Business ProfileforTundraland

We had purchased a deck with installation from Tundraland in summer of 2023. Installation for the deck was scheduled and completed at the end of October (Oct *****) 2023. We are filing a complaint regarding damage done to our house and patio and the time and expense related to bringing those back to the same condition they were prior to the installation. Costs incurred for clean up and damage includes the following:-Resealing of patio and pavers $1000 - Fixing cement divots and scratches on patio and pavers: $500 -Replacement wash rock for muddy rock that had to be removed: $31.07 -Three days (6 hours each) of cleaning and re-cleaning patio to remove tracked mud and cement marks $1440 (2 people, 6 hours each, each day, 3 days @ $40/hour). Tried power washing Nov 4-5, not adequate, finally had resorted to hand scrubbing on Nov 6 Attempts were made to contact Tundraland to resolve and receive remediation for time and damages. No responses were provided.Timeline is below, and pictures are available upon request.-Initial email to ************************* and ****(?) sent 10/30 expressing concern with clean up and issues with patio and surrounding area -Follow up email resent to ****/Lexi 11/2 due to no response to 10/30 email; -**** responded 11/2 said she was forwarding to her manager -Phone call and voice message left for **** 11/3, no response -Follow up phone call to **** on 11/6 on cleanup and install not completed (wrapping posts)-Returned phone call 11/6 3 pm last of install would happen 11/8(wrapping posts).-Received call 11/14 from ******************** asking if work was completed our satisfaction to disburse funds to Tundraland -Stated no, cleanup wasnt, said we are requesting compensation for time materials we spent cleaning up Tundraland did not resolved these issues to our satisfaction nor was any communication provided.