Business ProfileforAutometrics

This business is a scam. I took my car there for the wiper assembly to be replaced. They charged me $900 to replace the assembly and motor on top of a $200 inspection charge for looking at it even though I didn't ask them to look at it, I asked them to replace it. My wipers now slam down when they are turned on. Gave them a second chance, took my dads truck there to replace a fuel filter, again charged inspection and called to say it needed to be replaced. Charged me $700 to replace the fuel filter when I DIDNT ask for an inspection. I dont care if my vehicle had a fuel filter replaced yesterday, if the customer asks you to replace something then you do it. But no they charged me for inspection and replacement even though my truck tells me that it needs to be replaced and then they didn't even clear the code. Gave them a 3rd chance. Brought the truck back to have them change the running boards on my dads truck. I ordered new ones but didn't want to install them incorrectly. Another $900 to remove running boards and install the new ones I provided. 4th and final chance. Brought my boyfriends new car to them requesting them to replace the struts. They didn't take the tires off or do any kind of inspection other than just looking under the vehicle and saying that yes they need to be replaced and that cost $203. I didn't ask for it to be inspected. I asked for the struts to be replaced *** they then quoted me $2900 to replace the struts plus the $200 inspection cost when they didn't even inspect it. I paid them the $203 and then the gentleman working the front counter was refusing to give us the vehicle until the next day. He decided to pull all the vehicles into the shop 20 minutes before closing and didn't want to have to move them back out. I'm sorry but thats not my problem. Don't close 20 minutes early...he finally agreed to give us the vehicle and refused to tell me when the owner would be in next to speak with. Took my car to ***************** and got it fixed for $1300