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Find a Location

Personal Property Management has 1 locations, listed below.

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    Business ProfileforPersonal Property Management

    Property Management

    Current Alerts For This Business

    Misuse of BBB Name and/or Logo:

    On December 14, 2022, Better Business Bureau contacted Personal Property Management requesting the modification of its advertisement. Specifically, Personal Property Management is displaying BBB's Accredited Business seal on its website, https://www.personalpropertymgmt.com/. Use of BBB's seal may imply BBB Accreditation, although this company is not currently a BBB Accredited Business. 

     
    BBB's name and seals are federally registered trademarks owned by the International Association of Better Business Bureaus and may not be used without IABBB's express permission.  

     
    Despite written requests, as of October 23, 2023, Personal Property Management continues to display BBB's Accredited Business seal.

     

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    8 complaints closed in last 3 years

    5 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Overview

    Personal Property Management offers residential property management services.

    Products & Services

    property management

    Business Details

    Location of This Business
    2616 NE 112th Ave, Vancouver, WA 98684
    BBB File Opened:
    12/7/2009
    Years in Business:
    16
    Business Started:
    1/8/2008
    Business Incorporated:
    10/20/2006
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • Personal Property Management and Consulting LLC
    • Personal Property Management LLC
    Hours of Operation

    Primary

    M:
    9:00 AM - 3:00 PM
    T:
    9:00 AM - 3:00 PM
    W:
    9:00 AM - 3:00 PM
    Th:
    9:00 AM - 3:00 PM
    F:
    9:00 AM - 3:00 PM
    Sa:
    Closed
    Su:
    Closed
    Business Management
    • Ms. Julie Brown, Managing Broker
    Contact Information

    Principal

    • Ms. Julie Brown, Managing Broker

    Customer Contact

    • Ms. Julie Brown, Managing Broker

    Industry Tip

    BBB Tip: Property management

    Customer Complaints

    8 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    02/21/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    About 6 months ago the roof and gutters on my duplex were supposed to be cleaned. I talked to the crew as they were leaving, and they said they did not clean the gutters. I relayed this information to Personal property. The reply was "thanks for caring" and "would you go out and take pictures?" I did this and sent them. Nothing happened. More recently my duplex neighbor asked about the gutters. Now, about 6 MO later I got the usual thoughtless, heartless and oppressive text saying to move all my stuff and be prepared because someone is coming to do my roof and gutters this Saturday! I have plans. My weekends are my own and this is not an emergency. My neighbor and I are both really upset about the text and scheduling on the weekend, and in general at this company and how they conduct themselves. I immediately called to say that this is not good and please reschedule during business hours on a weekday, but the text was sent to me just after they stopped answering phones so I could not call. I sent emails and text instead. Could not sleep last night because of this. Spent last weekend doing the home inspection for them with a camera app I had to download. Show some respect and reschedule is what I want. Dealing with them is just awful and am at my **** ends.
    Read More

    Customer Reviews

    3 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Tami F

    1 star

    06/07/2023

    I lived in a rental for 6 years and have had 3 property management companies throughout. The worst of all was this Personal Property Management. They nickel and dime you to death, 25 yearly to sign your animals up, $55 more on the lease to have animals, VERY RUDE although I paid my rent two weeks in advance for 6 years, kept the house immaculate and gave them no issues. When I moved out they took my whole security deposit for "cleaning and rug shampoo"...I had a professional company come and clean before I left, it was spotless, they wouldn't come and do a walk through, wouldn't send me a checkout list when requested, never returned a phone call....and then kept my security deposit which in the lease I signed the closeout was based on "renter performance". If you're a rental owner go elsewhere..if you're a renter RUN TO THE NEXT PROPERTY MANAGEMENT!!! Because this one is way to money hungry and unresponsive.

    Personal Property Management Response

    06/08/2023

    I looked at my records and the name ******************* and her email do not come up in our system.  Maybe it is possible she has the wrong property mgmt company.  If I could get an address she lived at that would also help.

    Customer Response

    10/23/2023

    My maiden name is ***************** I rented from this company ..they took pictures inside my refrigerator, drawers, took my security deposit...nasty attitudes...

    Local BBB

    BBB Great West + Pacific

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