Complaints

This profile includes complaints for QuoteWizard.com LLC's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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  QuoteWizard.com LLC

  157 Yesler Way Ste 400 Seattle, WA 98104-3431

  
• 

  QuoteWizard.com LLC

  1444 Wazee St Ste 350 Denver, CO 80202-1386

  

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

• Initial Complaint

  Date:07/02/2025

  Type:Service or Repair Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I am continually getting spam calls from them. They said if I want it stopped to go to quotewizard.com. I went there and there is no place to stop them.

  

  Business Response

  Date: 07/08/2025

  *********** has added the consumers phone number provided on the BBB complaint to its internal Do-Not-Call and unsubscribe list, and we have notified our referral agents to cease all contact with the consumer immediately. Do not call list will take ***** hours to process and 7-10 business days for the emails to subside. 

• Initial Complaint

  Date:07/02/2025

  Type:Sales and Advertising Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  ******** reels showed me QuoteWizard and I didnt get any disclosing information that me clicking compare quotes would sell or share my information with anyone but quotewizard as indicated in the other reviews. All that happened when I clicked the button was 3 insurance company names appeared when I clicked compare quotes and I saw that the first or #1 was Progressive which is my current insurance and I closed the pop-up. Ever since then (several days) I have received nonstop calls and texts. I have blocked several numbers but answered and indicated, at least twice, on a recorded line too the ***resentative whom identified themselves as a *** of quotewizard that I wanted to be added to the DO NOT CALL list and yet, I still have received calls from them and other insurance companies.I am screen recording every single call and text for prosperity.

  

  Business Response

  Date: 07/08/2025

  *********** has added the consumers phone number provided on the BBB complaint to its internal Do-Not-Call and unsubscribe list, and we have notified our referral agents to cease all contact with the consumer immediately. Do not call list will take ***** hours to process and 7-10 business days for the emails to subside.
  Furthermore, prior to completing the inquiry form, a disclosure was displayed on the last step of the request page stating how the consumers information will be used prior to the completing the form. Once the consumer completed the form, they provided express written consent to allow *********** to share the consumers information with their network partners and their affiliates for the purpose of providing the consumer with information about their financial services and products through telemarketing calls, text messages, emails, and/or postal mail from the website. QuoteWizard apologizes for any inconvenience our services have caused. We sincerely hope this information has resolved the customers concerns in this matter.

• Initial Complaint

  Date:06/30/2025

  Type:Service or Repair Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I have been repeatedly called by call centers attempting to sell me car insurance. On 6/18/2025, I received a call at 7:04am in violation of state and federal laws. The call center transferred me to QuoteWizard who transferred me to The ********************. I emailed both companies requesting that they provide the contact information of whomever called and they refuse to do so. I continue to get called regarding car insurance on most days with some calls prior to 8am.

  

  Business Response

  Date: 07/10/2025

  QuoteWizard has investigated the matter addressed in the complaint. Per our records, the consumer has been in contract for ******************************* for further investigation. They will be providing the contact information of the call center directly to the consumer within 24 hours.
  QuoteWizard sincerely hopes this information has resolved the concerns in this matter and apologizes for any inconvenience our services have caused.

• Initial Complaint

  Date:05/15/2025

  Type:Service or Repair Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  Quotewizard somehow got my phone number and WILL NOT STOP CALLING ME. they have called me 30 times in the last hour and i never signed up with them. Please make them STOP. I dont know how they got my information and clearly they are doing fraud.

  

  Business Response

  Date: 05/16/2025

  Please see the attached reply. Thank you!

  Customer Answer

  Date: 05/16/2025

   
  Complaint: 23333808
  
  I am rejecting this response because: I never signed up for your website. I had never even HEARD of it until i started getting a million texts and phone calls. I want to be removed from the list NOW. I have received a phone call or text every 5-15 minutes since 10am on may 15th and it is currently 10am on may 16th. This is an OBSCENE amount of phone calls and i cannot get ANY of them to remove me from their lists. 
  
  Sincerely,
  
  ******* *********

  Customer Answer

  Date: 05/30/2025

  
  
  This is in regards to Complaint ID: ********
  They are still calling me non-stop. Every 15 minutes I get a call because of this company.
  Please. Make. Them. Stop. This is harassment.
  
  
  I don't know who signed me up through this company but I NEVER signed up to work with them. I hadnt even HEARD of them before receiving a text from them telling me they were sending my information to a million people to get in contact with me.
  

