Complaints

This profile includes complaints for QuoteWizard.com LLC's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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  QuoteWizard.com LLC

  157 Yesler Way Ste 400 Seattle, WA 98104-3431

  
• 

  QuoteWizard.com LLC

  1444 Wazee St Ste 350 Denver, CO 80202-1386

  

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

• Initial Complaint

  Date:11/12/2025

  Type:Service or Repair Issues
  Status:

  ResolvedMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  My phone number was shared with insurance agents without my proper consent. I am being spammed by **********.

  

  Business Response

  Date: 11/14/2025

  Thank you for bringing this matter to QuoteWizards attention. We sincerely apologize for the frustration and inconvenience the consumers experienced.
  After further research, our record indicated the consumer completed an auto insurance inquiry on 11/12/2025. When they completed the inquiry, they provided express written consent to the third-party and their network partner, including QuoteWizard, and parties calling on their behalf to contact the consumer at the number provided for marketing purposes including through the use of automated technology, SMS/MMS messages, AI technology,prerecorded and/or artificial voice, and email (even if my number is currently listed on any state, federal, local, or corporate Do Not Call list).
  We have added the consumers information to our internal Do Not Contact list, which helps prevent additional outreach from QuoteWizard.Please allow a few business days for this request to be fully processed. For any additional information, please submit a subpoena to ************************ from law enforcement or from a prosecutor/lawyer requesting additional information.

  Customer Answer

  Date: 11/16/2025

   
  Better Business Bureau:
  
  I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
  
  Sincerely,
  
  ****** ********

• Initial Complaint

  Date:11/12/2025

  Type:Service or Repair Issues
  Status:

  ResolvedMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  At the end of October, QuoteWizard added my household's phone number to their system without my consent. None of us initiated contact with this company. We have received phone calls nonstop since and it's driving us insane. We filled out the opt out request on ***********'s website which should've resolved the matter within 72 hours and not only did we not get a confirmation email, nothing changed and the calls continued. The phone number has been on the National Do Not Call Registry for years and yet this was allowed to happen which is unacceptable. We request that QuoteWizard ceases all further contact and permanently removes our phone number from their records and their partner's systems.

  

  Business Response

  Date: 11/14/2025

  QuoteWizard.com LLC apologizes for any inconvenience our services have caused. Per our record, the phone number listed on the BBB complaint was linked to a profile with a different name, address and email address. The phone number could have been entered with a literal error by the consumer who entered the initial request. *********** has added the consumer's phone number and email address provided on the BBB complaint to its internal Do-Not-Call and unsubscribe list, and we have notified our referral agents to cease all contact with the consumer immediately. Do not call list will take ***** hours to process and 7-10 business days for the emails to subside. For any additional information, please submit a subpoena to ************************ from law enforcement or from a prosecutor/lawyer requesting additional information.

  Customer Answer

  Date: 11/14/2025

   
  Better Business Bureau:
  
  I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me. However, QuoteWizard should implement a phone number verification system (example: one time code via call or text) prior to the submittal of an application on their website to prevent issues like ours from occurring in the future.
  
  Sincerely,
  
  ***** ******

• Initial Complaint

  Date:11/10/2025

  Type:Service or Repair Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  They will not stop calling me no matter how many times I tell them to stop, to the point of harassment. I blocked the number, they called from another number. DO NOT give them your contact info!

  

  Business Response

  Date: 11/13/2025

  *********** has added the consumer's phone number provided on the BBB complaint to its internal Do-Not-Call and unsubscribe list, and we have notified our referral agents to cease all contact with the consumer immediately. Do not call list will take ***** hours to process and 7-10 business days for the emails to subside.

• Initial Complaint

  Date:11/07/2025

  Type:Product Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I've never requested the use of quote wizard's services. On 11/7/2025 from the hours of 8am to 11am I have received 2 calls and 3 text messages from them with offers for their services. After the first attempt I made it known I did not wish to be contacted, but the contact persists.

