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            Business ProfileWest Side Lending

            Loans

            Current Alerts For This Business

            Alert:

            According to the company's website, in part:

            "West Side Lending LLC is an economic arm and instrumentality of the Menominee Tribe of Wisconsin, a federally recognized sovereign Indian nation (the “Tribe”) that adheres to federal consumer finance laws and operates within the boundaries of the Tribe's reservation. West Side Lending LLC is chartered under and operates pursuant to Tribal Law. Funds borrowed from West Side Lending LLC are governed by federal law and the laws of the Tribe, not the law of the state where you reside. Nothing in this communication should be construed as a waiver of sovereign immunity, which is expressly reserved.

            If you have already contacted our customer service team in an attempt to resolve an issue or concern and still need additional assistance, please contact the Tribal Dispute Hotline at 833-341-5479 from 7AM to 3PM CST."

            Contact Information

            PO Box 687

            Keshena, WI 54135-0687

            Visit Website
            (888) 217-7531

            Customer Reviews

            1.02/5

            Average of 62 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            136 complaints closed in last 3 years

            6 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            B
            This business is not BBB Accredited
            Search for Accredited
            Businesses in this category

            Years in Business: 4

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Business Details

            Location of This Business
            PO Box 687, Keshena, WI 54135-0687
            BBB File Opened:
            10/29/2020
            Years in Business:
            4
            Business Started:
            4/17/2020
            Business Management
            • Brett Hoffman, Compliance Manager
            Contact Information

            Principal

            • Support Westside, Manager
            • Brett Hoffman, Compliance Manager

            Customer Contact

            • Support Westside, Manager
            • Brett Hoffman, Compliance Manager
            Additional Contact Information

            Fax Numbers

            • (833) 341-5479
              Other Fax
            • (906) 373-3033
              Other Fax
            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: What to consider when researching personal loans

            Customer Complaints

            136 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            09/12/2023

            Complaint Type:
            Sales and Advertising Issues
            Status:
            Answered
            I have tried getting in contact with them for 2 years by phone and by email and ive gotten no call back or emails. i want to pay off this
            Read More
            Read 135 More Complaints

            Customer Reviews

            62 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Abigail C

            02/14/2024

            Their website pops up as unsafe. I was contacted about a loan where I owe $400. I told them my plan to pay. I stated that I would go to their portal and pay off my account on the dates given. The man on the phone wanted me to provide my new debit card info. I told him that I would not provide that over the phone. He sent a link to my email to update payment info. When I opened it, it literally just says, update your account info here. I also informed him that I have blocked the company from making an ACH debit from my account. I tried to locate them on ****** and it says that their certificate expired several months ago. This makes me very suspicious!

            West Side Lending Response

            03/04/2024

            Good day,Thank you for contacting West Side Lending.We apologize for any inconvenience that this may cause. Thank you for bringing this to our attention. As of the moment our online portal is under a system update, and you will be notified once it's up. As an alternative you may chat with one of our chat representatives or calls us at ************** and a Resolution Specialist will assist you.Regards,West Side Lending
            Read 61 More Customer Reviews

            Local BBB

            BBB Serving Wisconsin

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

            See What BBB Reports On

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