  

  Business Response

  Date: 05/30/2025

  As previously stated, our records indicated we received a lead on 5/15/2025 that the consumer completed a health insurance inquiry form through one of ********************** network partners. When a consumer completed the online form, they provided express written consent to telemarketing calls,text messages, emails, and postal mail from our marketing and re-marketing network, and up to eight insurance companies or their affiliates or representative.
  

  The telephone number has been placed on QuoteWizards Do-Not-Call list and we have notified our network partners to DNC as well. However,************ lead partners may have provided the consumers contact information to other vendors that provide services similar to QuoteWizard.QuoteWizard has no knowledge regarding whether another vendor or agent over whom QuoteWizard has no control has the consumers contact information and continues to contact the consumer. *********** cannot control communications from such third parties. For this reason, QuoteWizard recommends that if the consumer continues to receive calls from any insurance agent, the consumer should ask the caller to add the consumers information to the callers Do-Not-Call list and to cease contacting the consumer.
  
  If this request was not completed by the consumer, the consumer can submit a subpoena from law enforcement or from a prosecutor/lawyer requesting additional information to ***************************************.

  Customer Answer

  Date: 05/30/2025

   
  Complaint: 23333808
  
  I am rejecting this response because:

   

  I want to make it very clear. I NEVER SIGNED ANYTHING OR HAD ANY CONTACT WITH YOUR WEBSITE. I never signed a consent form to contact me. I absolutely never signed anything allowing you to SELL MY INFORMATION. 
  
  Sincerely,
  
  ******* *********

  

  Business Response

  Date: 06/09/2025

  Unsure what clarification is needed. The original respond was clear and the rebuttal was reiterating what was already indicated. If the consumer is saying they did not submit a loan request, they can submit a request to *************************************** if they want more information on the submission. Please advise what is unclear that needs clarification?

  See below:

  As previously stated, our records indicated we received a lead on 5/15/2025 that the consumer completed a health insurance inquiry form through one of ********************** network partners. When a consumer completed the online form, they provided express written consent to telemarketing calls, text messages, emails, and postal mail from our marketing and re-marketing network, and up to eight insurance companies or their affiliates or representative.

  The telephone number has been placed on QuoteWizards Do-Not-Call list and we have notified our network partners to DNC as well. However, ************ lead partners may have provided the consumers contact information to other vendors that provide services similar to QuoteWizard. *********** has no knowledge regarding whether another vendor or agent over whom QuoteWizard has no control has the consumers contact information and continues to contact the consumer. *********** cannot control communications from such third parties. For this reason, QuoteWizard recommends that if the consumer continues to receive calls from any insurance agent, the consumer should ask the caller to add the consumers information to the callers Do-Not-Call list and to cease contacting the consumer.
  
  If this request was not completed by the consumer, the consumer can submit a subpoena from law enforcement or from a prosecutor/lawyer requesting additional information to ***************************************.

• Initial Complaint

  Date:05/12/2025

  Type:Service or Repair Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I submitted inquiry about health insurance and my phone has been blowing up with phone calls within minutes of eachother! 30 calls in an hour!! This is ridiculous! I had to turn my phone off because I was overwhelmed with calls. This is straight harassment! I want my number removed immediately! I tried calling the company customer service number directly to have them remove it and they have a ******** jingle playing in a loop saying all customer service **** are busy and to press 1 to receive a call back. After a length 15 minutes it prompts you to press star to speak to an agent and then hangs up on you

  

  Business Response

  Date: 05/15/2025

  QuoteWizard.com LLC apologizes for any inconvenience our services have caused. QuoteWizard is a leading insurance comparison shopping and research tool that enables consumers to compare agent and carrier quotes locally and nationally to get the best, most affordable coverage. We do not provide insurance quotes, and we do not contact consumers for this purpose.
  Our records indicated we received a lead on 5/12/2025 that the consumer completed a health insurance inquiry form through one of ********************** network partners.
  When a consumer provides their information on the website, the following consent disclosure appears on the insurance request page explaining how the consumers information will be used prior to the submission of their information to Get My Health Quotes. 
  By clicking "Get My Health Quotes"I provide my electronic signature and express written consent to telemarketing calls, text messages, emails, and postal mail from this Web site, our marketing and re-marketing network, and up to eight insurance companies or their affiliates or representatives at the phone number (including wireless number), email address, and postal address provided by me. I consent to calls and text messages transmitting insurance quotes, or seeking related additional information from me, using an Automatic Telephone Dialing System or prerecorded or artificial voices. I consent that my signature is not a condition of purchasing any property, goods, or services and that I may revoke my consent at any time.
  