  

  Business Response

  Date: 11/13/2025

  QuoteWizard.com LLC apologizes for any inconvenience our services have caused. Our records indicated on 11/072025 that someone completed an auto insurance inquiry form matching the name, phone number and email address on the BBB complaint. When the consumer completed the request form,they provide their express written consent to receive calls and text messages,including for marketing purposes, from QuoteWizard, companies in QuoteWizards network or their affiliates , and any party calling or texting on their behalf at the phone number provided by them, including calls and texts made using automated means such as automatic telephone dialing systems, autodialers,selection systems, robocalls, and prerecorded or artificial voice recordings,even if the number is listed on any company-specific, state, or federal Do-Not-Call list.
  QuoteWizard has added the consumer's phone number and email address provided on the BBB complaint to its internal Do-Not-Call and unsubscribe list, and we have notified our referral agents to cease all contact with the consumer immediately.
  If the inquiry form was not completed by the consumer and they need any additional information related to this matter, please provide either a subpoena or a request directly from law enforcement to ************************* We sincerely hope this information has resolved your concerns in this matter.

• Initial Complaint

  Date:11/05/2025

  Type:Sales and Advertising Issues
  Status:

  ResolvedMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  Pricing health insurance. After reviewing costs, told the individual with the company that i would look for health, dental, vision insurance on my own after he tried to sign me up without my consent. Since then I have received 40 phone calls. I have blocked, informed them i am getting my own insurance and I am met with hostility and arguing. When i push back they hang up on me.This is now harassment.

  

  Business Response

  Date: 11/06/2025

  QuoteWizard apologizes that the consumer is unsatisfied with our service. The consumer has been unsubscribed and put on the internal Do-Not-Call. We sincerely hope this information has resolved the concerns in this matter.

  Customer Answer

  Date: 11/06/2025

   
  Complaint: 24111483
  
  I am rejecting this response because: i have received another 19 calls from 7:59am today to 1:30pm today. 
  
  Sincerely,
  
  **** *******

  

  Business Response

  Date: 11/17/2025

  QuoteWizard.com LLC apologizes for any inconvenience our services may have caused. QuoteWizard is a leading insurance comparison platform that connects consumers with multiple insurance providers to help them find competitive insurance rates. We do not generate insurance quotes ourselves, nor do we contact consumers for that purpose.
  When the consumer completed their inquiry, they provided express written consent to the third-party, their network partners (including QuoteWizard), and parties calling on their behalf to contact them at the phone number provided for marketing purposes. This consent included outreach via automated technology, SMS/MMS messages, AI technology, prerecorded or artificial voice messages, and emaileven if the number is listed on any state,federal, local, or corporate Do Not Call list.
  QuoteWizard has instructed our network partners to cease all contact with the consumer immediately. However, our network partners may have shared the consumers information with other vendors that offer similar services. QuoteWizard has no visibility into or control over whether other vendors or agents have obtained or continue to use the consumers ************** a result, we cannot prevent communications from those third parties.
  If the consumer continues to receive calls from any insurance agent, we recommend requesting to be added to that callers Do-Not-Call list and asking them to stop contacting the consumer. We hope this information helps address your concerns.
  

  Customer Answer

  Date: 11/17/2025

   
  Better Business Bureau:
  
  I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
  
  Sincerely,
  
  **** *******

• Initial Complaint

  Date:10/29/2025

  Type:Service or Repair Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I keep getting calls from several different people, I do unsubscribed from their mailing list, Ive replied STOP to their texts, and I keep getting calls.

  

  Business Response

  Date: 11/03/2025

  Thank you for bringing this matter to QuoteWizards attention. We sincerely apologize for the frustration and inconvenience the consumers experienced.
  After further research, our record indicated the consumer completed an insurance inquiry. When they completed the inquiry, they provided express written consent to the third-party and their network partner, including QuoteWizard, and parties calling on their behalf to contact the consumer at the number provided for marketing purposes including through the use of automated technology, SMS/MMS messages, AI technology, prerecorded and/or artificial voice, and email (even if my number is currently listed on any state, federal,local, or corporate Do Not Call list).
  We have added the consumers information to our internal Do Not Contact list, which helps prevent additional outreach from QuoteWizard.Please allow a few business days for this request to be fully processed. If they continue receiving unwanted calls, we recommend registering their number with the National Do Not Call Registry at ***************** or by calling **************. Again, we apologize for the inconvenience this has caused.

