Complaints
This profile includes complaints for QuoteWizard.com LLC's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Complaints Summary
- 152 total complaints in the last 3 years.
- 57 complaints closed in the last 12 months.
If you've experienced an issue
Submit a ComplaintThe complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.
Initial Complaint
Date:11/19/2025
Type:Status:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
Somebody shared my contact information with QuoteWizard without my knowledge or consent and I have received multiple phone calls and voicemail messages within the last 24 hours regarding insurance rates. QuoteWizard obviously sold the data and now I'm getting called by multiple different spammers. My most recent call was from **************.
Business Response
Date: 11/20/2025
Thank you for bringing this matter to QuoteWizards attention. We sincerely apologize for the frustration and inconvenience the consumers experienced.
After further research, our record indicated the someone completed an auto and health insurance inquiry on 11/18/2025. When they completed the inquiry, they provided express written consent to the third-party and their network partner, including QuoteWizard, and parties calling on their behalf to contact the consumer at the number provided for marketing purposes including through the use of automated technology, SMS/MMS messages, AI technology, prerecorded and/or artificial voice, and email (even if my number is currently listed on any state, federal, local, or corporate Do Not Call list).
QuoteWizard has added the consumer's phone number and email address provided on the BBB complaint to its internal Do-Not-Call and unsubscribe list, and we have notified our network partners to cease all contact with the consumer immediately.
However, our network partners may have shared the consumers information with other vendors that offer similar services. QuoteWizard has no visibility into or control over whether other vendors or agents have obtained or continue to use the consumers information. As a result, we cannot prevent communications from those third parties.
If the consumer continues to receive calls from any insurance agent, we recommend requesting to be added to that callers Do-Not-Call list and asking them to stop contacting the consumer.Initial Complaint
Date:11/18/2025
Type:Status:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
Never filled out any form yet have received 200 calls in the past 24 hours. Even after I tell them to stop calling they continue. Add me to do not call. This is ridiculous and harassment.Business Response
Date: 11/20/2025
Thank you for bringing this matter to QuoteWizards attention. We sincerely apologize for the frustration and inconvenience the consumers experienced.
After further research, our record indicated the someone completed an health insurance inquiry on 11/17/2025. When they completed the inquiry, they provided express written consent to the third-party and their network partner, including QuoteWizard, and parties calling on their behalf to contact the consumer at the number provided for marketing purposes including through the use of automated technology, SMS/MMS messages, AI technology,prerecorded and/or artificial voice, and email (even if my number is currently listed on any state, federal, local, or corporate Do Not Call list).
QuoteWizard has added the consumer's phone number and email address provided on the BBB complaint to its internal Do-Not-Call and unsubscribe list, and we have notified our network partners to cease all contact with the consumer immediately.
However, our network partners may have shared the consumers information with other vendors that offer similar services. QuoteWizard has no visibility into or control over whether other vendors or agents have obtained or continue to use the consumers information. As a result, we cannot prevent communications from those third parties.
If the consumer continues to receive calls from any insurance agent, we recommend requesting to be added to that callers Do-Not-Call list and asking them to stop contacting the consumer.Initial Complaint
Date:11/17/2025
Type:Status:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
Today, Nov 17 2025, I received a text message saying my Renters Insurance quote was attached and to call with questions from a legitimate State Farm agency in ***************. Attached was a real PDF of the quote.I checked online to make sure the agency was real and called as well to have their agent call me about the quote that I received but never requested. I then looked at the quote and it was for an old address in the *************** area that I have not lived at in over 15 YEARS! What is worse is I never even owned that home or rented it - it had been my ex-fiance's home where I lived for about 2 years.The lovely State Farm agent called me back and said they got my information as a lead they purchased from QuoteWizard that claimed it provided real leads filled out on their website for auto and home insurance quotes. I said I never filled out any information ever on QuoteWizard and the agent was shocked that I also had not been at the said address in many ******** a licensed insurance agent myself and having to hold myself to high ethics, I find QuoteWizard despicable in having some sort of AI engine comb the internet for old addresses and blatantly sell those addresses as real requests for quotes when they are not. This is a major disservice to customers and agents/agencies alike.Why ******************** is giving QuoteWizard an A+ rating when all the reviews on here are negative is beyond belief. I will be reporting QuoteWizard's website to the *** and other sites on internet scam websites. I recommend anyone on here with a complaint do the same.Business Response
Date: 11/17/2025
Thank you for bringing this matter to QuoteWizards attention. We sincerely apologize for the frustration and inconvenience the consumers experienced.