  Additionally, by clicking "Get My Health Quotes Only", I acknowledge that I have read, understand, and agree to this Web sites Privacy Policy and Terms of Use .
  
  I am directing this Web site to share my information to the providers in our network for the purpose of providing me with information about their financial services and products.
  As part of our quoting process, we will be confirming information based on claims reports and your credit based insurance score. This will help us provide you with the best quote possible. We may also use this information to provide you with a quote for another insurance policy, if requested.
  QuoteWizard has added the consumers information to its internal Do-Not-Call and unsubscribe list, and we have notified our referral agents to cease all contact to the consumer immediately. Do not call list will take ***** hours to process and 7-10 business days for the emails to subside. In addition, we are not able to remove the information from our database due to state and federal record retention laws. 
  
  We sincerely hope this information has resolved your concerns in this matter.? 
  

• Initial Complaint

  Date:05/09/2025

  Type:Service or Repair Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  This company associate informed me that they purchased my information for another company and posted it to the web insurance companies. I did not authorize the release of my info to anyone.

  

  Business Response

  Date: 05/13/2025

  **************** apologizes that the consumer is unsatisfied with our service.  The consumer has been unsubscribed per their request.  In addition, the lenders that were matched with the consumer have been informed and have placed the consumer on their do not call list. The request will take ***** hours for the do not call list to be updated and 7-10 business days for the emails to subside. Unfortunately, we are not able to remove the information from our database due to state and federal record retention laws. We sincerely hope this information has resolved the concerns in this matter. 

• Initial Complaint

  Date:05/07/2025

  Type:Order Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  Quote wizard needs to be shut down for never ending unwanted telemarketing ******** CALL means NO CALL for all businesses but Quote Wizard thinks they are exempt

  

  Business Response

  Date: 05/09/2025

  Please see the attached reply. Thank you. 

• Initial Complaint

  Date:04/22/2025

  Type:Sales and Advertising Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  Somebody filled out data for QuoteWizard and used my phone number. I have received three messages today for ********. QuoteWizard obviously sold the data and now I'm getting called. My most recent call was from **********.

  

  Business Response

  Date: 04/24/2025

  QuoteWizard.com LLC apologizes for any inconvenience our services have caused. QuoteWizard is a leading insurance comparison shopping and research tool that enables consumers to compare agent and carrier quotes locally and nationally to get the best, most affordable coverage. We do not provide insurance quotes, and we do not contact consumers for this purpose.

  
   If the consumer did not request information themselves,is it possible that another user input the consumers phone number by mistake.
  QuoteWizard has added the consumers information to its internal Do-Not-Call and unsubscribe list, and we have notified our referral agents to cease all contact to the consumer immediately. Do not call list will take ***** hours to process and 7-10 business days for the emails to subside. In addition, we are not able to remove the information from our database due to state and federal record retention laws.

  
  We sincerely hope this information has resolved your concerns in this matter.? 

  
  

• Initial Complaint

  Date:04/09/2025

  Type:Service or Repair Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  Saturday 4/5/25, I filled out an online inquiry for a health insurance coverage quote in an attempt to get an idea of what it may cost us for a private insurance plan once we move to ************** in a couple of months. My intent was to see an approximate cost only. I inputted a few details including name, phone number, email address, and zip code where the coverage would be. I received an email from QuoteWizard which stated, "*****, Review Your Health Quotes! We've processed your request for health insurance quotes and have prepared some options for you." Just below that was a link button titled, "Review Your Plans" The second I clicked that link, which I was led to believe would give me the ability to see my quotes, my phone IMMEDIATELY started ringing. Clicking that link did not show me any quotes. My phone has continued to ring dozens of times per day since along with numerous text messages from insurance brokers all over the country trying to sell me health insurance. I contacted QuoteWizard and advised them they should be ashamed of themselves for doing this to people. They told me they would remove me from the system which would prevent my information from being shared in the future however they could not do anything to the thousands of brokers across ***************** that already had my information. I have been told by the few brokers I have answered out of pure frustration my phone won't stop ringing, that by giving my information to QuoteWizard, they then distributed my phone number and email address to insurance brokers all over the *************. I get texts from brokers that say things like, "I know you're probably getting bombarded with calls/texts but.." One broker told me, "I'm surprised you haven't thrown you phone in the water yet." This has been the most inconvenient last 4 days! The brokers suggestion? Go into my phone settings and choose, "Silence unknown callers." I have renewed my number with the national do not call list. This company *****

  

  Business Response

  Date: 04/10/2025

  QuoteWizard.com LLC apologizes for any inconvenience our services have caused. QuoteWizard is a leading insurance comparison shopping and research tool that enables consumers to compare agent and carrier quotes locally and nationally to get the best, most affordable coverage. We do not provide insurance quotes, and we do not contact consumers for this purpose. 

