ComplaintsforDennis' Service (Towing)
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Complaint Details
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Initial Complaint
01/10/2022
- Complaint Type:
- Product Issues
- Status:
- Unanswered
My truck was towed on Jan 9th. (Middle of night)I called the tow lot that had my truck and they said there were closed and couldn't get it untill Monday.I called several times and each time the owner swore at me and refused to give info on my truck.When I came in on January 10th to claim my truck I was immediately screamed at by the owner saying next time I call he would "jump through the phone and beat my ass" they said I was being charged 10 dollars for each call I made totaling to 70 dollars. My truck is 4x4 and requires a flatbed to avoid damage to the driveline so I asked for a picture of the truck on the flatbed to assure it was properly towed. He said I "sprinkled fairy dust on it" to move it.They charged me two days storage Instead of one.They went around the corner and laughed with each other about my situation knowing I could hear it.To top everything, my truck was locked on the tow lot(so no one could have gotten in without forced entry) but my tools were missing from the truck.The only people to have handled my truck were the police and the tow lot, who were given my keys.The city of Brookfield uses this company for all their accident/arrest tows and I have seen nothing but horrible reviews about the company. Please straighten out this buisness!
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This business is not BBB Accredited
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.