Customer ReviewsforDennis' Service (Towing)

Beware of this company. ****************** ***************** uses this tow company. When its time to pick up your car - they require cash only. If theyre not there, they will charge additional $90 per day. Limited hours and rude service. Horrible!

Rude, hard to communicate with. Gives lame excuses.. **************************** called them first with my Sons accident. Without asking my Son first about where to tow. Ugh! Car sat in his care over a week before going to proper place.

I had a fatal car accident this month. My car was towed by this moving company. They were very rude to my wife and unprofessional. I got AAA to tow my car from their garage to collision place. The owner was very rude to my wife and won't tell her the amount I owe to them as I decided to use AAA. He was screaming on the phone DONT KNOW AND DONT CARE They deserve 0 star rating . I am not sure why ********** POLICE WORK WITH THESE CLOWNS !!!!

ZERO STARS I called this clown Dennis because our company is the lienholder on the vehicle that was towed. I asked him what the amount was to get the car out, and he started yelling "ARE YOU COMING TO GET IT OR NOT??!!, WHAT DOES IT MATTER WHAT THE AMOUNT IS, I TALK TO PEOPLE LIKE YOU EVERY DAY". First of all, isn't that your job, CLOWN?? Stop being lazy and give the amount to the lienholder. Do you not want to make money, CLOWN? PUT THE BAG OF CHIPS DOWN AND SO SOME WORK, *** ***. It's loser businesses like this one that give a bad name to tow lots. This guy is a total jerk, ******.

My car was stolen and stripped to nothing. Not even an engine. It's worth nothing. They want to charge me over $1400 for towing and storage. Guy was very rude to me and started yelling.

If there was a zero star, that is how I would rate them. For some reason, all of the area Police departments contract with them to tow vehicles from accidents. I will be filing a complaint with the police department as well. Do not allow this to happen if you can prevent it. Call any other tow company. They overcharge and then some. Was $145 to tow but also a $55 mileage charge for 3 miles. $60 per calendar day "storage fee". Not open weekends to get your car so if towed Friday night, you pay Friday, Saturday, Sunday, and Monday for your car to sit there. They only take CASH - but don't tell you that until you arrive. To top it off, the tow driver was rude and didn't really care how he hooked up the car. The guys in the "office" were as unprofessional as they come. I would question if their practices are within the law and whether they pay taxes on the cash only.

My vehicle was towed by the Brookfield Police Department despite my request for it to be parked on the side for a few hours. My car is a rental, and Dennis's refused to give the vehicle back to me and refuses to let me get my property out, which includes medication I need to live, despite paperwork and despite a request from the rental company. The person I spoke to refused to give me his name, said he "didn't care" that I was a disabled Veteran and needed my medication, and that he "hoped nothing bad happened to it in the yard" and laughed at me. I now need to hire a lawyer, negotiate with my employer and go to the hospital for emergency meds. This is corruption at its finest and local and state representatives will be contacted.

t's unfortunate when you get into an accident whereby the Brookfield police are involved. I was rear ended by a distracted, negligent driver. They (police) called Dennis' Towing to remove my vehicle from the roadway's accident site. I did NOT request this. Anyway Dennis' shows, blocks my path and makes a shouting rude demand to get out of my vehicle. I say why? They remarked, we can't wait for AAA to get here. Excuse me?! On top of this, the Brookfield police officer had said that I can NOT drive my vehicle. I was merely planning on moving it maybe 30 ft. into McDonald's on 300 N. Moorland Rd. parking area. Then I'll call my own choice towing services and have it taken to where I choose. These people are the most discourteous people I've run across in a long time. Such bullies! I was forced into it. They took advantage of the situation. I had to pay nearly $260.00 CASH after waiting over an hour later that day to retrieve my vehicle!! LESSONS LEARNED: If you're NOT injured and the other party is also ok. After the police has been contacted, CALL IMMEDIATELY, your insurance OR AAA or your own towing services if need be. Don't let anyone bully you into doing something you don't want to! Like Dennis' Towing. Jerks.

This place will rip you off. The owner found out I had a warrant. Then tried to charge me $1000.00 for one wheel bearing. What a joke. I will never in a million years let these people work on my car. And they dont give you any updates on your vehicle status either.