After further research, our record indicated the someone completed an auto insurance inquiry on 11/17/2025. When they completed the inquiry, they provided express written consent to the third-party and their network partner, including QuoteWizard, and parties calling on their behalf to contact the consumer at the number provided for marketing purposes including through the use of automated technology, SMS/MMS messages, AI technology,prerecorded and/or artificial voice, and email (even if my number is currently listed on any state, federal, local, or corporate Do Not Call list).
QuoteWizard has added the consumer's phone number and email address provided on the BBB complaint to its internal Do-Not-Call and unsubscribe list, and we have notified our network partners to cease all contact with the consumer immediately.
However, our network partners may have shared the consumers information with other vendors that offer similar services. QuoteWizard has no visibility into or control over whether other vendors or agents have obtained or continue to use the consumers information. As a result, we cannot prevent communications from those third parties.
If the consumer continues to receive calls from any insurance agent, we recommend requesting to be added to that callers Do-Not-Call list and asking them to stop contacting the consumer.Customer Answer
Date: 11/21/2025
Complaint: 24156952
I am rejecting this response because the quote State Farm provided to me was a Rental insurance quote and NOT for Auto insurance. So you saying you did your research is ridiculous. You sold State Farm in ************ ** area my phone and email address for no reason other than to make money selling my contact information.I have not lived at the address in your system for over ****************************************************************************************************************** they could probably find online. But an old 15 year old address? I'm sorry, that doesn't fly in my book.
If you have removed my information from your database, that is fine. But to say someone RECENTLY gave you this information - I'm sorry, no way. You are using some sort of AI engine to scour a particular city for names and contacts to sell to insurance agencies as current leads as if requested by the actual person.
Sincerely,
********* *******Initial Complaint
Date:11/14/2025
Type:Status:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
These people have called me every five minutes for the past two hours, and it's still continuing.Business Response
Date: 11/17/2025
QuoteWizard apologizes that the consumer is unsatisfied with our service. The consumer has been unsubscribed and put on the internal Do-Not-Call. We sincerely hope this information has resolved the concerns in this matter.Initial Complaint
Date:11/12/2025
Type:Status:ResolvedMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
My phone number was shared with insurance agents without my proper consent. I am being spammed by **********.Business Response
Date: 11/14/2025
Thank you for bringing this matter to QuoteWizards attention. We sincerely apologize for the frustration and inconvenience the consumers experienced.
After further research, our record indicated the consumer completed an auto insurance inquiry on 11/12/2025. When they completed the inquiry, they provided express written consent to the third-party and their network partner, including QuoteWizard, and parties calling on their behalf to contact the consumer at the number provided for marketing purposes including through the use of automated technology, SMS/MMS messages, AI technology,prerecorded and/or artificial voice, and email (even if my number is currently listed on any state, federal, local, or corporate Do Not Call list).
We have added the consumers information to our internal Do Not Contact list, which helps prevent additional outreach from QuoteWizard.Please allow a few business days for this request to be fully processed. For any additional information, please submit a subpoena to ************************ from law enforcement or from a prosecutor/lawyer requesting additional information.Customer Answer
Date: 11/16/2025
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
Sincerely,
****** ********Initial Complaint
Date:11/12/2025
Type:Status:ResolvedMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
At the end of October, QuoteWizard added my household's phone number to their system without my consent. None of us initiated contact with this company. We have received phone calls nonstop since and it's driving us insane. We filled out the opt out request on ***********'s website which should've resolved the matter within 72 hours and not only did we not get a confirmation email, nothing changed and the calls continued. The phone number has been on the National Do Not Call Registry for years and yet this was allowed to happen which is unacceptable. We request that QuoteWizard ceases all further contact and permanently removes our phone number from their records and their partner's systems.Business Response
Date: 11/14/2025
QuoteWizard.com LLC apologizes for any inconvenience our services have caused. Per our record, the phone number listed on the BBB complaint was linked to a profile with a different name, address and email address. The phone number could have been entered with a literal error by the consumer who entered the initial request. *********** has added the consumer's phone number and email address provided on the BBB complaint to its internal Do-Not-Call and unsubscribe list, and we have notified our referral agents to cease all contact with the consumer immediately. Do not call list will take ***** hours to process and 7-10 business days for the emails to subside. For any additional information, please submit a subpoena to ************************ from law enforcement or from a prosecutor/lawyer requesting additional information.Customer Answer
Date: 11/14/2025
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me. However, QuoteWizard should implement a phone number verification system (example: one time code via call or text) prior to the submittal of an application on their website to prevent issues like ours from occurring in the future.