• Initial Complaint

  Date:10/29/2025

  Type:Product Issues
  Status:

  ResolvedMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I was sent a text from this company indicating the following :"Hi *****, QuoteWizard here. Your auto insurance inquiry is processing. You will receive a link to review the carriers that best match your needs. Reply unsubscribe to OptOut." I never requested any quote. After replying unsubscribe the company sent the following "You have successfully been unsubscribed. You will not receive any more messages from this number. Reply START to resubscribe." From here, they have been continuously calling me and leaving voicemails attempting to get me to use their services. I never provided any information to this company of my name nore number, so they very likely acquired it through nefarious means.

  

  Business Response

  Date: 11/03/2025

  QuoteWizard.com LLC apologizes for any inconvenience our services have caused. Our records indicated on 10/29/2025 that someone completed an auto insurance inquiry form matching the name and phone number on the BBB complaint. When the consumer completed the request form, they provide their express written consent to receive calls and text messages, including for marketing purposes, from QuoteWizard, companies in QuoteWizards network or their affiliates , and any party calling or texting on their behalf at the phone number provided by them, including calls and texts made using automated means such as automatic telephone dialing systems, autodialers, selection systems, robocalls, and prerecorded or artificial voice recordings, even if the number is listed on any company-specific, state, or federal Do-Not-Call list.
  QuoteWizard has added the consumer's phone number and email address provided on the BBB complaint to its internal Do-Not-Call and unsubscribe list, and we have notified our referral agents to cease all contact with the consumer immediately.
  If the inquiry form was not completed by the consumer and they need any additional information related to this matter, please provide either a subpoena or a request directly from law enforcement to ************************* We sincerely hope this information has resolved your concerns in this matter.

  Customer Answer

  Date: 11/03/2025

   
  Better Business Bureau:
  
  I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
  
  Sincerely,
  
  ***** ***********

• Initial Complaint

  Date:10/29/2025

  Type:Product Issues
  Status:

  ResolvedMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I filled out a form on QuoteWizard's website with my information looking to get health insurance quotes. Since filling out the form at 2:15pm yesterday, I have received 75 calls between 7:15pm and 7:12pm and they have already started again this morning at 8:51am. Only one caller has left a voicemail. I need the calls to stop! No one fills out a form expecting to be harrassed by spammers indefinitely.

  

  Business Response

  Date: 11/03/2025

  *********** has added the consumer's phone number provided on the BBB complaint to its internal Do-Not-Call and unsubscribe list, and we have notified our referral agents to cease all contact with the consumer immediately. Do not call list will take ***** hours to process and 7-10 business days for the emails to subside.

  Customer Answer

  Date: 11/03/2025

   
  Better Business Bureau:
  
  I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
  
  Sincerely,
  
  **** *******

• Initial Complaint

  Date:10/21/2025

  Type:Sales and Advertising Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  stop f****** calling me take my number off the call list

  

  Business Response

  Date: 10/24/2025

  *********** has added the consumer's phone number provided on the BBB complaint to its internal Do-Not-Call and unsubscribe list, and we have notified our referral agents to cease all contact with the consumer immediately. Do not call list will take ***** hours to process and 7-10 business days for the emails to subside.

• Initial Complaint

  Date:10/15/2025

  Type:Service or Repair Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  this company continues to harass me I thought they were legit company cause I was looking for a quote for dental insurance and I told him I no longer need the service after that they continue to call my phone the entire afternoon even up until right now I asked him to stop plenty of times and they keep having different people calling my phone harassing me and being disrespectful

  

  Business Response

  Date: 10/17/2025

  Thank you for bringing this matter to our attention. QuoteWizard apologizes for any inconvenience our services have caused. Please note that QuoteWizard is a leading insurance comparison and research platform that connects consumers with agents and carriers locally and nationally, helping consumers find the best, most affordable coverage for their needs
  QuoteWizard has added the consumer's phone number provided on the BBB complaint to its internal Do-Not-Call and unsubscribe list, and we have notified our referral agents to cease all contact with the consumer immediately. Do not call list will take ***** hours to process and 7-10 business days for the emails to subside. In addition, we are investigating to ensure that any third-party partners who may have been involved are held accountable and that they are required to follow proper compliance and conduct standards.We recognize that the experience the consumer described is unacceptable and does not reflect the standards of professionalism or respect we expect from anyone representing our brand.