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          Enlightium Academy LLC has 1 locations, listed below.

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            Business ProfileforEnlightium Academy LLC

            Online Education
            BBB accredited business

            At-a-glance

            Customer Reviews

            2.6/5stars

            Average of 5 Customer Reviews

            Customer Complaints

            2 complaints closed in last 3 years

            2 complaints closed in last 12 months

            BBB Rating & Accreditation

            Accredited Since: 1/27/2017

            Years in Business: 11

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Overview

            Enlightium Academy LLC offers online and book based education with teacher services for grades k-12.

            Products & Services

            Education

            Business Details

            BBB File Opened:
            1/26/2017
            Years in Business:
            11
            Business Started:
            1/1/2013
            Business Incorporated:
            1/17/2012
            Accredited Since:
            1/27/2017
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            Type of Entity:
            Limited Liability Company (LLC)
            Hours of Operation

            Primary

            M:
            5:00 AM - 4:00 PM
            T:
            5:00 AM - 4:00 PM
            W:
            5:00 AM - 4:00 PM
            Th:
            5:00 AM - 4:00 PM
            F:
            5:00 AM - 4:00 PM
            Sa:
            Closed
            Su:
            Closed
            Business Management
            • Dr. Yelena Solodyankin, Executive Director
            • Mr. Alex Solodyankin, CFO
            Contact Information

            Principal

            • Dr. Yelena Solodyankin, Executive Director
            • Mr. Alex Solodyankin, CFO

            Customer Contact

            • Dr. Yelena Solodyankin, Executive Director
            • Mr. Alex Solodyankin, CFO
            Additional Contact Information

            Fax Numbers

            • (888) 317-6571
              Primary Fax

            Phone Numbers

            Industry Tip

            BBB Tip: Smart shopping online

            Customer Complaints

            2 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            07/23/2023

            Complaint Type:
            Problems with Product/Service
            Status:
            Answered
            This school has been an incredibly stressful experience for us! We were with the school for a year as my son became a freshman high school and is competitive tennis player traveling the world for tournaments. Every single time he did not login for a few days we would continue to get messages that he was behind time and time again. It was frustrating because the normal pattern was for him to do his work during his off days to catch up as he always did. However, they would stick to their deadlines despite the fact that it states that its a work at your own pace school. The counselor seemed to be professional and diligent she issued an extension to complete both 1st and 2nd semester. At the end of the first semester and second semester the same thing occurred twice during the extension. My son did in fact submit his projects and anything that was missing and they gave him zeros! They claimed that he never submitted it which is a complete lie. Weve asked from time and time again to submit proof of this and provide us the login so that we can review all of the data. They refused to do this as well and its been two weeks of us requesting this time and time again and they are doing nothing to solve this. They gave my son a D in one grade, ** in another and he was a straight a student with the exception of a few bees all year long! It is horrific that they are so controlling with the information needed to support their claim. We are hereby demanding access to his records to see all of it there is a program that he used called flip in the first semester they had tons of technical difficulties and the school switch to another one called loom in the second semester we have asked them time and time again to give us the code for us to login to both so that we can review and show that he did in fact turn these assignments in they also refuse to do this as well! I do not recommend school to anyone and I truly want my money back for the entire year this is a disgrace.
            Read More

            Customer Reviews

            5 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Cheryl H

            5 stars

            01/04/2024

            2022-2023 school year has been an AWESOME choice for us. My son has grown leaps and bounds and I have enjoyed being a huge part of his growth. I also want people to know that if you have a child with delayed learning. this is a wonderful option for kids on the spectrum. This online school works with you on proper grade placement and gives you ample opportunity to catch up and move forward.A big blessing in my book!!!!

            Enlightium Academy LLC Response

            01/08/2024

            Thank you so much for your kind words, and we are so glad that Enlightium is working well for your son! Thank you for choosing to partner with us in his education!

            Best,
            Enlightium Administration

            Local BBB

            BBB Great West + Pacific

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