Sincerely,
***** ******Initial Complaint
Date:11/12/2025
Type:Status:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
In the span of 2 hours they have called me 6 times and keep calling. I have never asked for a quote that I am aware of. I need to be removed from their call list. It is ridiculous on how many times they are calling me when I have never asked for a quote from them. They also send out spam text.Business Response
Date: 11/14/2025
QuoteWizard.com LLC apologizes for any inconvenience our services have caused. Per our record, the phone number listed on the BBB complaint was linked to a profile with a different name, address and email address. The phone number could have been entered with a literal error by the consumer who entered the initial request. *********** has added the consumer's phone number and email address provided on the BBB complaint to its internal Do-Not-Call and unsubscribe list, and we have notified our referral agents to cease all contact with the consumer immediately. Do not call list will take ***** hours to process and 7-10 business days for the emails to subside. For any additional information, please submit a subpoena to ************************ from law enforcement or from a prosecutor/lawyer requesting additional information.Initial Complaint
Date:11/10/2025
Type:Status:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
This company will not stop calling me days, nights and weekends! I never asked to be contacted and have expressed that over a dozen times to the callers! I have asked to be put on the do not call list but they just won't stop! Please have them stop calling me!Business Response
Date: 11/13/2025
*********** has added the consumer's phone number provided on the BBB complaint to its internal Do-Not-Call and unsubscribe list, and we have notified our referral agents to cease all contact with the consumer immediately. Do not call list will take ***** hours to process and 7-10 business days for the emails to subside.Customer Answer
Date: 11/17/2025
Complaint: 24128005
I am rejecting this response because:
Sincerely,
***** *****Initial Complaint
Date:11/10/2025
Type:Status:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
They will not stop calling me no matter how many times I tell them to stop, to the point of harassment. I blocked the number, they called from another number. DO NOT give them your contact info!Business Response
Date: 11/13/2025
*********** has added the consumer's phone number provided on the BBB complaint to its internal Do-Not-Call and unsubscribe list, and we have notified our referral agents to cease all contact with the consumer immediately. Do not call list will take ***** hours to process and 7-10 business days for the emails to subside.Initial Complaint
Date:11/07/2025
Type:Status:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
I've never requested the use of quote wizard's services. On 11/7/2025 from the hours of 8am to 11am I have received 2 calls and 3 text messages from them with offers for their services. After the first attempt I made it known I did not wish to be contacted, but the contact persists.Business Response
Date: 11/13/2025
QuoteWizard.com LLC apologizes for any inconvenience our services have caused. Our records indicated on 11/072025 that someone completed an auto insurance inquiry form matching the name, phone number and email address on the BBB complaint. When the consumer completed the request form,they provide their express written consent to receive calls and text messages,including for marketing purposes, from QuoteWizard, companies in QuoteWizards network or their affiliates , and any party calling or texting on their behalf at the phone number provided by them, including calls and texts made using automated means such as automatic telephone dialing systems, autodialers,selection systems, robocalls, and prerecorded or artificial voice recordings,even if the number is listed on any company-specific, state, or federal Do-Not-Call list.
QuoteWizard has added the consumer's phone number and email address provided on the BBB complaint to its internal Do-Not-Call and unsubscribe list, and we have notified our referral agents to cease all contact with the consumer immediately.
If the inquiry form was not completed by the consumer and they need any additional information related to this matter, please provide either a subpoena or a request directly from law enforcement to ************************* We sincerely hope this information has resolved your concerns in this matter.
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