Business ProfileforErdye's Pest Control LLC

**** Pest Control performed a free inspection of my home on 5/5/23 . As a result of that inspection I was told I had a severe mouse problem. A review of the technicians time sheets indicated that he performed 1.5 hours work on 5/22/23 and . 5 hours worked on 5/31/23. Twenty traps were set and after 6 weeks only one mouse detected in my home which proves I did not have severe mouse infestation in my home. In addition ***** failed to keep scheduled appointments as I was promised (6/12/23 ) Since I did not have a mouse problem I asked that I be refunded the $1422 they charged on my credit card without my permission . I agreed to compensate them $550 for the 1.5 hours as a goodwill compromise but they refused and did not return my phone calls and all of the e mails I sent trying to resolve this issue between us.They did do a partial refund in the amount of $445 but this is not an acceptable offer as it would award them $977 for 1.5 hours worked. I am asking that the $977 be refunded in full as settlement for the inconvenience and grief I have been put through going through receipts and emails to present this case to the BBB . In my 71 years I have never dealt with a more unscrupulous company as this . In my opinion they have a racket going with misleading home inspections and billing practices and are unethical , conniving , and dishonest .