  
  Our records indicated we received a lead on 4/5/25 that the consumer completed a health insurance inquiry form through one of ********************** network partners.

  
  When a consumer provides their information on the website,the following consent disclosure appears on the insurance request page explaining how the consumers information will be used prior to the submission of their information to Get My Health Quotes.  
  By clicking "Get My Health Quotes", I provide my electronic signature and express written consent to telemarketing calls, text messages, emails, and postal mail from this Web site,?our marketing and re-marketing network, and up to eight insurance companies or their affiliates?or representatives at the phone number (including wireless number), email address, and postal address provided by me. I consent to calls and text messages transmitting insurance quotes, or seeking related additional information from me, using an Automatic Telephone Dialing System or prerecorded or artificial voices. I consent that my signature is not a condition of purchasing any property, goods, or services and that I may revoke my consent at any time.
  Additionally, by clicking "Get My Health Quotes", I acknowledge that I have read, understand,and agree to this Web sites?Privacy Policy?and?Terms of Use?.
   I am directing this Web site to share my information to the providers in our network for the purpose of providing me with information about their financial services and products.
  As part of our quoting process,we will be confirming information based on claims reports and your credit based insurance score. This will help us provide you with the best quote possible. We may also use this information to provide you with a quote for another insurance policy, if requested.
  
  QuoteWizard has added the consumers information to its internal Do-Not-Call and unsubscribe list, and we have notified our referral agents to cease all contact to the consumer immediately. Do not call list will take ***** hours to process and 7-10 business days for the emails to ********** addition, we are not able to remove the information from our database due to state and federal record retention laws. 
  However, ************ lead partners may have provided the consumers contact information to other vendors that provide services similar to QuoteWizard. *********** has no knowledge regarding whether another vendor or agentover whom QuoteWizard has no controlhas the consumers contact information and continues to contact the consumer. *********** cannot control communications from such third parties.
  For this reason, QuoteWizard recommends that if the consumer continues to receive calls from any insurance agent, the consumer should ask the caller to add the consumers information to the callers Do-Not-Call list and to cease contacting the consumer.
  
  We sincerely hope this information has resolved your concerns in this matter.?

  Customer Answer

  Date: 04/10/2025

   
  Complaint: 23184011
  
  I am rejecting this response because:

  The email I received on 4/5/25 at 7:26pm that contained the link I clicked on that said Review Your Plans has none of the  language your company has said in this response. I have attached photos of the very short email. This tactic is extremely deceptive!! My issue is this specific email and deceptive link which then bombarded me with calls and texts. Again this bombardment began IMMEDIATELY after clicking this link. There was no consent disclosure that appeared. I was sent this email, based on the verbiage on the link I believed I was getting an opportunity to review my plans at which time I clicked and then bombardment ensued. Your claims are false, your business practice is deceptive, and you should be stopped from doing this to people!

  
  Sincerely,
  
  ***** ********

• Initial Complaint

  Date:03/18/2025

  Type:Product Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  Somehow QuoteWizard.com obtained my name and phone number through a data breach. Now Im receiving hundreds of phone calls a day from car insurance companies for 3 cars I do not own. This is beyond a nuisance and I cannot stop it. They just keep calling with different numbers.

  

  Business Response

  Date: 03/21/2025

  QuoteWizard.com LLC apologizes for any inconvenience the consumer is experiencing.
  
  QuoteWizard is a leading insurance comparison shopping and research tool that enables consumers to compare agent and carrier quotes locally and nationally to get the best, most affordable coverage. We do not provide insurance quotes, and we do not contact consumers for this purpose.
  
  After investigation, our have no record of this consumer.  Based on the complaint, it is possible that the source of the consumers data could stem from one of ********************** network partners, but unfortunately we have no visibility into their systems. 
  We sincerely hope this information has resolved your concerns in this matter.?