I was told there was no prepayment penalty, I can only pay off by another $1658.16. The APR as I just found out is 456%. This is a scam, is ***** and a shame! I already paid more than double and Im expected to pay $2408 to finish as scheduled. Abusive to say the least, squeezing people in need. Charging 4 times the loan is ***** and that is not legal in this country.
Business Response
Date: 06/29/2023
Please see attached letter.
This responds to the above-referenced complaint. This inquiry related to a loan from
Makwa, LLC dba Makwa Finance (the Company), which is owned by the *** du **************** of Lake Superior Chippewa Indians (Tribe). The Company takes these types of inquiries
very seriously and would like to provide you with the below information. Nothing in this
communication should be construed as a waiver of the Tribes or the Companys sovereign
immunity, all of which are expressly preserved.
The Company is a wholly owned and operated subsidiary of LDF Holdings, LLC (LDF
Holdings). LDF Holdings is a wholly owned and operated subsidiary of the ******************************************* which is a wholly owned and operated economic arm and
instrumentality of the Tribe. The Tribe is a federally recognized Indian tribe, organized under a
Constitution pursuant to the Indian Reorganization Act of ****, 48 Stat. 984, 25 U.S.C. 476, et
seq., as amended, and is identified on ***************** ********** of ********* list of federally
acknowledged Indian Tribes. 83 FR 34863-01 (July 23, 2018). The Company is an arm of the
Tribe. As an arm of the Tribe, the Company possesses all of the privileges and immunities of the
Tribe. The Tribe and the Company are entitled to tribal sovereign immunity and they are not
subject to state law. ***** *********** N.A. v. Lake of the Torches Econ. **** ****** 677 F. Supp.
2d ****, **** (W.D. Wis. 2010) (holding that entities acting as arms of a tribe are entitled to tribal
sovereign immunity).
The Company issues loans in accordance with the Tribes *************************
Services Regulatory Code and it is licensed under Tribal law. The customers loan agreement
provided that it would be governed by the laws of the Tribe, without regard to the laws of any
state. The interest and fees applicable to the loan are permitted by Tribal law. They were
accurately and clearly reflected in the loan agreement that the customer signed before receiving
the loan. The customer also received a TILA disclosure that outlined the amount and date of each
payment required under the loan agreement. Due to its immunity, the loan is not subject to state
law and the Company is not required to be licensed with any state. The customers loan is legal.
As a courtesy to ***** Del *****, even though not obligated to do so, we have closed
their subject loan and will consider it paid in full.
The customer can call the Company at ************** if there are further questions or
concerns.

DocuSign Envelope ID: ************************************

Makwa, LLC dba Makwa Finance
Po Box 343
***************, ** 54538

LDF Holdings
Po Box 231
******************* 54538
The Company trusts that the complainant will find this letter of explanation satisfactory.
However, if the complainant is not satisfied with the Companys resolution of this matter, pursuant
to Section 10 of the ************************* Services Regulatory Ordinance, which can be

found at *******************************************************************************
Financial-Services-Reulatory-Ordinance.pdf, he/she may pursue formal dispute resolution with

the ************************* Services Regulatory Authority ************ To do so, he/she
must send a written request to the Authority at P.O. Box 25, ***************, ********* 54538.
The request must contain the information required by Section 10 of the *************************
Services Regulatory Ordinance.
Initial Complaint
Date:06/07/2023
Type:Sales and Advertising Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
So I had called and qualified for a loan of ******* and the customer service rep stated I have the option to pay this back in two months well after I agreed I got a email with the loan statement for ***************************************************************************************************************************************** I agreed and they dont do monthly statements so frustrated that they are doing this
Business Response
Date: 06/13/2023
Please see attached letter
Initial Complaint
Date:05/18/2023
Type:Billing Issues
Status:
ResolvedMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
I took out a $600 loan on 12/20. I have been paying $160 every 2 weeks. I have paid over $1400. This company prays on desperate people who fall in to their loan shark tactics. 649% interest. I understand they say they are protected under some tribal government, which is nonsense. I a requesting that the remaining balance on this loan be forgiven,, without any negative consequences to me. I can no longer pay this insane amount of money. You've been way more than you deserve from me.
Business Response
Date: 05/22/2023
Please see attached letter.
Customer Answer
Date: 05/22/2023
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]

Better Business Bureau:

I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.

Regards,

*************************

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Makwa Finance is NOT a BBB Accredited Business.